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Cancellation Distrokid: Easy Method
What is Distrokid
Service overview
DistroKid is a subscription-based music distribution service that lets artists upload tracks to major streaming stores and services.
It offers tiered annual plans with unlimited uploads and optional extras such as content ID and store maximizers.
How it is typically used
Musicians use DistroKid to publish music to platforms like Spotify and Apple Music and to collect royalties through distribution partners.
Subscriptions can be purchased directly on the web or as in-app purchases via the App Store or Google Play.
How to cancel Distrokid
Cancel via the web (DistroKid account)
- Log in to your DistroKid account.
- Click your profile, then select Account → Manage → Cancel membership.
- This stops auto-renewal; your music remains live until the end of your paid term.
Cancel via mobile platforms
- If you subscribed through the Apple App Store, cancel from your Apple ID Subscriptions section; Apple handles billing and refunds.
- If you subscribed through Google Play, cancel from your Google Play account's subscription settings; Google handles billing and refunds.
What happens when you cancel
Access and availability
When you cancel via the web, auto-renewal is stopped but your releases stay live until the paid period ends.
If you cancel an in-app subscription, the platform’s subscription period usually runs until the end of the paid term.
Data and account status
Cancelling prevents future charges but does not necessarily delete your account or remove historical data immediately.
Optional add-ons or legacy settings may remain active depending on their individual terms and purchase channel.
Will I get a refund?
Web purchases and upgrade refunds
- Refunds for web purchases are not guaranteed and are handled at DistroKid’s discretion.
- Upgrade refunds: within the first 14 days of signup and within the first year, upgrade refunds may include a full refund of the previous plan; afterward refunds may be prorated.
App Store / Google Play purchases
- If you bought the subscription via Apple or Google, refunds and subscription billing are handled by Apple or Google, not DistroKid.
- Use the respective platform’s refund request process for in-app purchases.
Distrokid plans and pricing
Pricing table overview
The table below shows in-app annual plans and pricing as displayed on the Singapore App Store (February 2026).
Additional optional features may be priced separately and are not included below.
| Plan | Price | Period | Features |
|---|---|---|---|
| Musician | S$34.98 | annual | Single artist plan, unlimited uploads, access via mobile app |
| Musician Plus | S$59.98 | annual | Two artists, customizable release date/label name/pricing, daily stats, synced lyrics |
| Ultimate - 5 artists | S$129.98 | annual | Up to 5 artists, all Musician Plus features, advanced management tools |
| Ultimate - 10 artists | S$229.98 | annual | Up to 10 artists, same features as Ultimate - 5 |
| Ultimate - 20 artists | S$399.98 | annual | Up to 20 artists, same features as Ultimate - 5 |
Your consumer rights in Singapore
Cooling-off and refund rights
DistroKid’s policy does not provide a statutory 14-day cooling-off right comparable to EU rules; refund windows are policy-based, not an automatic legal right.
Platform purchases (App Store/Google Play) are governed by Apple or Google’s refund and consumer protection rules, not DistroKid’s web policy.
Practical steps to preserve rights
- Keep receipts, bank statements and screenshots of purchase and cancellation confirmations.
- Note the purchase channel (web vs App Store vs Google Play) when disputing charges or requesting refunds.
- If the charge came from an app store, raise the complaint with Apple or Google first, as they control in-app billing.
Customer experiences
Positive feedback
Many users praise DistroKid for fast uploads, tiered plans, and truly unlimited uploads for songs and releases.
Third‑party review aggregates have shown generally favourable ratings from users noting speed and ease of distribution.
Negative feedback
Common complaints include slow or limited customer support, difficulty resolving payout issues, and delayed ticket responses.
Some users report bugs with cancellation, unexpected auto-renew charges after attempting to cancel, and problems withdrawing royalties.
Documentation checklist
Essential items to save
- Purchase receipt or in-app purchase confirmation.
- Screenshot or confirmation of cancellation and the date/time it was done.
- Bank or card statement entries showing the charge and any unexpected renewals.
- Copies of support tickets, replies, and case numbers if you contact DistroKid.
Why these documents matter
Having these items speeds up disputes with payment platforms or card issuers and helps when contacting DistroKid support.
They are also useful evidence if you escalate a billing dispute with Apple, Google, or your bank.
Common mistakes
Canceling the wrong way
Example: Trying to cancel via the web when the subscription was purchased through the App Store will not stop App Store auto-renewals.
Always check which channel processed the payment before cancelling.
Assuming automatic refunds
Example: Expecting an automatic refund after cancelling immediately; DistroKid’s web refunds are discretionary and platform refunds are handled by Apple/Google.
Keep realistic expectations and follow the documented refund process for the channel used to purchase.
Comparative recap
Quick comparison table
The table below summarises cancellation, refund handling, and effects for the main purchase channels.
Use this as a checklist to determine where to cancel and who to contact for refunds.
| Purchase channel | How to cancel | Refund handled by | Effect on music | Period |
|---|---|---|---|---|
| Web (DistroKid account) | Account → Manage → Cancel membership | DistroKid (discretionary; upgrade windows apply) | Music stays live until end of paid term | annual |
| Apple App Store (in-app) | Cancel via Apple ID Subscriptions | Apple handles refunds and billing | Subscription runs until end of App Store period | annual |
| Google Play (in-app) | Cancel via Google Play Subscriptions | Google handles refunds and billing | Subscription runs until end of Play period | annual |
After cancelling
Steps to monitor after cancellation
Check your bank or card statements for any unexpected renewals in the 1 - 2 billing cycles after cancellation.
Retain all cancellation confirmation emails/screenshots in case you need to dispute charges.
Helpful link
For the App Store version of the DistroKid app, see: DistroKid on the Singapore App Store.
Address
Corporate address
DistroKid LLC
34 3rd Ave #183, New York, NY 10003, United States
Contact notes
DistroKid support is primarily handled through their Help Center and support tickets; no Singapore office is publicly listed.
For App Store purchases, Apple Support is the appropriate contact for billing disputes related to in-app subscriptions.
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Written by Brian Cheong
Postclic editor · 7 years experience
Editor at Postclic for 7 years, I turn complex registered electronic mail procedures into clear, actionable English.
FAQ
To cancel your Distrokid subscription via the web, log in to your account, click on your profile, select Account, then Manage, and finally Cancel membership. Remember to keep proof of your cancellation request.
Yes, if you cancel your Distrokid subscription, your music will remain live until the end of your paid term. Make sure to verify your cancellation details in your account.
Refunds for web purchases are at Distrokid's discretion. If you believe you qualify, contact Distrokid support directly or check your account for refund policies.
If you cancel your Distrokid subscription purchased via the Apple App Store, the subscription will continue until the end of the paid period, and Apple handles all billing and refunds. Keep proof of your cancellation.
Yes, you can cancel your Distrokid subscription in writing, either through email or registered postal mail. Be sure to check your contract for the official cancellation channels.