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I hereby notify you of my decision to terminate the contract relating to the Simply Guitar service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Simply Guitar: Easy Method
What is Simply Guitar
Overview
Simply Guitar is an interactive mobile and web app that teaches users to play guitar through lessons, song play-alongs and real-time feedback.
The app offers guided courses, gamified exercises and listening-based note detection to help beginners build chords and songs.
Core features
Features include progressive lessons, chord practice, and song libraries designed for gradual skill building.
Real-time feedback uses your device microphone to detect notes and strums during exercises.
How to cancel Simply Guitar
Cancel on App Store (iOS)
- Open Settings on your iPhone or iPad.
- Tap your name → Subscriptions → Simply Guitar → Cancel Subscription.
- Note: Uninstalling the app does not cancel the subscription; follow the steps above to stop renewals.
Cancel on Google Play (Android)
- Open the Google Play Store app.
- Tap your profile → Payments & Subscriptions → Simply Guitar → Cancel subscription.
- Note: Uninstalling the app does not cancel the subscription; cancel through Google Play to avoid charges.
Cancel Direct (Credit Card / PayPal / Web)
- Log in at Simply Guitar and go to "Manage My Subscription" in the member sidebar and cancel there.
- Alternatively contact support via in-app chat or email: guitar@hellosimply.com.
What happens when you cancel
Access after cancellation
After you cancel, you typically retain access until the end of the current paid period.
Access does not usually end immediately unless specified at purchase.
Renewal and billing
Cancellation prevents future automatic renewals. No further charges should occur after the current period ends.
Double-check the subscription status in the App Store, Google Play, or your Simply account to confirm.
Data and account
Canceling a subscription does not necessarily delete your account or progress data.
Contact support if you need account deletion or data removal after cancelling.
Will I get a refund?
Standard refund policies
- Subscriptions made directly via SimplyGuitar.com are stated as non-refundable under standard terms.
- App-store purchases follow the store operator's refund policy (Apple or Google).
Platform-specific refund notes
- App Store (iOS): Request refunds via Apple's report-a-problem portal; Apple’s timeframe is typically within 30 - 60 days from the charge.
- Google Play (Android): Request via Google Play refund process; typically within around 30 days of the charge.
- Direct (Card / PayPal): You may request a refund by contacting Simply support within 30 days; if approved, refunds typically process within 5 - 10 business days.
Exceptions and appeals
If you believe you were mischarged or the service was misleading, you can contact Simply support and explain the situation.
For direct purchases, retain receipts and correspondence when asking for exceptions to the stated no-refund policy.
Simply Guitar plans and pricing
Price list (Singapore App Store listing)
Prices below were taken from the Singapore App Store listing. Subscription periods were not specified in the listing.
Notes on the table
“Period” entries are marked Unknown per the listing; check the in-app purchase flow to confirm billing frequency.
| Plan | Price | Period | Features |
|---|---|---|---|
| Full Access | S$22.98 | Unknown (see notes) | Not specified in listing |
| Simply Guitar Premium | S$168.98 | Unknown (see notes) | Not specified in listing |
| Simply Guitar Premium | S$134.98 | Unknown (see notes) | Not specified in listing |
| Individual Plan | S$22.98 | Unknown (see notes) | Not specified in listing |
Your consumer rights in Singapore
Cooling-off and digital subscriptions
Singapore law does not provide a mandatory 14‑day cooling-off right for digital subscriptions.
Refunds for digital services depend on the provider’s terms and the platform policy.
When refunds may be available
- If the app or service is misleading, defective or materially different from what was promised, consumer protection laws (eg, the Consumer Protection (Fair Trading) Act) may apply.
- For platform purchases, you must follow Apple’s or Google’s refund procedures.
How to escalate
If Simply’s terms are unfair or the outcome is unsatisfactory, gather evidence and contact consumer advisory bodies in Singapore.
Consider seeking advice from the Consumers Association of Singapore if you suspect unfair trading practices.
Customer experiences
Positive feedback
Many users find Simply Guitar easy to use and helpful for absolute beginners building basic chords and confidence.
Some users report learning multiple chords quickly and enjoying the gamified lesson format.
Negative feedback
- Common complaints include inconsistent sound detection and microphone/listening inaccuracies.
- Some users feel the app has limited depth beyond early lessons and question value relative to cost.
What the reviews mean
Expect a strong beginner-friendly structure but be aware of possible detection issues and variable long-term learning depth.
Try the free trial (if available) and test detection on your device before committing to a paid plan.
Documentation checklist
Before cancelling
- Subscription receipt or order confirmation (App Store, Google Play or SimplyGuitar.com).
- Which store you used to purchase (Apple ID, Google account, or direct payment).
- Trial end date and renewal date to avoid inadvertent charges.
If requesting a refund or disputing charges
- Email threads or chat logs with Simply support (guitar@hellosimply.com).
- Payment transaction ID, date and amount charged.
- Screenshots of subscription status and billing entries in your store account or Simply account.
Common mistakes
Uninstalling the app instead of cancelling
Many users uninstall the app thinking they cancelled; uninstalling does not stop renewals.
Always cancel via App Store, Google Play or the Simply web account to prevent charges.
Missing trial deadlines
Free trials often auto‑renew; cancel at least 24 hours before the trial ends to avoid being charged.
Check the exact timing in the trial confirmation or the store’s subscription page.
Canceling in the wrong store/account
If you purchased via Apple, cancel in your Apple ID subscriptions; if via Google Play, cancel in that Google account.
Logging into the wrong account will not show the subscription and can delay cancellation.
Comparative recap
Summary table
| Method | Refund possible | Typical refund timeframe | Period |
|---|---|---|---|
| App Store (iOS) | Request via Apple report-a-problem portal | Typically 30 - 60 days (Apple decides) | Unknown |
| Google Play (Android) | Request via Google Play refund process | Typically around 30 days (Google decides) | Unknown |
| Direct (Card / PayPal / Web) | Generally non-refundable per terms; exceptions on request within 30 days | If approved, typically 5 - 10 business days to process | Unknown |
Key takeaways
Cancel in the same store where you purchased to stop renewals immediately for future periods.
For refunds, follow the platform’s process or contact Simply support if you paid directly.
After cancelling
What to check
- Confirm subscription status in your App Store / Google Play / Simply account.
- Keep receipts and confirmation emails until billing or refund matters are resolved.
Useful links
- Official cancel instructions (Simply help)
- Simply Guitar Terms & Conditions
- Simply Guitar on the Singapore App Store
- Postclic guide to cancel Simply Guitar
Address
Corporate address
125 Menachem Begin Street, Sarona, Tel Aviv 6701201, Israel.
Support contact
For account help or refund requests contact: guitar@hellosimply.com or use the in-app chat.
When contacting support, include your purchase receipt, account email and purchase method.