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Cancellation Fitculator: Easy Method
What is Fitculator
Short description
Fitculator is a personalized fitness calculator app that helps users set and track fitness goals based on individual metrics.
Primary features
The service offers tailored workout plans and meal suggestions to support progress tracking and goal setting.
Official information source
For Fitculator's contractual terms and detailed policy language, consult the provider's Terms of Use.
How to cancel Fitculator
Cancel via website (web subscription)
- Sign in to the Fitculator website.
- Go to My Page → Subscription Management and follow the on-screen cancellation steps.
- Save any cancellation confirmation or screenshot for your records.
Cancel via App Store or Google Play
- No separate cancellation policy is published for marketplaces; subscriptions purchased through Apple or Google are typically cancelled through those stores.
- Open your Apple App Store or Google Play account subscriptions list and cancel the Fitculator subscription there.
- Keep a screenshot of the marketplace cancellation confirmation.
When marketplace cancellation is needed
- If you purchased in-app via Apple or Google, those marketplaces control billing and recurring payments.
- Contact Apple or Google support if cancellations in the marketplace do not stop charges.
What happens when you cancel
Access to service after cancellation
Cancellation typically stops future auto-renewals but does not necessarily delete your account or data immediately.
Your access may continue until the end of the current paid period depending on how the subscription was purchased.
Renewal and billing
After cancelling, new renewals should stop, but verify your next billing statement to ensure no further charges occur.
If billed through Apple/Google, double-check the marketplace subscription status to confirm termination.
Data retention
Fitculator's terms describe how account data may be retained; review the Terms of Use for specifics on data handling.
See the provider's Terms of Use for formal details: Fitculator Terms of Use.
Will I get a refund?
General refund policy
Fitculator accepts refund requests within 7 days from the payment date if the application has not yet launched; a full refund is available in that case.
No refund is provided if any app content has already been accessed or if the request is due to a change of mind.
Exceptions and steps
- If you meet the 7-day condition and the app was not launched for your account, contact the provider as described in the Terms of Use.
- If you purchased via Apple or Google, marketplace refund policies may apply and you may need to request refunds through those platforms.
Where to find the official policy
The refund rules are stated in Fitculator's Terms of Use; review them here: Fitculator Terms of Use.
Fitculator plans and pricing
Price availability
No explicit Singapore (SGD) pricing for 2025/2026 was found in the official public materials reviewed.
Where to check pricing
Always check the official site or the app listing for current plan names and regional prices before subscribing.
Official resources: Fitculator site and the Terms of Use: Terms of Use.
Your consumer rights in Singapore
Contractual terms
Fitculator's Terms of Use state they are governed under Korean law and limit refunds to the 7-day window if no content was accessed.
This means contractual refund rights are narrow according to the provider's own terms: see the Terms of Use for full wording.
Practical steps for Singapore consumers
If you believe charges are unauthorised or you were misled, consider contacting your card issuer or payment provider to dispute charges.
This guide does not provide legal advice; for formal rights and remedies under Singapore law, seek guidance from local consumer-protection resources or legal counsel.
Customer experiences
Negative reports
Public reviews and user reports include claims of unauthorized recurring charges continuing after cancellation attempts.
Some users report cancellation mechanisms (website button, phone/email) failing to stop billing and describe misleading introductory pricing followed by larger recurring charges.
Positive reports and absence of data
There are fewer verified positive review summaries in the available data set reviewed for this guide.
For user reviews and anecdotal experiences, see customer feedback pages such as: Trustpilot - Fitculator.
Documentation checklist
What to gather before contacting support
- Payment receipt(s) and subscription confirmation email or screenshot.
- Proof of purchase (bank or card statement showing the charge).
- Screenshots of subscription status in the app or marketplace showing active/renewal dates.
What to keep after cancelling
- Cancellation confirmation or screenshot from the website or marketplace.
- Records of emails, chat logs, or phone call notes with dates and agent names if available.
- Link to the Terms of Use you relied on: Terms of Use.
Common mistakes
Assuming cancellation in one place cancels everywhere
Many users try to cancel on the website but forget the subscription was set up via Apple or Google. This can leave marketplace billing active.
Not saving confirmation or missing the 7-day window
Failing to save a cancellation confirmation can make disputes harder to resolve.
Also, users sometimes miss the narrow 7-day refund window for unused/unlaunched apps described in the Terms of Use.
Relying solely on change-of-mind claims
The provider's policy does not grant refunds for change of mind if any content has been accessed; expect requests to be refused under that condition.
Comparative recap
Quick overview
The table below summarizes cancellation points between the website and marketplace routes and highlights common issues.
How to read the table
Use the table to decide where to cancel and what to expect about refunds and typical problems.
| Feature | Web subscription | App Store / Google Play | Notes |
|---|---|---|---|
| How to cancel | My Page → Subscription Management on website | Cancel via Apple App Store or Google Play subscriptions | Marketplace cancellations control billing for in-app purchases |
| Refund window | 7 days from payment if app not launched; full refund possible | Refunds handled per Apple/Google policies; provider's 7-day rule may not apply | Check Terms of Use and marketplace refund process |
| Common problems | Website cancellation button reported to fail in some complaints | Users report recurring charges continuing despite marketplace cancellation attempts | Keep proof of cancellation and contact payment provider if needed |
After cancelling
Verify billing
Check your bank and card statements for at least one billing cycle after cancellation to confirm no further charges occur.
Next steps if charges continue
- Contact Fitculator support using contact information in the Terms of Use.
- If purchased via Apple/Google, open a dispute or support ticket with the marketplace.
- Contact your card issuer to request a stop or charge reversal if necessary.
Helpful links
Address
Available contact address
No Singapore address for Fitculator was found in the reviewed public sources.
What was found
The only identifiable operating details in public materials point to the provider's Terms of Use and online entries; consult the Terms of Use for any contact or corporate details: Terms of Use.
Similar cancellation services
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Written by Nurul Yeo
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.
FAQ
To cancel your Fitculator subscription via the website, sign in to your account, navigate to My Page → Subscription Management, and follow the on-screen cancellation steps. Remember to keep a confirmation of your cancellation for your records.
If you purchased your Fitculator subscription through the App Store, you need to cancel it through your Apple account. Open your App Store subscriptions list, locate Fitculator, and follow the cancellation instructions. Keep a screenshot of the cancellation confirmation.
When you cancel your Fitculator subscription, you will stop future auto-renewals, but your access may continue until the end of the current billing period. Your account data may be retained as per the Terms of Use.
Fitculator offers refunds within 7 days of payment if the app has not been launched. If you meet this condition, contact the provider as stated in the Terms of Use. If you purchased via Apple or Google, check their refund policies.
If you face issues with cancellation and continue to be charged, keep proof of your cancellation and contact your payment provider. If you canceled through a marketplace, reach out to Apple or Google support for assistance.