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Cancel ARCCOS
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I hereby notify you of my decision to terminate the contract relating to the Arccos service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Arccos: Easy Method
What is Arccos
Overview
Arccos is a golf performance tracking system that uses sensors attached to clubs and a companion app to collect game data and provide analytics.
It offers GPS rangefinder features, strokes‑gained analysis and other insights to help golfers improve.
How it is delivered
Delivery can be hardware (sensors) purchased once or a digital subscription that grants access to the app and analytics.
Subscriptions are managed through Arccos accounts and are required for ongoing game‑tracking features.
How to cancel Arccos
Cancel via web dashboard (recommended)
- Log in at arccosgolf.com, go to Dashboard → Profile → My Account → Manage Membership → Cancel.
- Follow on‑screen prompts to confirm cancellation; you retain access until the end of the current billing period.
Cancel via support or app stores
- You can also request cancellation by emailing starter@arccosgolf.com or calling (US) 844‑692‑7226 - ask for written confirmation.
- If you subscribed via the App Store or Google Play, cancel in your store account AND cancel via Arccos (dashboard or support) to stop billing.
What happens when you cancel
Service access
After cancellation, your subscription remains active until the end of the current billing period unless Arccos confirms immediate termination.
Features tied to an active subscription (analytics, strokes‑gained, Smart Laser functions) will be unavailable after access ends.
Data and account
Your account and collected game data typically remain accessible under Arccos terms, but advanced analytics require an active subscription.
If you intend to export data before cancellation, do so while your subscription is active to ensure access to export functions.
Will I get a refund?
Official refund policy
Arccos’ End User License Agreement and Order Terms state you are not entitled to a refund or other compensation for termination of a subscription or license.
That policy is the company’s standard position for subscriptions and licenses unless a specific exception applies.
Exceptions and physical returns
- Free trial: cancelling before a trial ends prevents charges; there is no explicit company promise of refunds after trial conversion.
- Physical products: hardware may be returned within 30 days of delivery for a refund (shipping excluded) if you obtain a Return Authorization (RA) number.
Arccos plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Arccos 1‑year Subscription (Game Tracking) | S$299.98 | Annual | Yearly access to Arccos app, analytics, strokes‑gained, GPS rangefinder etc. |
| Arccos Smart Laser Subscription (for Smart Laser device) | Approx. S$299.98 / year or S$8.33 per month billed annually | Annual | Smart Laser enhanced functionality (when bundled with active Game Tracking subscription) |
| Arccos Smart Sensors Gen3 (hardware bundle) | S$552.00 (hardware only, imported) | One‑time purchase | 14 smart sensors for every club; no subscription included |
Notes on pricing
App Store pricing reflects SGD conversions for digital subscriptions; hardware prices shown may exclude shipping or local taxes.
Actual amounts billed can vary by region and store currency conversion.
Your consumer rights in Singapore
Relevant law
Singapore’s Consumer Protection (Fair Trading) Act (CPFTA) prohibits "subscription traps" where consumers are misled into ongoing contracts.
Businesses must clearly disclose recurring fees and provide an easy cancellation method under CPFTA principles.
Practical steps if you have issues
- If Arccos fails to honour clear cancellation or refund rights in Singapore, consider lodging a complaint with local consumer bodies such as CASE.
- Keep evidence (screenshots, emails, receipts) showing disclosure, renewal notices and cancellation attempts to support any dispute resolution.
Customer experiences
Positive feedback
- Many users praise the depth of analytics and report genuine improvement in game metrics and handicap.
- Some customers report good customer service experiences, including free sensor replacements.
Negative feedback
- Common complaints include difficulty cancelling subscriptions, unexpected auto‑renewals and limited refunds.
- Other issues reported are confusing pricing displays, app or sensor bugs, and problems exporting data.
Documentation checklist
What to prepare before contacting Arccos
- Account email and username used with Arccos.
- Order number or receipt for subscription or hardware purchase.
- Dates: trial start/end, renewal date, and charge dates.
Supporting evidence for disputes
- Screenshots of billing, renewal notices, and cancellation attempts.
- Any correspondence with Arccos support and the RA number for hardware returns.
Common mistakes
Assuming store cancellation is enough
Many users think cancelling through the App Store or Google Play alone stops billing; Arccos requires cancellation both in the store and via Arccos (dashboard or support).
Failing to cancel in both places can lead to continued charges.
Not obtaining confirmation or RA number
Users sometimes stop after requesting cancellation without getting written confirmation; always ask for and save confirmation.
For hardware returns, not requesting a Return Authorization (RA) can void refund eligibility.
Comparative recap
Quick comparison table
| Topic | Dashboard | Email / Phone | App Store / Play |
|---|---|---|---|
| How to cancel | Dashboard → Profile → My Account → Manage Membership → Cancel | Email starter@arccosgolf.com or call (US) 844‑692‑7226 | Cancel subscription in your store account AND cancel with Arccos |
| Refunds | Generally no refunds for subscriptions (per EULA) | Request confirmation; refunds are not guaranteed | Store refunds handled by store policies; Arccos EULA still applies |
| Access after cancel | Access until end of billing period | May be immediate if confirmed - ask for confirmation | Store cancellation affects store billing; Arccos access requires Arccos cancellation |
How to use this recap
Use the table to pick the quickest route: dashboard for self‑service; email/phone if you need support or confirmation.
If you used a store subscription, ensure both the store and Arccos cancellations are completed and documented.
After cancelling
Follow‑up actions
- Save cancellation confirmation and check your next bank or card statement to confirm no further charges occurred.
- Export any game data you want to keep while you still have access.
Helpful links
- Postclic: How to cancel Arccos (guide)
- Postclic: Arccos cancellation notes
- Arccos End User License Agreement
- Arccos Order Terms (EU)
- Arccos on the App Store (SG)
Address
Company address
Arccos return/warranty address (as listed in available information):
700 Canal Street, Stamford, CT 06902, USA
Support contact
Support email: starter@arccosgolf.com. Phone (US): (844) 692‑7226 - request written confirmation of cancellation.