Cancellation Athletic Greens: Easy Method

What is Athletic Greens

Overview

Athletic Greens (also known as AG1) is a powdered daily nutritional supplement that combines vitamins, minerals, probiotics and other ingredients aimed at supporting general health and digestion.

It is commonly offered as a subscription service as well as one-time purchases, with a prominent satisfaction guarantee for first-time buyers.

How it is sold

AG1 is sold directly on the company website (web checkout) and via mobile app marketplaces (Apple App Store, Google Play) and third-party resellers in some markets.

Billing and refunds may be controlled by the platform used to purchase (Apple, Google) or by the web checkout provider (Stripe) when purchased directly.

How to cancel Athletic Greens

Cancel App Store (iOS) purchases

• Open your iPhone or iPad Settings and tap your name (Apple ID).
• Go to Subscriptions, find Athletic Greens / AG1, and choose Cancel Subscription.
• Apple controls billing and refunds for App Store purchases; Athletic Greens cannot cancel App Store subscriptions for you.

Cancel Google Play (Android) purchases

• Open the Google Play Store app, tap your profile, then Payments & subscriptions → Subscriptions.
• Select Athletic Greens / AG1 and tap Cancel subscription to stop future renewals.
• Google handles billing and refunds for Play purchases; Athletic Greens cannot cancel or refund Google Play purchases directly.

Cancel Web (Website / Stripe) purchases

• Log in to your Athletic Greens account on the website and go to Manage Subscription or Account Settings.
• Choose to cancel the subscription to stop future charges; access typically continues until the end of the current billing period.
• If you cannot cancel online, contact Athletic Greens support via the account help options on the site for assistance.

What happens when you cancel

Access after cancellation

Cancelling a subscription purchased on the web generally stops future billing but does not remove access immediately; you typically retain access until the end of the paid billing period.

For App Store and Google Play purchases, cancellation stops auto-renewal but access rules follow Apple/Google timelines.

Billing and data

Cancellation prevents future charges but does not automatically trigger refunds for charges already billed, except where a refund policy or law applies.

Your account and order history are generally retained for service and support purposes; check your account settings for data options.

Will I get a refund?

Satisfaction guarantee (first-time purchasers)

Athletic Greens offers a 90-day money-back guarantee for first-time purchasers. If you are not satisfied within 90 days you may request a full refund excluding shipping costs.

Returns may be required; refunds are typically processed within weeks after the company receives the returned product (reports note up to about 6 weeks in some cases).

Subscriptions and other refunds

Subscription or repeat orders outside the satisfaction window are generally non-refundable unless expressly approved or required by law.

App Store and Google Play purchases follow Apple and Google refund policies; Athletic Greens cannot issue refunds for purchases made through those platforms.

Athletic Greens plans and pricing

Summary of known third-party SGD prices

Official Singapore pricing is not published by Athletic Greens; the table below lists third-party import/resell prices found in market listings.

These figures may include markups, taxes, or shipping and are indicative only.

Your consumer rights in Singapore

Statutory protections

Singapore consumers have rights under the Consumer Protection (Fair Trading) Act (CPFTA) against misleading practices or defective goods.

These rights can include remedies such as refunds, repairs or replacements if goods are not as promised, faulty, or misrepresented.

Practical steps and evidence

If you believe a product is defective or misrepresented, preserve proof of purchase, delivery records and any communication with the seller or platform.

Web purchases may be pursued under CPFTA; App Store and Google Play purchases are subject to platform policies, so check platform dispute routes first.

Customer experiences

Positive reports

• Some users report improvements in energy, mood and digestion after use.
• Many users describe the 90-day refund or cancellation process as straightforward when requesting within the window.

Negative reports

• Common complaints include digestive issues such as constipation or IBS exacerbation for some users.
• Allergic reactions (rashes, hives, severe irritation) have been reported in some cases; some users also cite taste, price and concerns about proprietary blends.
• Warnings exist about counterfeit products from third-party sellers (missing scoop, different packaging).

Documentation checklist

What to keep

• Proof of purchase (order confirmation, receipt, payment record).
• Shipping and delivery records (tracking number, delivery confirmation).
• Any email/chat correspondence with Athletic Greens, Apple, or Google about cancellation or refunds.

Useful extras

• Photos of the product and packaging if you suspect counterfeit or defects.
• Dates and times of calls or chats, and names of representatives you dealt with.

Common mistakes

Assuming the company can cancel platform purchases

A frequent error is asking Athletic Greens to cancel App Store or Google Play subscriptions; Apple and Google control those subscriptions and refunds.

If you bought via a platform, use the platform’s subscription settings or refund process directly to avoid delays.

Missing the satisfaction window

Another common mistake is waiting past the 90-day satisfaction guarantee and then expecting an automatic refund; refunds outside that window are uncommon unless explicitly approved.

Start any refund request promptly, keep records, and be clear about whether the purchase was web-based or via a mobile platform.

Comparative recap

Quick channel comparison

The table below summarizes cancellation and refund responsibilities for each purchase channel to help you choose the right route.

Use the appropriate channel steps noted earlier for fastest resolution.

After cancelling

Follow-up actions

• Save cancellation confirmations or screenshots from the platform or your Athletic Greens account.
• If you expect a refund under the 90-day guarantee, follow the return instructions and keep tracking details.

Helpful links

• Athletic Greens Terms of Service
• Brand overview (DTCetc)
• Market price listings (BigGo)

Address

Mailing address

P.O. Box 29502 #20782, Las Vegas, NV 89126, United States.

Notes on contacting

If you need evidence of mailing, use tracked postage and keep receipts. For platform purchases, use Apple/Google support channels before contacting the company for billing issues.