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Cancel MOMENTUM
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I hereby notify you of my decision to terminate the contract relating to the Momentum service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Momentum: Easy Method
What is Momentum
Overview
Momentum is a subscription-based fitness app that uses an AI coach to provide personalized workout plans, automatic tracking, and daily summaries.
The app is available in the Singapore App Store and offers recurring subscription options for users who want ongoing coaching and analytics.
Core features
Core features include AI-powered workout feedback, personalized tracking, step and activity analytics, and goal tracking.
Momentum integrates with device sensors and collects workout data to deliver tailored recommendations and progress summaries.
How to cancel Momentum
Cancel via Apple App Store (iOS)
- Open the App Store or device Settings on your iPhone/iPad and go to your Apple ID > Subscriptions.
- Find "Momentum - AI Fitness Coach" and choose Cancel Subscription to stop automatic renewals.
Cancel through the app or developer
- Check the app's settings or account page for any in-app cancel option and follow prompts if available.
- If you cannot cancel in-app, contact the developer or support for assistance; keep your purchase receipt and Apple order ID ready.
Helpful resources
- App listing: Momentum on the Singapore App Store
- Guide: Cancellation guidance and templates (Postclic)
What happens when you cancel
Access after cancellation
When you cancel a subscription, access typically continues until the end of the current paid period.
After the paid period ends, subscription features are usually disabled and the app may revert to a free tier if available.
Auto-renewal and billing
Cancellation prevents the subscription from auto-renewing at the next billing date; you will not be charged after the current period expires.
Check your Apple subscription page to confirm the cancellation status and next billing date.
Data and account retention
The app or developer may retain your account data after cancellation for reactivation or legal reasons.
If you need data removed, request deletion from the developer and reference Singapore's data protection rules where applicable.
Will I get a refund?
Refunds via Apple
Refunds for App Store subscriptions are generally handled by Apple; you must request a refund through Apple if you purchased via the App Store.
Apple considers refund requests on a case-by-case basis and may require purchase details and justification.
Developer refunds and exceptions
The app developer may offer refunds in exceptional cases, but this is at their discretion and subject to their stated policies.
Statutory consumer rights or demonstrable billing errors may affect refund outcomes; keep receipts and order IDs when requesting refunds.
Momentum plans and pricing
Official App Store prices (Singapore)
Below are the subscription options listed for the Singapore App Store (verified as of 2026).
Only the plans shown here are included from official verified data.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Weekly Subscription | S$6.98 | Weekly | Access to AI-powered workout feedback, personalized workout tracking and daily summaries as per Momentum - AI Fitness Coach. |
| Annual Subscription | S$19.98 | Annual | Full-year access to Momentum’s AI fitness coach features including automatic workout tracking, step & activity analytics, goal tracking, and more. |
Your consumer rights in Singapore
Consumer protection basics
Under Singapore law, consumers are protected from unfair practices and misleading claims when purchasing goods or services.
Digital subscriptions are subject to the same broad protections; merchants must clearly disclose terms, pricing, and renewal practices.
Data protection and privacy
Personal data collected by the app is governed by Singapore's Personal Data Protection Act (PDPA); you can request access or deletion where applicable.
If you believe your rights under PDPA or consumer law have been breached, gather documentation and contact the app developer or relevant authorities.
Customer experiences
Common positive points
Many users report useful AI coaching, clear daily summaries, and easy automatic workout tracking as highlights.
Annual subscribers often cite value for money compared with shorter-term subscriptions.
Common issues reported
Some users mention difficulties finding the subscription controls or expecting an automatic refund after cancelling.
Support response times and clarity around data retention vary between user reports.
Documentation checklist
Before contacting support
- Apple order number (receipt from Apple email or purchase history)
- Exact subscription name and purchase date
- Device model and Apple ID used to purchase
If requesting a refund
- Screenshot of subscription status in Apple ID > Subscriptions
- Detailed reason for refund and any supporting evidence
- Keep copies of all correspondence with developer or Apple support
Common mistakes
Cancelling the wrong subscription
Users sometimes have multiple similarly named subscriptions linked to the same Apple ID and cancel the wrong one.
Always verify the developer name and exact subscription title before cancelling.
Assuming cancellation equals refund
Cancelling stops future billing but does not automatically trigger a refund for the current period.
To request money back, file a refund request with Apple and include order details and a clear explanation.
Comparative recap
At-a-glance comparison
The table below compares the verified Singapore App Store subscription options to help you decide which suits your needs.
| Plan | Price (SGD) | Period | Best for |
|---|---|---|---|
| Weekly Subscription | S$6.98 | Weekly | Short-term trial or flexible weekly commitment |
| Annual Subscription | S$19.98 | Annual | Long-term users seeking the best annual value |
After cancelling
Next steps
Confirm cancellation in your Apple subscriptions page and note the service end date shown there.
If you need account changes or data removal after the subscription ends, contact the developer directly.
Useful links
- Momentum app listing: Momentum - AI Fitness Coach (App Store)
- Cancellation guidance and templates: Postclic cancellation guide
Address
Registered office
MOMENTUM I PTE. LTD.
1092 LOWER DELTA ROAD #07‑14 Singapore 169203
Notes about the address
This address is the registered office used in available public records and may be used for official correspondence.
If you need to contact the developer for refunds or data requests, include your purchase receipt and Apple order number.