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Cancel AUDIIO
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Audiio service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Audiio: Easy Method
What is Audiio
Service overview
Audiio is a subscription-based music and sound effects library built for creators. It offers high-quality, royalty-free tracks and SFX with licensing for social, commercial and client projects.
Who uses it
Typical users include YouTubers, podcasters, video editors and small production teams who need unlimited downloads and a simple licensing model.
How to cancel Audiio
Cancel via App Store (iOS)
- Use your Apple device.
- Open Apple Account settings → Manage App Subscriptions → turn off auto‑renew for Audiio.
- Audiio cannot cancel App Store subscriptions on your behalf; use Apple's subscription interface.
Cancel via Google Play (Android)
- Open the Google Play app or visit play.google.com on a browser.
- Go to Subscriptions → find Audiio → select Cancel subscription.
- Audiio cannot cancel Google Play subscriptions for you; cancellation must be done through Google Play.
Cancel via Web (audiio.com)
- There is no self-service "cancel" button on the Audiio website.
- Email Audiio support at enterprise@audiio.com or hello@audiio.com to request cancellation.
- Audiio processes web cancellations manually after you submit a support request.
What happens when you cancel
Access after cancellation
In most cases, cancelling stops future renewals but does not immediately remove access until the end of your paid billing period.
Account and data
Your account information and download history may remain in Audiio's records per their internal policies.
Platform limitations
- App Store and Google Play subscriptions must be cancelled via the respective platforms; Audiio cannot force-cancel those.
- Keep proof of cancellation (screenshots or confirmation emails) in case you need to dispute a charge.
Will I get a refund?
Web purchases (site)
Audiio states a 14‑day refund window for unused content when the purchase was made on the website.
If you purchased a lifetime membership or subscription on the website and have not downloaded any content, you may request a full refund within 14 days by emailing enterprise@audiio.com.
App Store and Google Play purchases
- If you bought via Apple or Google, refund requests must go through Apple or Google respectively.
- Audiio cannot issue refunds for purchases made through those platforms; use the platform refund/dispute process instead.
Important exceptions
- Some users report refunds being denied if Audiio shows content access or downloads.
- Keep clear evidence (purchase date, no-download statement) when requesting a refund to support your case.
Audiio plans and pricing
Pricing summary
The table below lists typical plans and approximate Singapore dollar prices converted from USD.
Notes on prices
- Prices may be promotional and can change over time.
- Taxes or App Store surcharges may apply; conversions approximate (1 USD ≈ 1.43 SGD as of early 2026).
| Plan | Price | Period | Features |
|---|---|---|---|
| Creator Plan (Monthly) | S$21.50/month (approx.) | monthly | Personal social media & podcast use; YouTube monetization (single channel); access to music library |
| Pro Plan (Annual) | S$286/year (approx.) | annual | Full music & SFX library; personal+client usage; broadcast TV rights; unlimited downloads |
| Lifetime Music Membership | S$716 one-time (approx.) | One-time | Permanent access to music library; unlimited downloads; personal & client project rights |
| Lifetime SFX Membership | S$286 one-time (approx.) | One-time | Permanent access to sound effects library; unlimited downloads; YouTube monetization rights |
Your consumer rights in Singapore
Cooling-off and refunds
Singapore consumer protections and digital content regulations may provide a reasonable cooling‑off period, often interpreted as 14 days for unused digital content.
If digital content is defective or not delivered, you may have a right to a remedy such as a refund.
Dispute routes
- If Audiio refuses a valid refund, you may pursue a claim via the Consumers Association of Singapore (CASE).
- You can also lodge a dispute with your payment provider (bank or credit card issuer) to challenge an unwanted charge.
Platform purchases
For purchases through Apple or Google, you have separate recourse under their refund and dispute mechanisms.
Document all communications and keep receipts to support any claim you bring in Singapore.
Customer experiences
Positive feedback
- Users praise Audiio’s extensive, high‑quality music library and the one‑time lifetime license model. See reviews on Trustpilot: Trustpilot - Audiio.
- Multiple reviews highlight responsive customer service from Audiio in some cases.
Negative feedback
- Common complaints include lack of self‑service cancellation on the website and unexpected auto‑renewals after introductory pricing. See a user report: Postclic - cancel Audiio.
- Reports exist of denied refunds even within the 14‑day window if Audiio says content was accessed or downloaded.
- Other issues cited are surprise renewals, slow email support, and disputes over licensing scope or content inclusions. See aggregated reviews: Trustindex - Audiio reviews.
Documentation checklist
What to prepare before contacting support
- Order or invoice number and purchase date.
- Payment method and last four digits of the card used.
- Account email and username associated with Audiio.
Additional evidence to support refunds/disputes
- Screenshot of subscription status or cancellation confirmation.
- Proof of no downloads (if claiming refund under the unused-content rule).
- All email correspondence with Audiio support saved as records.
Common mistakes
Relying on Audiio to cancel platform subscriptions
Many users assume Audiio can cancel App Store or Google Play subscriptions for them.
In reality, platform purchases must be cancelled through Apple or Google; Audiio cannot directly stop those renewals.
Missing proof for refund claims
Requesting a refund without order details or evidence of no downloads reduces the chance of success.
Always collect purchase receipts, timestamps and screenshots before emailing support or filing a dispute.
Comparative recap
Quick comparison of cancellation routes
The table below compares the three main purchase routes and their cancellation/refund paths for quick reference.
Key takeaway
Cancel where you bought the subscription and keep documentation to support any refund requests.
| Platform | How to cancel | Refund route | Notes |
|---|---|---|---|
| App Store (iOS) | Apple Account settings → Manage App Subscriptions → turn off auto‑renew | Request refund via Apple | Audiio cannot cancel App Store subscriptions for you. |
| Google Play (Android) | Google Play app or play.google.com → Subscriptions → cancel | Request refund via Google Play | Audiio cannot cancel Google Play subscriptions for you. |
| Web (audiio.com) | Email enterprise@audiio.com or hello@audiio.com to request cancellation | Email Audiio for web refunds; 14‑day unused content policy may apply | No self‑service cancel button on the website; Audiio handles these requests manually. |
After cancelling
What to do immediately
- Keep confirmation screenshots and any email replies from Audiio.
- Monitor your payment method for further charges for at least one billing cycle.
If you need further action
- If a refund is refused despite meeting Audiio's stated conditions, consider contacting your bank or card issuer to file a dispute.
- For mediation or consumer advice in Singapore, you can consult the Consumers Association of Singapore (CASE) and provide your documentation.
Where to read user reports
- Customer reviews and reports about Audiio are available on Trustpilot: Trustpilot - Audiio.
- Cancellation walkthroughs and user experiences are discussed on Postclic: Postclic - cancel Audiio.
- Additional reviews and overviews are available on Trustindex and OneHourProfessor: Trustindex - Audiio reviews, OneHourProfessor - Audiio review.
Address
Registered support address
Audiio’s listed U.S. office (Abiya Music Group LLC) is the only publicly listed physical address found in available sources.
Mailing address
Abiya Music Group LLC, 818 18th Ave S, Suite 1000, Nashville, Tennessee 37203, United States