Cancellation Medify: Easy Method

What is Medify

Service overview

Medify is a subscription-based online platform offering test preparation resources, question banks, mock exams and related courses for medical entrance tests and professional development.

How Medify is delivered

Content is provided via the Medify website and mobile stores under a subscription model. Access typically continues for the duration of the active billing period.

How to cancel Medify

Cancel on the Medify website

To cancel a web subscription, sign in to your Medify account and go to account billing controls.

• My account → Billing → Manage your subscription → Cancel subscription.
• Cancel at least 24 hours before renewal to reduce risk of an unintended charge.
• See Medify terms for full wording: Medify Terms & Conditions.

Cancel via app stores

Medify does not provide step-by-step guidance for App Store or Google Play cancellations on its site.

• If you subscribed through Apple or Google, manage and cancel the subscription through your store account settings.
• For a general third-party guide, you can refer to an independent summary: Postclic: How to cancel Medify.

What happens when you cancel

Access after cancellation

When you cancel a subscription on the Medify website, access typically continues until the end of the current paid period.

Thereafter, your account will lose subscription access unless you re-subscribe.

Renewals and charges

Medify advises cancelling at least 24 hours prior to renewal to avoid unintended charges.

If you subscribed via a store (Apple/Google), the store's renewal timing and policies apply.

Will I get a refund?

Medify refund policy

Medify operates a strict no-refund policy: purchases including subscriptions, courses and certificates are generally final.

Exceptions may be made only at Medify’s sole discretion and are not guaranteed. See the official refund policy: Medify Refund Policy.

If a refund is approved

If Medify grants a refund, it is normally processed back to the original payment method within 7 - 10 business days.

Under its Terms, Medify may apply a processing fee for refunds: examples listed include a small fee for international purchases; check the Terms for current details: Medify Terms & Conditions.

Medify plans and pricing

Summary table

Notes on pricing

No official Singapore-dollar pricing was found on Medify’s site as of February 2026.

User-reported SGD figures are anecdotal and not confirmed by Medify; official site lists GBP/AUD/NZD prices: Medify Pricing.

Your consumer rights in Singapore

General protections

Singapore’s Consumer Protection (Fair Trading) Act requires sellers to comply with fair trading requirements, regardless of a stated no-refund policy.

If a service is misrepresented or unfair, remedies may be available under the law.

Digital content specifics

For digital services, there is generally no automatic statutory cooling-off period once access has begun, especially for fully delivered content.

Local guides summarise that UK/EU distance-selling rules do not apply in Singapore; see a local summary: Singapore refund guidance (Invent.sg) and terms commentary: Example terms discussion.

Customer experiences

Positive feedback

Many users praise Medify’s comprehensive question banks, realistic mock exams and performance analytics for UCAT preparation.

Students report the platform helped sharpen timing and test technique in several sections.

Negative feedback

Some users report cancellation difficulties, unintended continuing charges after a cancellation request, or slow or unsatisfactory customer support responses.

Other feedback describes certain question items as very challenging or ambiguous for tests such as UCAT and GAMSAT.

Documentation checklist

What to gather before you contact support

• Account email and username used for the Medify subscription.
• Order number, transaction date and payment method (card or store receipt).
• Screenshots of the subscription page, billing page, and any confirmation emails.

Proof for disputes

• Record of cancellation attempts (timestamps, screenshots, sent emails).
• App store purchase receipts if subscribed via Apple/Google Play.
• Bank or card statements showing the charge in question.

Common mistakes

Assuming cancellation is immediate

Example: A user cancels but expects immediate access loss; in reality access usually continues until the end of the paid period.

Always check the billing date and end-of-period confirmation.

Canceling in the wrong place

Example: Canceling on the website when the subscription was made via Apple/Google will not stop store-managed renewals.

If you subscribed through a store, cancel in your Apple ID or Google Play Subscriptions screen to stop renewals.

Comparative recap

Quick comparison table

Takeaway

Cancel where you originally subscribed and gather documentation if you expect any dispute.

For potential refunds, contact Medify but be aware approvals are exceptional.

After cancelling

Follow-up steps

• Save cancellation confirmation screenshots or emails.
• Monitor your bank/credit statements for any unexpected renewal charges.

Where to get help and more information

• Medify Terms & Conditions: https://medify.co/legal/terms-and-conditions
• Medify Refund Policy: https://www.medify.training/refund-policy
• General cancellation guide (third-party summary): Postclic: Cancel Medify
• Medify Pricing page: https://medify.co/pricing
• Singapore consumer refund guidance: Invent.sg refund guidance

Address

Registered office (Singapore)

MEDIFY PTE. LTD., 67, GENTLE DRIVE, SINGAPORE 309270.

Contact notes

No separate cancellation-specific postal address is publicly indicated; use account support channels and keep records of all communications.