Cancellation Audiio: Easy Method

What is Audiio

Service overview

Audiio is a subscription-based music and sound effects library built for creators. It offers high-quality, royalty-free tracks and SFX with licensing for social, commercial and client projects.

Who uses it

Typical users include YouTubers, podcasters, video editors and small production teams who need unlimited downloads and a simple licensing model.

How to cancel Audiio

Cancel via App Store (iOS)

• Use your Apple device.
• Open Apple Account settings → Manage App Subscriptions → turn off auto‑renew for Audiio.
• Audiio cannot cancel App Store subscriptions on your behalf; use Apple's subscription interface.

Cancel via Google Play (Android)

• Open the Google Play app or visit play.google.com on a browser.
• Go to Subscriptions → find Audiio → select Cancel subscription.
• Audiio cannot cancel Google Play subscriptions for you; cancellation must be done through Google Play.

Cancel via Web (audiio.com)

• There is no self-service "cancel" button on the Audiio website.
• Email Audiio support at [email protected] or [email protected] to request cancellation.
• Audiio processes web cancellations manually after you submit a support request.

What happens when you cancel

Access after cancellation

In most cases, cancelling stops future renewals but does not immediately remove access until the end of your paid billing period.

Account and data

Your account information and download history may remain in Audiio's records per their internal policies.

Platform limitations

• App Store and Google Play subscriptions must be cancelled via the respective platforms; Audiio cannot force-cancel those.
• Keep proof of cancellation (screenshots or confirmation emails) in case you need to dispute a charge.

Will I get a refund?

Web purchases (site)

Audiio states a 14‑day refund window for unused content when the purchase was made on the website.

If you purchased a lifetime membership or subscription on the website and have not downloaded any content, you may request a full refund within 14 days by emailing [email protected].

App Store and Google Play purchases

• If you bought via Apple or Google, refund requests must go through Apple or Google respectively.
• Audiio cannot issue refunds for purchases made through those platforms; use the platform refund/dispute process instead.

Important exceptions

• Some users report refunds being denied if Audiio shows content access or downloads.
• Keep clear evidence (purchase date, no-download statement) when requesting a refund to support your case.

Audiio plans and pricing

Pricing summary

The table below lists typical plans and approximate Singapore dollar prices converted from USD.

Notes on prices

• Prices may be promotional and can change over time.
• Taxes or App Store surcharges may apply; conversions approximate (1 USD ≈ 1.43 SGD as of early 2026).

Your consumer rights in Singapore

Cooling-off and refunds

Singapore consumer protections and digital content regulations may provide a reasonable cooling‑off period, often interpreted as 14 days for unused digital content.

If digital content is defective or not delivered, you may have a right to a remedy such as a refund.

Dispute routes

• If Audiio refuses a valid refund, you may pursue a claim via the Consumers Association of Singapore (CASE).
• You can also lodge a dispute with your payment provider (bank or credit card issuer) to challenge an unwanted charge.

Platform purchases

For purchases through Apple or Google, you have separate recourse under their refund and dispute mechanisms.

Document all communications and keep receipts to support any claim you bring in Singapore.

Customer experiences

Positive feedback

• Users praise Audiio’s extensive, high‑quality music library and the one‑time lifetime license model. See reviews on Trustpilot: Trustpilot - Audiio.
• Multiple reviews highlight responsive customer service from Audiio in some cases.

Negative feedback

• Common complaints include lack of self‑service cancellation on the website and unexpected auto‑renewals after introductory pricing. See a user report: Postclic - cancel Audiio.
• Reports exist of denied refunds even within the 14‑day window if Audiio says content was accessed or downloaded.
• Other issues cited are surprise renewals, slow email support, and disputes over licensing scope or content inclusions. See aggregated reviews: Trustindex - Audiio reviews.

Documentation checklist

What to prepare before contacting support

• Order or invoice number and purchase date.
• Payment method and last four digits of the card used.
• Account email and username associated with Audiio.

Additional evidence to support refunds/disputes

• Screenshot of subscription status or cancellation confirmation.
• Proof of no downloads (if claiming refund under the unused-content rule).
• All email correspondence with Audiio support saved as records.

Common mistakes

Relying on Audiio to cancel platform subscriptions

Many users assume Audiio can cancel App Store or Google Play subscriptions for them.

In reality, platform purchases must be cancelled through Apple or Google; Audiio cannot directly stop those renewals.

Missing proof for refund claims

Requesting a refund without order details or evidence of no downloads reduces the chance of success.

Always collect purchase receipts, timestamps and screenshots before emailing support or filing a dispute.

Comparative recap

Quick comparison of cancellation routes

The table below compares the three main purchase routes and their cancellation/refund paths for quick reference.

Key takeaway

Cancel where you bought the subscription and keep documentation to support any refund requests.

After cancelling

What to do immediately

• Keep confirmation screenshots and any email replies from Audiio.
• Monitor your payment method for further charges for at least one billing cycle.

If you need further action

• If a refund is refused despite meeting Audiio's stated conditions, consider contacting your bank or card issuer to file a dispute.
• For mediation or consumer advice in Singapore, you can consult the Consumers Association of Singapore (CASE) and provide your documentation.

Where to read user reports

• Customer reviews and reports about Audiio are available on Trustpilot: Trustpilot - Audiio.
• Cancellation walkthroughs and user experiences are discussed on Postclic: Postclic - cancel Audiio.
• Additional reviews and overviews are available on Trustindex and OneHourProfessor: Trustindex - Audiio reviews, OneHourProfessor - Audiio review.

Address

Registered support address

Audiio’s listed U.S. office (Abiya Music Group LLC) is the only publicly listed physical address found in available sources.

Mailing address

Abiya Music Group LLC, 818 18th Ave S, Suite 1000, Nashville, Tennessee 37203, United States