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Cancel GLO
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Glo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Glo: Easy Method
What is Glo
Service overview
Glo is a subscription-based online platform offering on-demand yoga, meditation, Pilates and related fitness classes. It is designed for self-paced practice across levels and styles.
How content is delivered
Classes are accessed via the Glo app (iOS/Android) and via the website for browser playback. Access requires an active subscription or trial when available.
How to cancel Glo
Cancel via the web
- Open a browser and log in at Glo.com using your account credentials.
- Go to Profile → Account Settings → Payment → "Cancel your account".
- Confirm by checking the required confirmation box and submit; you will receive a confirmation email.
- Note: deleting the app or deleting your account does not by itself cancel store subscriptions.
Cancel via mobile app stores
- Apple App Store (iOS): Cancel in your Apple ID subscriptions in the App Store. Glo cannot cancel App Store subscriptions for you.
- Google Play Store (Android): Open Google Play → Subscriptions → select Glo → Cancel. Glo cannot cancel Play Store subscriptions for you.
What happens when you cancel
Access after cancellation
If you cancel an active subscription, you typically retain access until the end of the current billing cycle. Auto-renewal will be stopped for the next period.
Account and data
Your account profile and history usually remain available unless you request deletion. Cancellation stops future charges but does not necessarily delete stored data.
Will I get a refund?
Glo refund policy
Glo states that subscription payments are non-refundable, including partial or unused periods. Cancelling stops auto-renewal but does not trigger refunds.
There is no general 14-day cooling-off refund provided by Glo for digital access that begins immediately after purchase.
Exceptions and options
- Ask Glo support for goodwill refunds in exceptional cases, but these are discretionary and not guaranteed.
- For purchases through Apple or Google, you may request a refund through those stores; Glo cannot process refunds for store-billed subscriptions.
- Additional background on non-refund statements is available at Postclic summary.
Glo plans and pricing
Current Singapore App Store prices
The following prices are taken from the Singapore Apple App Store listing (app version updated 3 Feb 2026).
Plans table
| Plan | Period | Price | Features |
|---|---|---|---|
| Monthly Membership | Monthly | S$39.98 | Unlimited access to yoga, meditation, Pilates and fitness classes via Glo app |
| Quarterly Membership | Quarterly | S$99.98 | Three-month subscription via App Store listing |
| Annual Membership | Annual | S$358.98 | One-year subscription via App Store listing |
Your consumer rights in Singapore
Cooling-off and digital content
Under Singapore rules, a 14-day cooling-off right does not automatically apply to digital content that is made available immediately. Access to content usually negates a blanket refund right.
Misleading conduct and remedies
Misleading or deceptive cancellation practices may be actionable under the Consumer Protection (Fair Trading) Act. If you suspect unfair conduct, you can raise concerns with local consumer authorities.
If you face unauthorized charges or unclear cancellation options, consider lodging a complaint with the Consumers Association of Singapore (CASE).
Customer experiences
Positive feedback
- Users praise rich content: thousands of on-demand classes, many styles, high-quality instructors and flexible scheduling.
- Positive reviews note ability to practice anytime and a broad library for progress across levels.
Common complaints
- Reports of confusing or difficult cancellation processes and disputes over auto-renewals and refunds.
- Some users report billing after trials or continued charges post-cancellation; additional complaints include app crashes and Android UX issues.
Documentation checklist
What to gather
- Account email and username used for Glo.
- Screenshot of your subscription page or cancellation confirmation screens.
- Receipt or billing email showing charge dates and amounts.
- Bank or card statement entries for disputed charges.
Why it helps
- Clear records speed up support and dispute resolution with Glo, app stores, banks or consumer agencies.
- Keep confirmation emails and dates for proof if you need to escalate a complaint.
Common mistakes
Not cancelling in the right place
Many users assume deleting an app or their account cancels a store subscription. In reality, App Store and Google Play subscriptions must be cancelled through those stores.
Assuming automatic refunds
Another common error is assuming a refund will be issued after cancelling. Glo’s policy states payments are non-refundable; don’t rely on an automatic refund after cancellation.
Comparative recap
At-a-glance comparison
| Channel | Where to cancel | Can Glo cancel for you? | Refunds |
|---|---|---|---|
| Web (glo.com) | Profile → Account Settings → Payment → "Cancel your account" | Yes, via web account settings | No (Glo policy: non-refundable) |
| Apple App Store (iOS) | Apple ID subscriptions in the App Store | No (must cancel via Apple) | No from Glo; request via Apple |
| Google Play Store (Android) | Google Play → Subscriptions → Glo → Cancel | No (must cancel via Google Play) | No from Glo; request via Google Play |
Key takeaways
- Always cancel in the same channel you used to subscribe (web vs App Store vs Google Play).
- Expect access to remain until the billing period ends; keep confirmation emails and receipts.
After cancelling
What to check next
- Save the cancellation confirmation email and a screenshot of the cancelled subscription state.
- Monitor your bank or card statement over the next billing cycle to confirm no further charges occur.
Useful links
Address
Company address
Glo (company contact listed): 500 Yale Ave N, Seattle, Washington, 98109, United States.
Local support note
If you need local consumer advice in Singapore, contact relevant consumer protection bodies such as CASE. Keep your documentation ready if you escalate a billing or cancellation dispute.