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Cancel MEDIFY
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Medify service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Medify: Easy Method
What is Medify
Service overview
Medify is a subscription-based online platform offering test preparation resources, question banks, mock exams and related courses for medical entrance tests and professional development.
How Medify is delivered
Content is provided via the Medify website and mobile stores under a subscription model. Access typically continues for the duration of the active billing period.
How to cancel Medify
Cancel on the Medify website
To cancel a web subscription, sign in to your Medify account and go to account billing controls.
- My account → Billing → Manage your subscription → Cancel subscription.
- Cancel at least 24 hours before renewal to reduce risk of an unintended charge.
- See Medify terms for full wording: Medify Terms & Conditions.
Cancel via app stores
Medify does not provide step-by-step guidance for App Store or Google Play cancellations on its site.
- If you subscribed through Apple or Google, manage and cancel the subscription through your store account settings.
- For a general third-party guide, you can refer to an independent summary: Postclic: How to cancel Medify.
What happens when you cancel
Access after cancellation
When you cancel a subscription on the Medify website, access typically continues until the end of the current paid period.
Thereafter, your account will lose subscription access unless you re-subscribe.
Renewals and charges
Medify advises cancelling at least 24 hours prior to renewal to avoid unintended charges.
If you subscribed via a store (Apple/Google), the store's renewal timing and policies apply.
Will I get a refund?
Medify refund policy
Medify operates a strict no-refund policy: purchases including subscriptions, courses and certificates are generally final.
Exceptions may be made only at Medify’s sole discretion and are not guaranteed. See the official refund policy: Medify Refund Policy.
If a refund is approved
If Medify grants a refund, it is normally processed back to the original payment method within 7 - 10 business days.
Under its Terms, Medify may apply a processing fee for refunds: examples listed include a small fee for international purchases; check the Terms for current details: Medify Terms & Conditions.
Medify plans and pricing
Summary table
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly (user-reported) | ≈ S$50 - 65 per month | Monthly | Access to UCAT mock exams, question bank, interview prep, A-Levels (unified Medify subscription) |
Notes on pricing
No official Singapore-dollar pricing was found on Medify’s site as of February 2026.
User-reported SGD figures are anecdotal and not confirmed by Medify; official site lists GBP/AUD/NZD prices: Medify Pricing.
Your consumer rights in Singapore
General protections
Singapore’s Consumer Protection (Fair Trading) Act requires sellers to comply with fair trading requirements, regardless of a stated no-refund policy.
If a service is misrepresented or unfair, remedies may be available under the law.
Digital content specifics
For digital services, there is generally no automatic statutory cooling-off period once access has begun, especially for fully delivered content.
Local guides summarise that UK/EU distance-selling rules do not apply in Singapore; see a local summary: Singapore refund guidance (Invent.sg) and terms commentary: Example terms discussion.
Customer experiences
Positive feedback
Many users praise Medify’s comprehensive question banks, realistic mock exams and performance analytics for UCAT preparation.
Students report the platform helped sharpen timing and test technique in several sections.
Negative feedback
Some users report cancellation difficulties, unintended continuing charges after a cancellation request, or slow or unsatisfactory customer support responses.
Other feedback describes certain question items as very challenging or ambiguous for tests such as UCAT and GAMSAT.
Documentation checklist
What to gather before you contact support
- Account email and username used for the Medify subscription.
- Order number, transaction date and payment method (card or store receipt).
- Screenshots of the subscription page, billing page, and any confirmation emails.
Proof for disputes
- Record of cancellation attempts (timestamps, screenshots, sent emails).
- App store purchase receipts if subscribed via Apple/Google Play.
- Bank or card statements showing the charge in question.
Common mistakes
Assuming cancellation is immediate
Example: A user cancels but expects immediate access loss; in reality access usually continues until the end of the paid period.
Always check the billing date and end-of-period confirmation.
Canceling in the wrong place
Example: Canceling on the website when the subscription was made via Apple/Google will not stop store-managed renewals.
If you subscribed through a store, cancel in your Apple ID or Google Play Subscriptions screen to stop renewals.
Comparative recap
Quick comparison table
| Item | Medify website | App Store / Google Play |
|---|---|---|
| How to cancel | Account → Billing → Manage your subscription → Cancel | Cancel via your Apple or Google subscription settings |
| Access after cancel | Access continues until end of current paid period | Store rules apply; typically access remains until period end |
| Refunds | No refunds generally; exceptions at Medify’s discretion | Refunds handled per store policy (Apple/Google) |
Takeaway
Cancel where you originally subscribed and gather documentation if you expect any dispute.
For potential refunds, contact Medify but be aware approvals are exceptional.
After cancelling
Follow-up steps
- Save cancellation confirmation screenshots or emails.
- Monitor your bank/credit statements for any unexpected renewal charges.
Where to get help and more information
- Medify Terms & Conditions: https://medify.co/legal/terms-and-conditions
- Medify Refund Policy: https://www.medify.training/refund-policy
- General cancellation guide (third-party summary): Postclic: Cancel Medify
- Medify Pricing page: https://medify.co/pricing
- Singapore consumer refund guidance: Invent.sg refund guidance
Address
Registered office (Singapore)
MEDIFY PTE. LTD., 67, GENTLE DRIVE, SINGAPORE 309270.
Contact notes
No separate cancellation-specific postal address is publicly indicated; use account support channels and keep records of all communications.