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I hereby notify you of my decision to terminate the contract relating to the Google Colab service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
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- prevent the recipient from contesting the legal scope of the mail.
Cancellation Google Colab: Easy Method
What is Google Colab
Overview
Google Colab is a cloud-based service that lets you write and run Python code in Jupyter notebooks from a browser. It provides free access to CPUs and limited GPU resources for experiments and development.
Colab also offers paid tiers (Colab Pro, Colab Pro+, and pay-as-you-go compute units) that give longer runtimes, better GPUs, and higher memory options for heavier workloads.
Paid Services
Paid Services are automatically renewing subscriptions or one‑time purchases of compute units managed through your Google account. Billing and refund rules are set out in Colab's Terms.
For official terms see the Colab terms and related TOS linked in the "After cancelling" section below.
How to cancel Google Colab
Cancel via the Colab website
- Sign in to the Google account that holds the Colab subscription.
- Open Colab and go to account/subscription or the Manage Subscriptions section in the Colab interface.
- Choose the Paid Service subscription you want to stop and select "Cancel subscription" following on-screen prompts.
- Confirm cancellation; the subscription will remain active until the next billing period ends.
If the cancel button is missing or errors occur
- Some users report the "Cancel subscription" button is missing or the page returns errors (for example, Error 400).
- If the website method fails, email colab-billing@google.com to request cancellation and include your account email, subscription details and screenshots of any error.
- If you want to request a refund (see next section), email colab-help@google.com as described in Colab's terms.
What happens when you cancel
Access and renewal
Cancellation takes effect at the start of the next billing period; you keep access to paid features until then. There is no pro‑rata refund for unused days after cancellation.
Automatic renewals stop after the current billing period, so you will not be charged on the next cycle once cancellation is processed.
Data and compute credits
Your notebooks and data in Google Drive are not deleted by cancelling Colab; keep local backups if needed. Compute credits you purchased remain on your account after cancellation.
Compute credits typically expire after a set period (user reports indicate around 90 days). Check your account for exact expiry details.
Will I get a refund?
Official policy
Google may issue refunds only if you have not commenced using the relevant Paid Service ordered. Refund requests must be emailed to colab-help@google.com and are at Google's sole discretion.
Colab's payment, refund and cancellation provisions are governed by the Colab Terms linked below.
Exceptions & jurisdiction
- The statutory consumer "right of withdrawal" (14-day cooling off) applies only in specific jurisdictions (EEA, Brazil, Israel, Korea (7 days), and Turkey) and does not apply to Singapore consumers under Colab's terms.
- In Singapore there is no automatic 14‑day statutory refund right for digital subscriptions; refunds are therefore subject to Google's policy or other applicable consumer protection rules.
Google Colab plans and pricing
Plans summary
The pricing below uses the verified data available and USD→SGD estimates. Exact SGD charges in Singapore may vary and are not always published directly by Google.
Prices are approximate and intended for comparison purposes only.
| Plan | Price | Period | Features |
|---|---|---|---|
| Free | S$0.00 | Monthly | Basic CPU/GPU access, limited runtimes |
| Pay-as-you-go (Compute Units) | approx. S$13.70 per 100 CU | One-time | Purchase compute units (US$9.99 per 100 CU) |
| Colab Pro | approx. S$13.70 per month | Monthly | 24-hour runtimes, priority GPUs, high-RAM sessions |
| Colab Pro+ | approx. S$68.50 per month | Monthly | Longest runtimes, premium GPUs, terminal access |
Pricing notes
- Exact SGD prices for Colab tiers are not published in Singapore; USD→SGD estimate used (1 USD ≈ 1.37 SGD, Feb 2026).
- Billing currency and final amount may vary by payment method and regional taxes.
Your consumer rights in Singapore
Cooling-off and refunds
There is no automatic 14‑day cooling-off right for Colab purchases in Singapore under the Colab terms. The explicit withdrawal rights in Colab's terms only cover specified jurisdictions (EEA, Brazil, Israel, Korea, Turkey).
Refunds in Singapore therefore depend on Google's discretion and the specific circumstances of your request.
Other protections
- Singapore consumer protection laws (e.g., for unfair practices) may apply in some cases, but they do not create a specific 14‑day refund right for digital subscriptions.
- Compute credits typically remain after cancellation but expire after a period; keep track of expiry to avoid losing purchased credits.
Customer experiences
Positive reports
Some users report that emailing Colab billing/support resolved cancellations and refund requests promptly, with support responding the same day in certain cases.
When refunds were granted, users noted clear follow-up and crediting of amounts to their original payment method.
Negative reports
Other users report issues: the cancel button sometimes missing until after a renewal charge, or the cancellation page returning Error 400 and preventing cancellation.
There are reports of slow support replies causing inconvenience, especially when users ask for refunds shortly after an unintended renewal.
Documentation checklist
Required items
- Account email used for the Colab subscription.
- Subscription or order ID (if available) and billing date of the recent charge.
- Payment method details (last 4 digits of card) and receipt or invoice screenshot.
- Screenshots of any errors (missing cancel button or Error 400) or the subscription page.
How to send
- Email colab-billing@google.com to request cancellation if the website method fails. Include the checklist items above.
- Email colab-help@google.com to request a refund, noting that refunds are at Google's discretion and may require proof you did not start using the paid service.
Common mistakes
Assuming automatic refunds or cooling-off
Many users expect a 14‑day automatic refund period; in Singapore that assumption can lead to frustration because Colab's explicit withdrawal right does not cover Singapore.
If you rely on a cooling-off period and you are outside the listed jurisdictions, you may not be eligible for an automatic refund.
Not saving proof and missing deadlines
Failing to save receipts, screenshots, or the subscription page can delay support handling and reduce the chance of a discretionary refund.
Also, forgetting to cancel before the billing date is a common cause of accidental renewals; monitor your billing cycle and set reminders.
Comparative recap
Quick comparison
| Plan | Period | Price (approx. SGD) | Cancellation effect |
|---|---|---|---|
| Free | Monthly | S$0.00 | No subscription to cancel; no billing. |
| Pay-as-you-go (Compute Units) | One-time | approx. S$13.70 per 100 CU | One-time purchase remains in account until used or expired (check expiry). |
| Colab Pro | Monthly | approx. S$13.70 per month | Cancel stops renewal next period; no pro‑rata refund for remaining days. |
| Colab Pro+ | Monthly | approx. S$68.50 per month | Cancel stops renewal next period; access continues until next billing date. |
Takeaway
- Cancellations stop future charges but do not usually produce refunds for unused days.
- If the website fails, email colab-billing@google.com; for refunds email colab-help@google.com.
After cancelling
Check billing and access
- Confirm cancellation in your Google account and check your next billing date to ensure no further charges occur.
- Monitor your card or payment method for any unexpected charges and keep evidence for support requests.
Helpful links
Address
Google Asia Pacific Pte. Ltd.
Google Asia Pacific Pte. Ltd., 70 Pasir Panjang Road, #03‑71, Mapletree Business City II, Singapore 117371.
Contact emails (support)
For cancellation issues: colab-billing@google.com
For refund requests: colab-help@google.com