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Cancel GUITARTUNA
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Guitartuna service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Guitartuna: Easy Method
What is Guitartuna
Overview
GuitarTuna is a music app designed for musicians, offering a tuner, chord libraries, and learning tools to improve playing skills.
The app has a free tier and paid subscription options that unlock additional song libraries and Play features.
Main features
Core features include an accurate tuner, metronome, chord and scale libraries, and practice tools such as Smart Scroll and Play mode.
Some advanced features and song libraries are behind subscription paywalls or trials.
How to cancel Guitartuna
Cancel on iPhone/iPad (App Store)
- Open Settings on your iPhone or iPad.
- Tap your name → Subscriptions → GuitarTuna → Cancel Subscription.
- Note: Uninstalling the app does not cancel the subscription; you must cancel in Settings.
Cancel on Android (Google Play)
- Open the Google Play Store app and tap Menu → Subscriptions.
- Select GuitarTuna → Cancel Subscription and follow prompts.
- Note: Uninstalling the app will not stop auto-renewal; cancel in Google Play.
Cancel via Web (Direct purchase)
- Log into your GuitarTuna/Yousician account on their website.
- Go to Membership or Billing and select Cancel Subscription.
- Follow on-screen steps and confirm cancellation; keep screenshots for records.
What happens when you cancel
Access after cancellation
After cancelling, you typically retain access to paid features until the end of the current billing period.
Access ends at the subscription expiry date; you will then revert to the free tier's features.
Auto-renewal and billing
Cancelling stops future automatic renewals but does not usually issue a refund for the current period.
Ensure the cancellation confirmation is saved to prove future billing should stop.
Data and account
Your account and any saved settings usually remain available after subscription expiry unless you delete the account.
If you want data removed, contact support explicitly and ask about account deletion policies.
Will I get a refund?
App Store purchases
Apple handles refunds for App Store purchases. GuitarTuna cannot process these refunds directly.
- Request a refund through Apple's "Report a Problem" system.
Google Play purchases
Google Play manages refund requests for purchases made there; refunds are discretionary and time-limited.
- Request a refund via the Google Play refund mechanism and provide your reason promptly.
Web (direct) purchases
Web purchases do not have an automatic 14-day cooling-off right under Singapore law for downloadable digital content.
- Refunds for web purchases may be granted at GuitarTuna/Yousician's discretion; contact support with proof of purchase.
Guitartuna plans and pricing
Estimated plan list
The following are estimated Singapore Dollar conversions based on typical USD regional pricing.
Check your App Store or Google Play listing for exact SGD prices and local promotions.
Notes on prices
Prices shown are approximate and may vary by platform, promotions, tax, and exchange rates.
Always verify the final price during checkout on your device's store.
| Plan | Price | (Period) | Features |
|---|---|---|---|
| Play Monthly (estimated) | S$11.00 approx. | Monthly | Access to song library and Play features |
| Play Yearly (estimated) | S$53 - 189 approx. | Annual | Full Play tier features with annual billing (often includes trial) |
Your consumer rights in Singapore
Cooling-off period
Singapore law does not automatically provide a 14-day cooling-off period for downloadable digital subscriptions bought online.
Cooling-off rights typically apply to physical goods or certain off-premises services, not to apps or downloads.
How to support a refund request
You can still request refunds, but outcomes depend on the platform (Apple/Google) or vendor discretion for web purchases.
- Keep receipts, order IDs, and cancellation screenshots to support your claim.
- If a platform denies a refund, escalate to the vendor with the platform decision and evidence.
Customer experiences
Reported issues
Some users report being charged unexpectedly after reinstalling or encountering paywalls blocking core features.
Reported complaints include statements like: "Scam and waste of time… can't even tune without a $7.99 charge."
Positive feedback
Many users find the core tuner and basic practice tools useful in the free tier for everyday tuning and learning.
Positive reviews often highlight accuracy and usefulness for beginners, though these are not detailed in the verified data set.
Documentation checklist
What to save
- Order receipt or transaction ID from App Store, Google Play, or web purchase.
- Cancellation confirmation screenshot or email showing subscription ended.
- Any correspondence with support including dates and reference numbers.
How to present evidence
- Provide clear screenshots that show the account name, purchase date, and transaction amount.
- Include a short timeline of events when contacting support or filing a refund request.
Common mistakes
Uninstalling without cancelling
Many users mistakenly uninstall the app and assume their subscription stopped. This does not stop billing.
Always cancel through App Store, Google Play, or the web account settings to prevent renewals.
Not keeping receipts or confirmation
Failing to save receipts or cancellation confirmations makes refunds or disputes harder to prove and resolve.
Always save email receipts and take screenshots of cancellation screens as soon as you cancel.
Comparative recap
Quick comparison
The table below summarises cancellation and refund routes across platforms for a fast reference.
When to use each route
Choose the route where you originally purchased: App Store for iOS, Google Play for Android, or the web account for direct purchases.
| Route | Where to cancel | Refund method | Typical ease |
|---|---|---|---|
| App Store (iOS) | iPhone/iPad Settings → Subscriptions | Request via Apple's "Report a Problem" system | Moderate |
| Google Play (Android) | Google Play Store → Subscriptions | Request via Google Play refund mechanism | Moderate |
| Web (Direct) | GuitarTuna / Yousician account → Membership or Billing | Vendor discretion; contact GuitarTuna/Yousician support with proof | Varies |
After cancelling
Follow-up steps
Save cancellation confirmations and check your payment method for any unexpected charges after the billing date.
If charged after cancellation, gather evidence and contact the platform or vendor support immediately.
Helpful links
- Postclic: How to cancel GuitarTuna (guide)
- Postclic: GuitarTuna cancellation overview
- MusicAlly: About GuitarTuna features and song catalogue
Address
Official address
Siltasaarenkatu 16, 00530 Helsinki, Finland.
This is the registered address associated with GuitarTuna/Yousician operations.
Visiting and postal
Use the address above for postal correspondence. For account issues, use the in-app or web support channels first.
If you need to escalate legal or formal complaints, include the address and all purchase documentation in your correspondence.