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I hereby notify you of my decision to terminate the contract relating to the Peloton service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Peloton: Easy Method
What is Peloton
Overview
Peloton is a fitness platform that combines exercise hardware (bikes, treadmills) with live and on-demand classes led by instructors.
Access to Peloton content requires a paid subscription for full hardware integration and leaderboard features; app-only plans are available for phone/tablet use.
Membership model
Peloton memberships include All‑Access for hardware users and App‑Only tiers for non‑hardware users, billed monthly or annually depending on the plan.
In Singapore, regional pricing may differ; check local listings and app store charges for final SGD amounts.
How to cancel Peloton
Cancel via your Peloton account (recommended)
- Sign in to your Peloton account on the web or in the Peloton app.
- Go to Settings > Membership or Subscription and select "Cancel" or "Manage subscription".
- Follow the on‑screen prompts to confirm cancellation and keep a screenshot of confirmation.
Cancel via app store or support
- If you subscribed through Apple App Store or Google Play, cancel through your Apple/Google subscriptions - Peloton cannot cancel those for you.
- If you cannot cancel online, contact Peloton support and provide account details, order number, and proof of purchase.
- For local information and buying guidance, you can refer to this Singapore guide: xjd: Peloton Singapore guide.
What happens when you cancel
Access and billing
Cancelling stops future renewal charges. Access typically continues until the end of your paid billing period.
Membership features (leaderboards, hardware metrics) are removed once your subscription ends.
Account and data
Your Peloton profile, workout history and metrics are usually retained after cancellation but access to some metrics may be limited.
Reactivating the subscription typically restores previous data to the same account; keep your login details secure.
Will I get a refund?
Standard policy
Peloton generally does not issue prorated refunds for partial periods after cancellation; refunds depend on billing method and specific circumstances.
App Store/Google Play subscriptions are governed by Apple/Google refund policies for purchases made through those platforms.
Exceptions and disputes
- Refunds or remedies may apply for billing errors, duplicate charges, or defective hardware under warranty.
- For hardware issues, contact Peloton support and keep purchase receipts and service records to support any claim.
Peloton plans and pricing
Summary
The table below lists the common Peloton plans and approximate SGD prices based on an exchange estimate.
Actual prices in the app stores or Peloton's regional offers may vary.
| Plan | Price | Period | Features |
|---|---|---|---|
| All‑Access Membership (required with Peloton Bike/Tread) | approx. S$68.00/month | monthly | Full access to live and on‑demand classes, metrics, leaderboards, multiple user profiles |
| Annual All‑Access Membership | approx. S$652.00/year | annual | Same benefits as monthly plan but ~20% savings |
| App‑Only (App One) | approx. S$22.00/month | monthly | Core classes without leaderboards or hardware metrics |
| App‑Only (App+) | approx. S$40.00/month | monthly | Premium features such as scenic rides, more content, without hardware integration |
Your consumer rights in Singapore
Key protections
Consumers in Singapore are protected against unfair contract terms, false claims, and defective goods or services under general consumer protection laws.
If goods are faulty or services not delivered as promised, you may be entitled to repair, replacement, or refund depending on the circumstances.
Where to get help
For disputes you cannot resolve with the vendor, consider contacting consumer advice bodies or using Small Claims Tribunals for eligible amounts.
Keep clear documentation and timelines; such records strengthen your case in any mediation or claim.
Customer experiences
Typical feedback
Users commonly praise Peloton for instructor quality, content variety, and interactivity like leaderboards and metrics.
Common complaints relate to subscription billing confusion, app store charge handling, and hardware delivery or repair times.
Tips from users
Confirm how you were billed (direct Peloton vs Apple/Google) and keep receipts to simplify cancellations and refund requests.
Take screenshots of cancellation confirmations and any support chat transcripts as evidence.
Documentation checklist
Before you cancel
- Account email and password (or linked social login details)
- Subscription confirmation or invoice showing billing schedule
- Payment method details (card, Apple/Google receipt) and last charge date
If you need support or dispute
- Order number and serial number for hardware (if applicable)
- Photos or videos of hardware faults and any repair/service records
- Screenshots of cancellation confirmation, chat transcripts, and error messages
Common mistakes
Billing mistakes
Users often assume cancelling within the Peloton app will stop App Store billing; in many cases, App Store subscriptions must be cancelled in Apple/Google settings.
Failing to check which entity billed you (Peloton vs Apple/Google) leads to unresolved charges and delay in refunds.
Account mistakes
Common account mistakes include cancelling the wrong profile in a household account or not saving confirmation screenshots after cancelling.
Also, some users forget to cancel linked family or secondary profiles that may continue to renew.
Comparative recap
Quick comparison
The table below summarizes plans, prices and best use cases for quick reference.
Use this to decide which plan to keep or cancel based on your needs.
| Plan | Price | Period | Best for |
|---|---|---|---|
| All‑Access Membership (Hardware) | approx. S$68.00/month | monthly | Household with Peloton bike/tread wanting full metrics and leaderboards |
| Annual All‑Access Membership | approx. S$652.00/year | annual | Committed users seeking savings over monthly billing |
| App‑Only (App One) | approx. S$22.00/month | monthly | Casual users who want core classes without hardware features |
| App‑Only (App+) | approx. S$40.00/month | monthly | Users wanting more premium app content without hardware integration |
After cancelling
What to check
Confirm you received a cancellation confirmation message or email and keep a copy for records.
Verify your next billing date to ensure no further charges occur; check your bank or card statements after the expected billing date.
Re‑subscribe and alternatives
If you plan to return, reactivation usually restores your previous account and history; check reactivation terms when you sign up again.
For local buying or guidance about Peloton in Singapore see: xjd: Peloton Singapore guide.
Address
Local office
Registered local Peloton entity information (as available) may list a regional office for enquiries and deliveries.
Use support channels and account contact forms as the primary method for cancellations and claims.
Postal address
Local address (provided in product context): 601 MacPherson Road #04‑07 Singapore 368242.
There is no publicly confirmed physical mailing address solely for membership cancellations; use online account tools or support.