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Cancel RELIVE
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Relive service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Relive: Easy Method
What is Relive
Overview
Relive is a fitness app that turns outdoor activities (runs, rides, hikes) into 3D video “relives” showing route, elevation and stats.
The app offers a free tier and a paid Relive Plus subscription that unlocks additional video and export features.
Core features
Relive Plus features include adding more photos to videos, music, HD export, editing and longer activity support.
Subscriptions are purchased in-app (App Store / Google Play) or on the web, and billing is handled by the platform used to subscribe.
How to cancel Relive
On iPhone (App Store)
- Open Apple ID settings → Subscriptions → select Relive Plus → cancel subscription.
- Note: Uninstalling the app does not cancel the subscription; access continues until the end of the billing period.
On Android (Google Play)
- Open the Google Play Store app → Profile → Payments & subscriptions → Subscriptions → select Relive Plus → cancel subscription.
- Note: Uninstalling the app does not cancel the subscription; access continues until the end of the billing period.
On the Web
- Sign in at the Relive website → go to account settings → cancel subscription.
- Note: Cancelling via the website applies to subscriptions purchased there; platform purchases must be cancelled via the platform.
What happens when you cancel
Access and billing
After cancellation you will typically retain full access to Relive Plus features until the current billing period ends.
Automatic renewal stops at the end of the billing period; you will not receive further charges after that period.
Data and account
Your account and activity data normally remain available unless you explicitly delete your account or data.
Deleting the app does not delete your account; check account settings on the web if you need full account removal.
Will I get a refund?
14-day refund rule
Relive provides a limited 14-day refund eligibility: you may cancel within 14 days of the Start Date (subscription or free trial start) and receive a refund only if you have not logged in or used the app.
If you meet those conditions, Relive will refund payments made during that period.
No automatic refund upon cancellation
- Cancelling your subscription does not automatically entitle you to a refund unless you meet the 14‑day unused-app condition.
- Refunds outside the stated policy are not guaranteed and depend on the platform or the provider’s discretion.
Relive plans and pricing
Plans
Below are the Relive Plus plans and prices shown for Singapore in the App Store listing.
Prices reflect in-app subscription options available in Singapore.
Notes
Features listed are the main benefits associated with Relive Plus (from the app description).
Only plans from verified pricing data are included in the table below.
| Plan | Price | Period | Features |
|---|---|---|---|
| Relive Plus | S$9.48 | Monthly | Full Relive Plus features (e.g., up to 100 photos/video, music, HD export, editing, colour themes, longer activities, remove end credits) |
| Relive Plus | S$52.98 | Annual | Same full Relive Plus features, billed yearly |
Your consumer rights in Singapore
Statutory protections
Singapore consumers have statutory rights under local laws that may apply to digital content and faulty goods; these are separate from Relive’s terms.
Relive’s published policies do not explicitly reference Singapore statutory entitlements, so local consumer law may provide additional remedies.
How to act if you have a dispute
- Keep receipts and screenshots of subscription dates and usage.
- Contact the platform (Apple or Google) if the purchase was through their store, and consider contacting Singapore consumer protection bodies for unresolved disputes.
Customer experiences
Common complaints
Some users report issues with third-party review moderation (for example, concerns about unverified or removed reviews on review platforms).
Users also report dissatisfaction when cancellations or refunds are handled by the platform rather than Relive directly.
Positive notes
Many users value Relive’s core feature set - creating cinematic route videos and exporting activity media.
Feature requests and support experiences vary; satisfaction often depends on platform refund policies and app usage.
Documentation checklist
What to collect before requesting cancellation or refund
- Purchase receipt or invoice showing date and amount.
- Account email used for the subscription.
- Start Date of subscription or free trial (to check 14‑day eligibility).
- Screenshots showing account subscription status and any billing messages.
Where to send documentation
- If purchased via Apple: manage and request refunds through your Apple ID/Subscriptions and Apple support.
- If purchased via Google Play: use Google Play subscriptions and refunds flow in the Play Store.
- If purchased via the web: sign into your Relive account and follow the account settings or support options.
Common mistakes
Uninstalling the app stops access
Uninstalling the app does not cancel subscriptions; many users mistakenly believe removing the app stops billing.
Subscriptions must be cancelled through the platform or web account used to purchase.
Assuming automatic refunds on cancellation
Cancelling does not automatically trigger a refund. Users often expect money back immediately, but refunds require eligibility (see 14‑day rule) or platform intervention.
Confirm refund eligibility before cancelling if your goal is to obtain a refund.
Comparative recap
Quick comparison
The table below summarizes cancellation steps and refund basics across platforms using verified details.
Use this as a quick reference when deciding where to cancel.
| Platform | How to cancel (summary) | Refund eligibility (summary) |
|---|---|---|
| App Store (iPhone) | Apple ID → Subscriptions → select Relive Plus → cancel | Refunds only under platform rules or Relive’s 14‑day unused-app policy; cancellation alone doesn't guarantee refund |
| Google Play (Android) | Play Store → Profile → Payments & subscriptions → Subscriptions → select Relive Plus → cancel | Refunds only under platform rules or Relive’s 14‑day unused-app policy; cancellation alone doesn't guarantee refund |
| Web | Sign in at Relive website → account settings → cancel subscription | Refunds only if eligible under Relive’s 14‑day unused-app rule; otherwise not guaranteed |
After cancelling
Immediate next steps
Keep confirmation of cancellation and subscription end date for your records.
Check that access continues until the billing period ends and verify no further charges occur.
Helpful links
Address
Registered address (local)
60 Paya Lebar Road, #07‑54 Paya Lebar Square, Singapore 409051
This Singapore address is provided for reference and may correspond to a local entity not necessarily the app owner.
Notes about correspondence
Official billing and subscription support is usually handled via the platform (Apple/Google) or the Relive web account; physical mail may not be the fastest route for subscription issues.
Keep digital records and use in-app or platform complaint channels first for quicker resolution.