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Cancellation service #1 in Singapore
iHeartRadio is a music and podcast streaming service that offers live radio stations, curated playlists, and on-demand content.
The service has free listening supported by ads and paid tiers (Plus and All Access) that add features such as skips, replay, search and on-demand listening.
After cancelling, you retain access to paid features until the end of the current billing cycle or the free trial period.
Cancellation stops future billing but usually does not delete your account or saved content automatically.
If you need account deletion or data removal, contact iHeartRadio support for steps or follow the app/platform-specific account settings.
iHeartRadio’s policy does not provide refunds for the unused portion of a subscription when cancelled mid-term; you retain access until the membership period ends.
Below are the known pricing tiers and core features. Prices are shown in US dollars; local SGD cost depends on exchange rates and platform fees.
| Plan | Price | Period | Features |
|---|---|---|---|
| iHeartRadio Plus | US$4.99 (web/Google Play/Amazon) or US$5.99 (iOS App Store) | Monthly | Ad-free features like unlimited skips, save, replay, search |
| iHeartRadio All Access | US$9.99 | Monthly | Plus features plus on-demand streaming, offline listening |
Singapore consumer protection (for example CASE) provides rights under certain circumstances, but digital subscription rights vary by classification.
There is no explicit 14-day cooling-off right guaranteed for all digital services in iHeartRadio’s subscription terms.
Report summaries indicate complaints about excessive and repetitive advertisements interrupting listening sessions and talk shows.
Users also report app instability, such as disconnections and failures to change stations.
Many users still rely on iHeartRadio for live radio and podcasts; experiences vary by device, region and app version.
If you face problems, try updating the app, checking network settings, or switching platforms before cancelling.
Many users try to cancel via iHeartRadio when the subscription is managed by Apple, Google Play, Amazon, or Roku.
If the platform manages the subscription, you must cancel there; iHeartRadio cannot stop platform-managed renewals directly.
Failing to cancel before a free trial ends commonly results in an unexpected charge.
Always note the trial expiry date and cancel through the correct platform before that date to avoid billing.
| Platform | Cancellation method (brief) | Refund route | Access after cancel |
|---|---|---|---|
| Web (iHeart.com) | Account settings → Change Plan → Cancel | Request via iHeartRadio support (no pro-rated refunds) | Until end of billing cycle / trial |
| iOS App Store | Apple Subscriptions in Settings or App Store (Mac) | Apple refund process | Until end of billing cycle / trial |
| Google Play (Android) | Google Play Store → Subscriptions → Cancel | Google Play refund process | Until end of billing cycle / trial |
| Amazon App Store | Amazon Appstore → Subscriptions → Manage → un-check Auto-renew | Amazon refund process | Until end of billing cycle / trial |
| Roku | Roku channel menu → * (star) → Manage subscription or my.roku.com | Roku refund process | Until end of billing cycle / trial |
Confirm cancellation by checking your account or the platform’s subscriptions page and save any confirmation or screenshot of the cancellation.
For official product information and announcements, refer to iHeartRadio’s official page:
iHeartMedia Digital Customer Service, 32 Avenue of the Americas, 21st Floor, New York, NY 10013, United States.
Sending a registered letter to the address is a conservative way to provide proof of cancellation or formal requests if other channels fail.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Min Hui Ng
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.