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Cancel IHEARTRADIO
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I hereby notify you of my decision to terminate the contract relating to the Iheartradio service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Iheartradio: Easy Method
What is Iheartradio
Service overview
iHeartRadio is a music and podcast streaming service that offers live radio stations, curated playlists, and on-demand content.
Subscription tiers
The service has free listening supported by ads and paid tiers (Plus and All Access) that add features such as skips, replay, search and on-demand listening.
How to cancel Iheartradio
Cancel on the web (iHeart.com)
- Log into your account at iHeart.com.
- Go to iHeart.com/my/settings, select Change Plan, choose Cancel Subscription, and confirm.
- Cancellation takes effect at the end of the current billing cycle or free trial.
Cancel via mobile app stores and devices
- iOS (iPhone/iPad/Mac): Open Settings → tap your name → Subscriptions → choose iHeartRadio → tap Cancel Subscription. On Mac: App Store → your name → View Information → manage Subscriptions → edit iHeartRadio → cancel.
- Android (Google Play): Open Google Play Store app → Subscriptions → select iHeartRadio → tap Cancel Subscription. Or on desktop: play.google.com/store/account → Subscriptions → View iHeartRadio → Cancel.
- Amazon App Store: On your Amazon device open Amazon Appstore → Menu → Subscriptions → Manage next to iHeartRadio → un-check Auto-renew → Save.
- Roku: On the Roku device highlight the channel → press * (star) → Manage subscription → Cancel subscription → confirm. Or via my.roku.com: Manage your subscriptions → choose iHeartRadio → Unsubscribe → confirm.
What happens when you cancel
Access after cancellation
After cancelling, you retain access to paid features until the end of the current billing cycle or the free trial period.
Account and data
Cancellation stops future billing but usually does not delete your account or saved content automatically.
If you need account deletion or data removal, contact iHeartRadio support for steps or follow the app/platform-specific account settings.
Will I get a refund?
General refund policy
iHeartRadio’s policy does not provide refunds for the unused portion of a subscription when cancelled mid-term; you retain access until the membership period ends.
Platform exceptions and free trials
- Purchases through platforms (Apple, Google Play, Amazon, Roku) must use that platform’s refund process; iHeartRadio cannot directly issue platform refunds.
- Free trials must be cancelled before the trial ends to avoid charges. If a charge occurs after a trial, refunds depend on the platform’s refund mechanisms.
Iheartradio plans and pricing
Available plans (US pricing)
Below are the known pricing tiers and core features. Prices are shown in US dollars; local SGD cost depends on exchange rates and platform fees.
| Plan | Price | Period | Features |
|---|---|---|---|
| iHeartRadio Plus | US$4.99 (web/Google Play/Amazon) or US$5.99 (iOS App Store) | Monthly | Ad-free features like unlimited skips, save, replay, search |
| iHeartRadio All Access | US$9.99 | Monthly | Plus features plus on-demand streaming, offline listening |
Your consumer rights in Singapore
General position under local law
Singapore consumer protection (for example CASE) provides rights under certain circumstances, but digital subscription rights vary by classification.
There is no explicit 14-day cooling-off right guaranteed for all digital services in iHeartRadio’s subscription terms.
Practical remedies
- If you paid via a platform, use that platform’s refund and dispute procedures first (Apple, Google, Amazon, Roku).
- For unauthorized charges or unresolved refund requests, consider contacting your card issuer for a chargeback or filing a complaint with CASE in Singapore.
Customer experiences
Common negative feedback
Report summaries indicate complaints about excessive and repetitive advertisements interrupting listening sessions and talk shows.
Users also report app instability, such as disconnections and failures to change stations.
Context and balance
Many users still rely on iHeartRadio for live radio and podcasts; experiences vary by device, region and app version.
If you face problems, try updating the app, checking network settings, or switching platforms before cancelling.
Documentation checklist
What to have before you cancel
- Account email and password used to sign in to iHeartRadio.
- Proof of purchase or subscription confirmation (receipt, billing statement, or platform subscription page).
- Date you were charged and the platform used (Web, Apple, Google Play, Amazon, Roku).
What to collect for refund or disputes
- Screenshots of subscription settings showing active subscription and cancellation option.
- Any correspondence with support and timestamps of attempted cancellations.
- Transaction IDs or order numbers from the platform receipt.
Common mistakes
Not checking which platform charged you
Many users try to cancel via iHeartRadio when the subscription is managed by Apple, Google Play, Amazon, or Roku.
If the platform manages the subscription, you must cancel there; iHeartRadio cannot stop platform-managed renewals directly.
Missing the trial end date
Failing to cancel before a free trial ends commonly results in an unexpected charge.
Always note the trial expiry date and cancel through the correct platform before that date to avoid billing.
Comparative recap
Quick platform comparison
| Platform | Cancellation method (brief) | Refund route | Access after cancel |
|---|---|---|---|
| Web (iHeart.com) | Account settings → Change Plan → Cancel | Request via iHeartRadio support (no pro-rated refunds) | Until end of billing cycle / trial |
| iOS App Store | Apple Subscriptions in Settings or App Store (Mac) | Apple refund process | Until end of billing cycle / trial |
| Google Play (Android) | Google Play Store → Subscriptions → Cancel | Google Play refund process | Until end of billing cycle / trial |
| Amazon App Store | Amazon Appstore → Subscriptions → Manage → un-check Auto-renew | Amazon refund process | Until end of billing cycle / trial |
| Roku | Roku channel menu → * (star) → Manage subscription or my.roku.com | Roku refund process | Until end of billing cycle / trial |
After cancelling
Next steps
Confirm cancellation by checking your account or the platform’s subscriptions page and save any confirmation or screenshot of the cancellation.
Support and official information
For official product information and announcements, refer to iHeartRadio’s official page:
Address
iHeartRadio customer service address
iHeartMedia Digital Customer Service, 32 Avenue of the Americas, 21st Floor, New York, NY 10013, United States.
When to use the postal address
Sending a registered letter to the address is a conservative way to provide proof of cancellation or formal requests if other channels fail.