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Cancel VEGAMOUR
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Vegamour service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Vegamour: Easy Method
What is Vegamour
Overview
Vegamour is a U.S.-based company that sells plant-based hair, lash, and brow care products. The brand operates both one-time sales and a subscription model for repeat deliveries.
How the service is offered
Products may be purchased from Vegamour’s website or through third-party importers and local retailers in Singapore. Subscriptions are managed online or through app stores depending on the purchase channel.
How to cancel Vegamour
Cancel a web subscription (Vegamour account)
- Log into your Account Portal on Vegamour.
- Go to My Subscriptions → Manage Subscription → Cancel Subscription.
- See Vegamour’s FAQ for account and subscription details: Vegamour FAQ.
Cancel app-based or other orders
- App-store subscriptions (Apple App Store or Google Play) must be cancelled in your Apple or Google account settings; Vegamour cannot cancel those for you. See general guidance: App subscription notes.
- If an order has already been processed (even if not shipped) it cannot be cancelled through Vegamour: Order processing note.
- Singapore customers can also try calling the local toll-free line: 800‑492‑2499 for cancellation inquiries during support hours.
What happens when you cancel
Shipments and access
Cancellation stops future recurring shipments and billing for the subscription after the current billed cycle ends.
If an item is already processed by Vegamour prior to cancellation, the shipment will still go out and cannot be stopped.
Account and data
Your account remains accessible for order history and settings unless you request account deletion separately.
Keep screenshots or confirmation emails showing cancellation; they are useful if renewal charges appear later.
Will I get a refund?
Standard refund policy
Vegamour offers full refunds for returns initiated within 30 days of purchase if items are in new or gently used condition.
See the official returns page for specifics: Returns & Exchanges.
Exceptions, fees and longer windows
- Returns after 30 days and up to 90 days are eligible only for store credit or exchange, not cash refunds.
- Returns incur a handling fee of US$6.95 per order; original shipping fees are non-refundable.
- Vegamour explicitly does not provide a 14-day automatic cooling-off refund for international customers.
Vegamour plans and pricing
Pricing table
| Plan | Price | = period | Features |
|---|---|---|---|
| GRO Hair Serum (single 30 mL bottle) | S$67.69 | One-time purchase | Plant-based hair serum; local Singapore retailer; price includes tax and limited-time sale (listing date ~September 20, 2025) |
| GRO Hair Serum (3-month supply via Ubuy import) | S$149 | One-time purchase | Imported from US store; 3-month supply recommendation; excludes shipping/customs |
| GRO Lash Serum (3 mL) | S$124 | One-time purchase | Imported from US store; eyelash enhancer; excludes shipping/customs |
| GRO Revitalizing Shampoo & Conditioner (15 mL minis) | S$18 | One-time purchase | Mini set (shampoo + conditioner), sample/travel size, local Singapore site |
Local vs imported
Prices listed above reflect a mix of local Singapore listings and imported offers sourced from local e-commerce sites.
Imported purchases may add shipping, customs, or taxes not shown in the table.
Your consumer rights in Singapore
Cooling-off and cross-border purchases
Vegamour is U.S.-based. Singapore law does not automatically give a 14-day cooling-off right for cross-border online purchases unless the seller provides it.
Because Vegamour’s stated policy does not include a 14-day automatic refund, Singapore customers should rely on the company’s stated returns policy and receipts.
Defective goods and dispute options
- If products are defective or not as described, Singapore’s Consumer Protection (Fair Trading) Act may apply, but cross-border enforcement can be more complex.
- Keep all purchase documentation, return authorizations, and correspondence to support any complaint or dispute.
Customer experiences
Positive reports
Some customers report visible hair regrowth, easier application, and responsive customer support in individual reviews.
Positive anecdotes include reported gains at temples and recovery from stress-related hair loss in community posts.
Negative reports
- Common complaints include unexpected automatic renewals, difficulty cancelling, and return shipping costs.
- Some users report no benefit, increased shedding, greasy formula, or poor perceived value.
Documentation checklist
Essential documents
- Order confirmation and invoice showing date, items, and price.
- Account cancellation confirmation (screenshot or email).
- Return authorization number and tracking information for returned items.
Optional but helpful items
- Photos of product condition or defects.
- Copies of correspondence with Vegamour support and payment statements showing charges.
Common mistakes
Timing and order processing
Trying to cancel after an order is already processed is a frequent error; processed orders cannot be stopped and will ship.
Always cancel before the next billing date and verify cancellation confirmation immediately.
Wrong cancellation route
Users sometimes attempt to cancel app-store subscriptions via the Vegamour website; app subscriptions must be cancelled in Apple/Google account settings.
Also, not keeping a cancellation confirmation or return tracking can make disputes harder to resolve.
Comparative recap
How to read this table
The table below compares purchase routes by cancellation ease, refund likelihood, and key notes for Singapore customers.
Use it to pick the channel that best fits your risk tolerance and need for refunds or local support.
| Purchase type | Cancellation ease | Refund availability | Notes |
|---|---|---|---|
| Web subscription (Vegamour account) | Easy if cancelled via Account Portal before processing | Standard refunds per returns policy (see returns page) | Cancel online: My Subscriptions → Manage Subscription → Cancel Subscription |
| App-store subscription (Apple / Google) | Cancel via Apple/Google account settings | Refunds handled per app-store policies, not Vegamour’s web returns | Vegamour cannot directly cancel app-store subscriptions for you |
| One-time local purchase (Singapore retailer) | Follow retailer’s return policy | Depends on retailer; local sellers may offer different terms | May be easier to resolve locally than importing directly from the US |
| Imported one-time order | Cancel before processing; otherwise shipment proceeds | Subject to Vegamour’s returns policy; shipping/customs often non-refundable | Imported orders may incur additional shipping and customs fees |
Quick takeaways
Cancel web subscriptions via your Vegamour account; cancel app subscriptions through app-store settings.
Refunds are governed by Vegamour’s returns policy; Singapore consumers should document everything for disputes.
After cancelling
Confirm cancellation
- Save the cancellation confirmation email or screenshot of the Account Portal showing cancel status.
- Monitor your bank or card statement for any unexpected renewals.
If you still get charged
- Contact Vegamour support and provide your cancellation evidence and order details.
- Useful links: Vegamour FAQ: https://vegamour.com/a/faq and Returns & Exchanges: https://vegamour.com/pages/returns-exchanges.
- If the charge persists after contacting support, consider contacting your card issuer to dispute the charge.
Address
Singapore contact
For cancellation inquiries in Singapore you can try the toll-free number: 800‑492‑2499 during support hours.
Company origin
Vegamour is a U.S.-based company; international purchases are treated as cross-border transactions under Vegamour’s stated policies.