Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel DIGITALOCEAN
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Digitalocean service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Digitalocean: Easy Method
What is Digitalocean
Overview
DigitalOcean is a cloud infrastructure provider focused on simple, developer-friendly services such as Droplets (virtual servers), managed databases, object storage, and the App Platform.
The platform offers pay-as-you-go pricing and tools for deploying and scaling applications, with a presence that includes a Singapore datacenter (SGP1).
Main use cases
Common use cases include hosting web apps, running development and staging environments, and managed databases for small-to-medium projects.
Its interface and documentation target developers who want predictable, self-service cloud resources.
How to cancel Digitalocean
Cancel on the web control panel
- Sign into your DigitalOcean control panel at your account.
- Go to Account → Billing (or Account/Billing settings) and follow the Close Account flow.
- Destroy any active Droplets, volumes, databases, and snapshots before or immediately after cancelling to stop further billing and avoid data loss.
Cancel mobile / store subscriptions
- iOS (App Store): Cancel via Apple's App Store subscription management; DigitalOcean has no documented in-app cancellation flow.
- Android (Google Play): Cancel via your Google Play account Subscriptions page and follow Google Play’s cancellation flow.
What happens when you cancel
Access and account closure
Closing your account will stop new provisioning under that account, but you should verify account status in the control panel after completing the flow.
Keep copies of confirmation messages or ticket IDs you receive during the closure process.
Billing, suspension and data
Billing stops for new resources once the account is closed, but any active resources can continue to incur charges if not destroyed.
Unpaid balances can lead to suspension and, if unpaid for 14 days, permanent deletion of resources and backups per DigitalOcean policy.
Will I get a refund?
Official policy
DigitalOcean’s published policy states: “We do not offer refunds.” Exceptions are rare and considered only in extenuating circumstances.
Refer to DigitalOcean’s support documentation for the official statement on refunds.
Exceptions and platform purchases
- Prepaid or unusual cases: Pro‑rata refunds may be possible if you prepaid beyond the first month, but this is not guaranteed and must be negotiated via support.
- App Store / Google Play: Refunds for purchases made through Apple or Google are governed by those platforms’ refund processes, not DigitalOcean’s policy.
Digitalocean plans and pricing
Pricing table (SGD converted)
| Plan | Price | Period | Features |
|---|---|---|---|
| Droplet (basic) | S$5.05 | Monthly | Compute instances |
| App Platform: 1 vCPU / 512 MiB (shared) | S$6.31 | Monthly | App Platform container |
| App Platform: 1 vCPU / 1 GiB (fixed shared) | S$12.62 | Monthly | App Platform container |
| App Platform: 1 vCPU / 1 GiB (shared) | S$15.14 | Monthly | App Platform container |
| App Platform: 1 vCPU / 2 GiB (shared) | S$31.55 | Monthly | App Platform container |
| App Platform: 2 vCPU / 4 GiB (shared) | S$63.10 | Monthly | App Platform container |
| Development Database (512 MiB) | S$8.83 | Monthly | Development database for apps |
| Dedicated Egress IP | S$31.55 | Monthly | Static egress IP for App Platform |
Pricing notes
Prices above are converted from official USD rates (early 2026) using an exchange rate of ~1 USD = 1.262 SGD.
Your card issuer or payment method may add FX or cross-border fees; final SGD charged may differ.
Your consumer rights in Singapore
Key protections
DigitalOcean’s published policy does not provide an automatic 14‑day cooling‑off refund or a general money‑back guarantee.
For platform purchases (Apple/Google), rely on those platforms’ consumer protections and refund mechanisms.
Recourse and documentation
- If billing continues after cancellation attempts, consider contacting your payment provider to dispute charges or request a chargeback.
- Singapore consumers may seek assistance under the Consumer Protection (Fair Trading) Act for e‑commerce and digital services complaints.
- Always document cancellation attempts: keep timestamps, screenshots, ticket IDs, and emails as evidence.
Customer experiences
Positive feedback
Reviews often praise DigitalOcean’s simple, intuitive control panel, clean UI, strong documentation, and active community support.
Trustpilot summaries highlight reliability, scalability, and generally helpful support in many cases.
Negative feedback
Reported issues include slow or unresponsive support, unexpected account bans, and resource deletion after missed payments.
There are multiple user reports of continued billing after attempted cancellations and difficulties completing account deletion.
Documentation checklist
Before cancelling
- Export any data you need from Droplets, volumes, databases, and snapshots.
- Record current billing statements and check outstanding balances.
During and after cancelling
- Follow the account close flow in the control panel and save any confirmation or ticket ID.
- Keep timestamps, emails, and screenshots of cancellation steps and any support replies.
Common mistakes
Not destroying resources
A common mistake is assuming closing the account deletes all resources automatically. If active Droplets or volumes remain, they can continue to incur charges.
Always destroy resources yourself or verify they are removed after closing the account to avoid further billing.
Assuming automatic refunds or relying on wrong channel
Assuming you will receive a refund after cancellation is risky - DigitalOcean’s policy states refunds are not offered as standard.
Also, mobile subscriptions must be cancelled through Apple or Google; attempting to cancel via the web control panel will not stop store‑billed subscriptions.
Comparative recap
Quick comparison table
| Aspect | What to expect | Where to act |
|---|---|---|
| Cancellation channel | Web control panel closes account; App Store/Google Play require store cancellation. | DigitalOcean control panel / Apple App Store / Google Play subscriptions |
| Refunds | No standard refunds; exceptions rare; store purchases follow platform policies. | Contact DigitalOcean support for exceptions; use Apple/Google refund flows for store purchases |
| Billing risk | Active resources can incur charges if not destroyed; unpaid 14‑day suspension can lead to permanent deletion. | Destroy Droplets, volumes, databases, snapshots; monitor billing page |
| Common complaints | Support delays, account bans, continued billing after cancellations reported by users. | Keep documentation and escalate to payment provider or Singapore consumer authorities if needed |
After cancelling
What to monitor
Check your bank/credit card statements for any unexpected charges for at least one or two billing cycles.
If you see continued charges, use your documented evidence to dispute them with the payment provider.
Helpful official links
- DigitalOcean - Can I have a refund?
- DigitalOcean - Late payments and suspension policy
- DigitalOcean - Pricing
- DigitalOcean - Taxes (Singapore)
- Postclic - Cancel DigitalOcean (guide)
Address
Company address
DigitalOcean, 500 Yale Ave N, Seattle, Washington, 98109, US.
Support note
For account‑specific actions and evidentiary records, always use the support channels inside your DigitalOcean control panel and save the ticket IDs you receive.