Cancellation Nutrisense: Easy Method

What is Nutrisense

Service overview

Nutrisense provides continuous glucose monitoring (CGM) combined with app access and personalised dietitian coaching to help optimise nutrition and metabolic health.

The service is subscription-based and typically includes sensors, app features, and access to nutritionists depending on the plan selected.

Who uses it

Customers range from people tracking metabolic health to those seeking personalised food-response insights and coaching support.

Plans include single-month and multi-month commitments as well as an App‑Only option for users who bring their own sensors.

How to cancel Nutrisense

Cancel on iOS (App Store)

• Open Settings on your iPhone and tap your name → Subscriptions.
• Find the Nutrisense subscription and choose Cancel Subscription to stop future renewals.
• Refunds for App Store purchases, if any, are handled by Apple (see the App Store listing: Nutrisense on App Store (SG)).

Cancel on Android (Google Play)

• Open the Google Play Store → Menu → Subscriptions, select Nutrisense, and cancel the subscription.
• Google handles any refund requests for purchases made via Google Play.

Cancel via Web (direct with Nutrisense)

• Sign in to your Nutrisense account and check the account or billing portal for a cancellation option.
• Alternatively contact Nutrisense support to request cancellation; follow up in writing and keep confirmations.
• Reference: Nutrisense product and plan pages and the FAQ for account-specific guidance: Nutrisense plans, Nutrisense FAQ.

What happens when you cancel

Access after cancellation

Your access to app features and coaching typically continues until the end of the current billing period you have paid for.

After the paid period ends, app access and coached services will generally stop unless you re-subscribe.

Billing and account data

For platform purchases (Apple/Google), billing and refund handling are managed by the platform.

When cancelling directly, users report instances of continued billing unless cancellation was confirmed in writing - keep records of all correspondence.

Will I get a refund?

General refund policy

• Nutrisense does not generally issue refunds once monthly charges have been processed; subscriptions are typically non-refundable.
• Claims of missed sensor deliveries or billing after cancellation have frequently not resulted in refunds according to user reports.

Platform purchases and exceptions

• Purchases through Apple or Google follow those platforms’ refund policies; contact Apple or Google for platform refunds.
• If services or products were not delivered, you can try disputing the charge with your bank or card issuer, but outcomes vary.

Nutrisense plans and pricing

Overview of plan types

Below are Nutrisense plan names, USD pricing and included features as listed by the provider.

No Singapore‑specific SGD pricing is publicly listed; platforms may auto-convert to SGD at purchase.

Your consumer rights in Singapore

Cooling‑off and statutory rights

There is no documented 14‑day cooling‑off right specifically for Nutrisense in Singapore according to available information.

Nutrisense does not publicly offer a 14‑day right to cancel and refunds are generally not provided once charges are processed.

Options if services are not delivered

• Rely on platform refund policies for Apple or Google purchases when applicable.
• If products or services were not delivered, you may dispute the charge with your bank or card issuer as a last resort.

Customer experiences

Positive feedback

Many users praise the nutritionists as knowledgeable, personable and supportive, highlighting clear insights and accountability in reviews.

Trustpilot shows a generally high score (around 4.4 - 4.5 out of 5 from roughly 770 - 790 reviews), with specific praise for dietitian support and CGM insights: Nutrisense on Trustpilot.

Common complaints

Frequent negative reports include difficulty cancelling, continued billing after cancellation, and slow or unhelpful customer support.

Other issues raised by users include sensor delivery problems, lack of compensation for missed days, and app usability regressions after updates.

Documentation checklist

What to gather before cancelling

• Account email and full name used for the Nutrisense account.
• Order or subscription ID, payment receipts, and relevant dates.
• Copies/screenshots of the subscription page, billing statements, and any failed deliveries.

How to send cancellation requests and proof

• Send cancellation requests via the account portal where possible and follow up by email to support.
• Keep all confirmations in writing and save response timestamps; written confirmation is useful if billing continues.

Common mistakes

Assuming cancellation processed instantly

Many users assume tapping “cancel” is enough and do not keep confirmation. That can lead to unexpected continued billing.

Always check for an email confirmation or a status change in the account portal after cancelling.

Not documenting delivery or billing problems

Failing to save receipts, delivery tracking, and correspondence reduces your options for disputes or chargebacks.

If sensors fail to arrive or you are billed after cancelling, detailed records improve your chance of resolution.

Comparative recap

Quick platform comparison

After cancelling

What to check immediately

• Confirm you received written cancellation confirmation and a final billing date.
• Monitor your payment method for any unexpected charges over the next billing cycle.

Helpful links and where to get more info

Nutrisense plans and details: https://www.nutrisense.io/products/cgm-plans

Nutrisense FAQ and support: https://www.nutrisense.io/faq

App Store listing (Singapore): Nutrisense on App Store (SG)

Independent reviews and user reports: Trustpilot, cancellation guide reference: Postclic cancel guide

Address

Company address

Nutrisense correspondence address (where cancellations or letters are often directed):

5 Mason Avenue, Whitley Bay, Tyne & Wear, NE26 1AQ, United Kingdom

Notes on correspondence

If you write, include full account details and copies of invoices. Keep proof of postage or delivery for mailed correspondence.

Be aware Nutrisense entities and registered offices may vary by jurisdiction; include the account‑specific details when contacting support.