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Cancel MULTCLOUD
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Multcloud service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Multcloud: Easy Method
What is Multcloud
Service overview
MultCloud is a cloud-storage management service that lets you connect, transfer and manage files across multiple cloud providers from a single web interface.
Key capabilities
Typical use cases include cloud-to-cloud transfers, scheduled tasks, and unified browsing of drives such as Google Drive, Dropbox and OneDrive.
How to cancel Multcloud
Cancel a subscription purchased on MultCloud (web)
- Log in to your MultCloud account on the website.
- Open your account dashboard and go to "Purchase Traffic" or the Billing section.
- Find and open the invoice for the subscription you want to stop.
- Click "More details about the privileges" and follow the option to cancel the subscription.
- The subscription will remain active until the current billing period ends, then it reverts to the free tier.
Cancel subscriptions bought through mobile stores
- iOS (App Store): You must cancel via your iPhone/iPad Settings → Apple ID → Subscriptions → MultCloud → Cancel Subscription. MultCloud cannot cancel App Store subscriptions for you.
- Android (Google Play): Cancel in the Play Store app → Account → Payments & subscriptions → Subscriptions → select MultCloud → Cancel. MultCloud cannot cancel Google Play subscriptions for you.
What happens when you cancel
Access after cancellation
If you cancel a paid plan bought on the MultCloud website, you keep the paid features until the current period expires.
Account status and renewal
After the billing period ends the account reverts automatically to the free tier and auto-renewal stops unless you re-subscribe.
Will I get a refund?
Refunds for web purchases
MultCloud’s policy (web purchases) offers unconditional refunds within 14 days for monthly plans and within 30 days for annual or lifetime purchases.
Refunds are processed through the payment processor and are typically issued within 24 hours after approval. Your account will revert to a free account after refund.
In-app purchases (Apple / Google)
- App Store and Google Play purchases are handled by Apple or Google. Refunds for those purchases must be requested from the respective platform.
- Use Apple’s "Report a Problem" or Google Play refund request processes; MultCloud’s web refund policy does not apply to in-app purchases.
Multcloud plans and pricing
Pricing overview (App Store Singapore)
The following App Store Singapore prices are provided for reference and were current in early 2026.
Plan table
| Plan | Price | Period | Features |
|---|---|---|---|
| 100 GB / Month | S$14.98 | monthly | 100 GB data traffic per month (in-app purchase via App Store) |
| 200 GB / Month | S$26.98 | monthly | 200 GB data traffic per month (in-app purchase via App Store) |
| 1200 GB / Year | S$89.98 | annual | 1200 GB data traffic per year (in-app purchase via App Store) |
| Unlimited Data / Year | S$178.98 | annual | Unlimited data traffic per year (in-app purchase via App Store) |
| Unlimited Data for Lifetime | S$199.98 | Lifetime | Lifetime unlimited data traffic (tiered lifetime offers via App Store) |
| Unlimited Data for Lifetime (higher tier) | S$299.98 | Lifetime | Lifetime unlimited data traffic (higher tier lifetime offer via App Store) |
| Unlimited Data for Lifetime (highest tier) | S$349.98 | Lifetime | Lifetime unlimited data traffic (highest tier lifetime offer via App Store) |
Your consumer rights in Singapore
Digital content and local rules
Singapore does not generally provide a statutory cooling-off right for digital content once it has been accessed.
Practical effect for MultCloud customers
- MultCloud’s web refund policy (14 days for monthly, 30 days for annual/lifetime) is a voluntary, unconditional offer that may be more generous than local expectations.
- If you purchased via Apple or Google, refunds are governed by those platform rules and decided at their discretion.
Customer experiences
Positive feedback
- Many reviewers praise MultCloud for easy bulk transfers, a user-friendly interface and helpful support agents.
- Users report time savings and reliable integration with common cloud providers in many cases.
Negative feedback
- Some users report unexpected charges after downgrading, frequent transfer failures or tasks stuck on "Waiting".
- Complaints include buggy mobile behaviour, unclear UI feedback and occasionally slow or unhelpful support responses.
Documentation checklist
Before contacting support
- Invoice or order number from MultCloud billing (web purchases).
- Payment receipt or App Store / Google Play purchase receipt (for in-app purchases).
- Dates and screenshots showing the issue, billing history and current subscription status.
When you file a refund or dispute
- Transaction ID from payment processor or App Store/Play billing record.
- Support ticket ID, emails exchanged and any diagnostic logs or task IDs related to failed transfers.
Common mistakes
Assuming MultCloud can cancel store-based subscriptions
Many users try to cancel App Store or Google Play subscriptions via the MultCloud site; those purchases must be cancelled through Apple or Google directly.
Not keeping receipts or invoice details
Without the invoice or transaction ID, refund requests take longer and may be denied. Always save the receipt or screenshot at purchase time.
Comparative recap
Quick comparison
The table below summarizes cancellation and refund differences by purchase channel to help you choose the correct path.
Comparison table
| Aspect | Web (MultCloud direct) | iOS App Store | Google Play |
|---|---|---|---|
| How to cancel | Account dashboard → Purchase Traffic / Billing → Open invoice → More details → Cancel | Cancel via iPhone/iPad Settings → Apple ID → Subscriptions → MultCloud | Cancel via Play Store app → Account → Payments & subscriptions → Subscriptions → MultCloud |
| Who issues refunds | MultCloud/payment processor (web refunds) | Apple handles refunds for App Store purchases | Google handles refunds for Play Store purchases |
| Refund windows | 14 days for monthly; 30 days for annual/lifetime (web policy) | Subject to Apple’s discretion and processes | Subject to Google Play’s discretion and processes |
| Access after cancel | Paid features remain until period end, then revert to free | Access depends on Apple billing; usually remains until period end | Access depends on Google billing; usually remains until period end |
After cancelling
What to check immediately
- Confirm cancellation in your MultCloud account or in your App Store/Google Play subscription list.
- Save any final invoices, receipts and support confirmation messages for your records.
Helpful links
- MultCloud pricing page
- MultCloud on the App Store (Singapore)
- Step-by-step cancellation guide (Postclic)
Address
Headquarters
Unit 83, 3/F, Yau Lee Center No. 45 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong.
Notes on correspondence
The Singapore listing is not the official headquarters; correspondence regarding billing or cancellations should reference the MultCloud headquarters address above.