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Linode

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Linode Subscription | Postclic
Linode
249 Arch Street
19106 Philadelphia USA
support@linode.com
Cancellation of Linode contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Linode service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Linode
249 Arch Street
19106 Philadelphia , USA
support@linode.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Linode. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Linode: Easy Method

What is Linode

Overview

Linode is a cloud infrastructure provider that offers virtual private servers, block storage, load balancers and related services for developers and businesses.

The service is subscription-based and billed regularly; accounts are managed through the Cloud Manager web interface and Linode's customer support.

Core services

Core offerings include shared and dedicated CPU plans, block storage volumes, NodeBalancers, and network transfer allowances.

Linode publishes terms and refund information in its Master Services Agreement; consult that for contract-level details.

How to cancel Linode

Via Cloud Manager (recommended)

  • Log in to the Linode Cloud Manager using your account credentials.
  • Go to Account or Settings and select "Close Account" or "Cancel this Account".
  • Confirm cancellation by entering your username as prompted and submit the cancellation request.
  • Services will be deactivated and billing will be calculated for uninvoiced usage.
  • For a step-by-step third-party summary, see Postclic: Cancel Linode.

If Cloud Manager is inaccessible

  • Open a support ticket with Linode Support requesting account cancellation and include account identifiers (email, username, account ID).
  • Provide any verification information requested by Support to confirm ownership before cancellation is processed.
  • If you have trouble, gather screenshots and timestamps to include in your ticket to speed verification.

What happens when you cancel

Access and service termination

When an account is closed, active Linodes and services are deactivated and you will lose console and API access to those resources.

Back up any data you need before cancelling; Linode will not retain active service access for long after closure.

Billing and data retention

Billing is calculated for any uninvoiced usage up to the cancellation time; you will not be billed for future cycles after successful account closure.

Data retention and exact timing of deletion can vary; ensure you export or snapshot important data before submitting cancellation.

Will I get a refund?

Standard refund policy

Linode offers a full refund if you cancel within 7 days of signup with no processing fee, per common provider practice cited in public guides.

Refunds after 7 days are discretionary and typically require support approval; Linode's contract language governs final decisions.

Exceptions, limits and process

  • Refund requests must be submitted via Cloud Manager or by opening a support ticket for review.
  • Refunds later than 7 days may incur a US$5 processing/service charge and depend on approval.
  • Refunds are generally allowed for payments made within 180 days when eligible and are returned to the original payment method.
  • For the provider's formal terms, see Linode's Master Services Agreement: Linode MSA.

Linode plans and pricing

Pricing table

Plan Price (SGD) Period Features
Nanode / Shared CPU 1 GB S$6.32 monthly 1 vCPU, 1 GB RAM, 25 GB SSD, 1 TB transfer (USD 5/mo)
Linode 2 GB (Shared CPU) S$12.63 monthly 1 vCPU, 2 GB RAM, 50 GB SSD, 2 TB transfer (USD 10/mo)
Linode 4 GB (Shared CPU) S$25.26 monthly 2 vCPU, 4 GB RAM, 80 GB SSD, 4 TB transfer (USD 20/mo)
Linode 8 GB (Shared CPU) S$50.52 monthly 4 vCPU, 8 GB RAM, 160 GB SSD, 5 TB transfer (USD 40/mo)
Dedicated CPU 4 GB S$45.47 monthly 2 dedicated vCPUs, 4 GB RAM, 40 GB SSD, 4 TB transfer (USD 36/mo)
Block Storage (per GB) S$0.13 monthly High-speed volume storage (USD 0.10/GB/mo)
NodeBalancer S$12.63 monthly Load balancing service (USD 10/mo)

Notes on pricing

Prices above are converted from Linode's USD list using an exchange rate near 1.263 SGD per USD (mid-February 2026) as provided in verified data.

Local resellers or managed providers in Singapore may charge higher SGD rates for added services and support.

Your consumer rights in Singapore

Cooling-off period and digital services

Singapore's Consumer Protection (Fair Trading) Act provides a 5-day cooling-off period for unsolicited direct offers but does not create a general 14-day right for online digital services.

Digital/online service refunds are not automatically provided by statute; providers may set their own refund windows.

Practical guidance for Singapore users

  • Rely primarily on Linode's contractual terms (MSA) for cancellation and refund entitlements.
  • If disputes cannot be resolved with Linode, Singapore consumers may seek advice or mediation from the Consumers Association of Singapore (CASE).
  • Keep records of sign-up, payment receipts and support communications to support any dispute or refund claim.

Customer experiences

Positive feedback

Many users report good value, reliable uptime, fast SSD performance and competitive pricing for developer-focused cloud hosting.

Some users appreciate trial credits and predictable per‑month plans for lightweight workloads.

Common complaints

Public reviews show complaints about abrupt account suspensions or fraud flags that can lead to sudden access loss and frustrating verification steps.

Users also report occasional delays in support responsiveness and disputes over refunds or cancellations; see representative reviews on Trustpilot for community feedback: Linode reviews on Trustpilot.

Documentation checklist

Before you submit cancellation

  • Account email and username (required to confirm identity).
  • Account ID or invoice numbers for recent payments.
  • Payment method details and evidence of transaction dates (screenshots or receipts).

When contacting support

  • Include reason for cancellation and whether you request a refund and why (e.g., within 7 days of sign-up).
  • Attach screenshots of billing, error messages or suspension notices if applicable.
  • Keep ticket numbers and timestamps for follow-up and escalation.

Common mistakes

Assuming deletion equals account closure

Many users delete Linodes and other resources but do not close their account. Deleting resources stops future resource charges but does not cancel the account itself.

You must explicitly close the account in Cloud Manager or request cancellation from Support to avoid future billing or to trigger refund windows.

Waiting too long to request a refund

Some customers expect statutory refund rights similar to physical goods; Linode's stated 7-day full refund window is provider-specific.

Delays in requesting refunds after 7 days reduce approval likelihood and may incur processing fees if granted.

Comparative recap

Quick comparison table

Feature Linode Notes Period
Ease of cancellation Cloud Manager closure + support fallback Web UI closure is straightforward; support needed if locked out monthly
Refund window Full refund within 7 days After 7 days refunds are discretionary and may incur fees monthly
Support responsiveness Generally timely, but variable per reports Some users report slow responses on fraud or refund disputes monthly
Example price (Nanode) S$6.32 Entry shared CPU plan, suitable for small projects monthly

How to interpret the recap

Use this table to weigh cancellation ease, likely refund outcomes and expected support behavior when choosing Linode for Singapore-based needs.

Keep the refund window and account closure steps in mind before subscribing to avoid surprises.

After cancelling

Immediate next steps

  • Confirm cancellation via the Cloud Manager confirmation email or support ticket response.
  • Verify final invoice and check your payment method for any approved refunds.
  • Retain all communications and receipts until any refund or dispute is fully resolved.

Helpful links

Address

Corporate address

Primary corporate address used for official communications is:

249 Arch Street, Philadelphia, PA 19106, USA.

Local presence

Linode may have a local presence or partners in Singapore, but cancellations and refunds are handled through the Cloud Manager or Linode Support channels.

For disputes in Singapore, keep documentation handy and consider contacting local consumer mediation services if necessary.

FAQ

To cancel your Linode subscription via Cloud Manager, log in with your credentials, go to Account or Settings, select 'Close Account' or 'Cancel this Account', confirm by entering your username, and submit the request. Keep proof of your cancellation.

If Cloud Manager is inaccessible, you can open a support ticket with Linode Support requesting account cancellation. Include your account identifiers and any verification information requested. Remember to keep a record of your communication.

After cancellation, your active Linodes and services will be deactivated, and you will lose access to them. Make sure to back up any important data before canceling, as Linode will not retain access for long after closure.

Yes, if you cancel within 7 days of signing up, you will receive a full refund without any processing fee. For cancellations after 7 days, refunds are discretionary and may incur a fee.

To request a refund after 7 days, you must submit your request via Cloud Manager or open a support ticket for review. Be aware that refunds may incur a US$5 processing fee and depend on support approval.