Cancellation Chalk Performance Training: Easy Method

What is Chalk Performance Training

Overview

Chalk Performance Training is a subscription-based fitness platform focused on personalised training programs, nutrition guidance and progress tracking designed for performance and golf-related strength.

Core offerings

Services include coach support, workout programming and tracking tools available through their website and mobile app.

Where to find official information

Official information including terms and membership management is available on Chalk’s site and training dashboard.

How to cancel Chalk Performance Training

Primary cancellation methods

• Cancel on the product dashboard (web) via the Billing Information / Manage Subscription page; follow the "Cancel Membership" link.
• Send a cancellation request by email to the Chalk support address provided in their support instructions (use the address shown in your account or communications).

Timing and notice

• Notify at least 15 days before the end of your current term to prevent auto-renewal, per the Terms of Service.
• If you miss the 15-day window you risk being charged for the next term; initiate cancellation promptly once you decide to stop.

App-store limitations

• Many users report you cannot reliably cancel directly inside the mobile app (App Store / Google Play).
• If in-app cancellation appears unavailable, use the web dashboard or the support email to cancel instead.

What happens when you cancel

Access after cancellation

When you cancel, your access typically continues until the end of the paid term you already paid for.

There is no immediate refund of remaining days unless a refund is explicitly approved under their refund policy.

Auto-renewal and billing

Subscriptions auto-renew unless cancelled according to the required notice period.

Cancelling prevents future renewals; it does not automatically reverse charges already processed.

Account data

Your account and progress data generally remain accessible while your subscription is active.

If you want data removed, request account deletion explicitly when you contact support.

Will I get a refund?

Standard refund policy

Chalk’s Terms of Service state that fees and charges are non-refundable except where Chalk is unable or unwilling to provide requested services.

That non-refundable clause is the standard position referenced in their terms.

30-day money-back guarantee (advertised)

• The website advertises a 30-day 100% Money-Back Guarantee for programs; refunds may be available if you request within 30 days of purchase under that policy.
• To pursue this, explicitly request the refund within the 30-day window and reference the guarantee when contacting support.

If cancellation via app fails

• If you were charged after a free trial or cannot cancel in-app, consider requesting a refund from the platform (Apple or Google) in addition to contacting Chalk support.
• Keep screenshots, receipts and timestamps to support your refund request.

Chalk Performance Training plans and pricing

Pricing table

Pricing note

Prices are converted approximately from USD to SGD using an assumed exchange rate (USD 1 ≈ SGD 1.35).

Actual App Store charges in Singapore may differ due to taxes, VAT and currency rounding.

Your consumer rights in Singapore

Contract and terms

Under the contract you accepted, Chalk requires 15 days' notice before term end to cancel and includes a non-refundable clause except where warranted.

Review the provider’s Terms of Service for the exact contractual obligations and timing requirements.

Right to refunds and guarantees

• If an advertised 30-day money-back guarantee applies, you may request a refund within that period under the advertised terms.
• If Chalk fails to provide services as promised, the non-refundable clause may not apply; you can seek a refund or remedy.

Platform (Apple/Google) remedies

• If you subscribed via Apple App Store or Google Play and cannot cancel or get a refund from Chalk, request a refund through the platform’s refund process.
• Keep evidence of attempts to cancel with Chalk when escalating with the platform or a bank.

Customer experiences

Positive feedback

Some users praise the quality of programming, progress tracking and variety of workouts, reporting long-term benefits and satisfaction with training content.

These positive reports highlight effective programming and coach support for certain users.

Negative feedback

Many reviews cite difficulty cancelling via the app or website, unexpected billing after trials, app instability and poor customer support.

Multiple users reported needing to dispute charges when they could not cancel through the app.

Takeaway

• There are mixed experiences: strong program content for some, but recurring complaints about cancellation and support for others.
• Document all communications and cancellation attempts to protect yourself if a dispute arises.

Documentation checklist

Before you contact support

• Account email and username used to subscribe.
• Receipt or order confirmation showing the charge date and amount.
• Subscription renewal date or trial start/end date.

When you contact support or a platform

• Clear statement requesting cancellation and (if applicable) a refund; include dates and account details.
• Screenshots of the membership page, billing page and any error messages when attempting to cancel.
• Record of chat or email responses from Chalk support, if any.

Common mistakes

Relying only on the mobile app

Users often assume they can cancel directly in the mobile app; multiple reports show app cancellation may not work reliably.

Use the web dashboard or email if the app option is unavailable.

Missing the 15-day window

Failing to notify at least 15 days before term end commonly results in an unwanted renewal charge.

Check your renewal date and set a calendar reminder well in advance.

Not saving records

Not keeping receipts, screenshots or copies of cancellation requests makes disputes harder to resolve.

Always save confirmation emails and any replies from support.

Comparative recap

At-a-glance comparison

How to choose which route

If you subscribed via the website, use Chalk’s dashboard or support email first.

If you subscribed via the App Store or Google Play and Chalk cannot resolve the issue, request a refund through the platform.

After cancelling

Confirm cancellation

• Request and save written confirmation of cancellation from Chalk support.
• Check your bank or card statement to ensure no further renewals occur after the term end.

Helpful official links

• Chalk Terms of Service - cancellation and refund terms
• Manage Subscription / Cancel Membership - membership management page
• Chalk Performance Training (official site) - program and guarantee information

Escalation options

• If you cannot cancel or receive a refund, contact your payment provider (bank/card) and the app platform (Apple/Google) if applicable.
• Keep all documentation and time-stamped evidence of your cancellation attempts when escalating.

Address

How to submit your cancellation

Please cancel via the "Cancel Membership" link on the CHALK Performance Training website under the Manage My Subscription section, or send your cancellation request via email.

Use the email address shown in your account communications (support contact provided by Chalk). Include your account email, subscription details and a clear request to cancel.

Final reminder

Provide at least 15 days' notice before the end of your billing term to avoid auto-renewal and retain copies of all communications and receipts.

If you need the Terms of Service for reference, see: Chalk Terms of Service.