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I hereby notify you of my decision to terminate the contract relating to the Smule service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Smule: Easy Method
What is Smule
Overview
Smule is a karaoke and music collaboration app that lets users sing, record, and create music videos alone or with others worldwide.
The service offers free features plus VIP subscription options for expanded song catalogs, effects, and other premium features.
How people use it
Users join to practice singing, use studio effects, duet with friends or strangers, and share performances within the community.
Subscriptions unlock VIP content and additional in-app purchases such as coins and passes.
How to cancel Smule
Cancel on iOS (App Store)
- Open iOS Settings → tap your Apple ID → Subscriptions → select Smule → tap Cancel Subscription.
- Smule cannot cancel App Store subscriptions for you; cancellations must be done through your Apple account settings.
- If you need more help with Apple purchases, use your Apple account support resources or the App Store listing: Smule on the App Store.
Cancel on Android (Google Play)
- Open Google Play Store → Account → Payments & subscriptions → Subscriptions → select Smule → Cancel Subscription.
- Subscriptions purchased via Google Play are managed only in Google Play; Google controls billing and refunds for those purchases.
- See Smule guidance on managing Google Play subscriptions: Manage Smule subscription via Google Play.
Cancel on the Web (Smule.com)
- Log into your account at Smule.com → click your username → Account → Subscription → click Cancel → confirm.
- Smule supports cancellations made directly on its website when the subscription was purchased there.
- For general subscription info see Smule Help: How to subscribe.
What happens when you cancel
Access after cancellation
After you cancel, you typically keep access to VIP features until the end of the current billing period.
Access ends when the paid period expires; you will not be charged again if cancellation is successful.
Account data and recordings
Your account, recordings, and shared content usually remain available under Smule's standard account policies.
If you need to preserve recordings or profile data, download or back up anything important before losing subscription-based features.
Will I get a refund?
Smule's general refund stance
Smule states that subscription charges are nonrefundable by default and they do not refund for partially used periods.
Expect no automatic refunds unless a specific exception applies under Smule's policy or platform rules.
Exceptions and platform differences
- Google Play or Smule.com purchases: a refund may be granted if requested within 14 days of the transaction and the VIP service has not been used.
- App Store/iTunes purchases: Smule cannot issue refunds for purchases made through Apple; you must request refunds directly from Apple.
- For Android subscription management see: Manage Smule subscription via Google Play.
Smule plans and pricing
Pricing summary
The table below lists Singapore pricing and common in-app purchase options as shown in official listings.
Plan durations for some promotional entries may vary; use the App Store or Smule site for the exact offer at time of purchase.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Weekly VIP Access | S$10.98 | Weekly | VIP song catalog access |
| VIP All Access Pass (various) | S$4.48 - S$19.98 | Varies | VIP song catalog access |
| 100 Coins | S$0.98 | One-time | In-app coin purchase |
Your consumer rights in Singapore
Relevant laws
Singapore consumers are protected by laws such as the Consumer Protection (Fair Trading) Act against unfair practices.
These statutory rights may limit or override a provider's stated "no refunds" policy in certain circumstances.
Cooling-off and cancellation rules
Under Singapore regulations, digital purchases and e-commerce contracts can carry cancellation or cooling-off rights in specific situations.
If you believe Smule's policy conflicts with statutory rights, consider seeking advice from local consumer protection resources.
Customer experiences
Positive feedback
- Many users praise Smule as an effective singing app that improves voice and confidence and fosters a friendly community.
- Longtime users highlight studio effects, song variety, and community connections as strong positives.
Negative feedback
- Recurring issues reported include harassment, fake accounts, impersonation, and concerns about moderation.
- Users also report unexpected charges, difficulty obtaining refunds (especially via Apple), and unresponsive customer support.
For user reviews and overall ratings see community feedback on Trustpilot: Smule on Trustpilot.
Documentation checklist
Before you cancel
- Locate the account email or username used to subscribe and the platform (Apple, Google Play, Smule.com).
- Have the transaction date, receipt, or screenshot of the subscription confirmation ready.
If you need a refund or dispute a charge
- Save payment receipts, bank or card transaction records, and any correspondence with Smule support.
- For Apple purchases be prepared to contact Apple support with your Apple ID and purchase receipt.
Common mistakes
Attempting to cancel in the wrong place
Many users try to cancel subscriptions inside the Smule app on iOS and find they cannot; iOS subscriptions must be cancelled via Apple ID settings.
Similarly, Google Play purchases must be managed in Google Play - not via Smule's web account.
Assuming an immediate refund or loss of access
Users sometimes expect immediate refunds or immediate loss of access; typically you retain paid features until the end of the billing period.
If you cancel and still see charges, verify the correct account was cancelled and keep receipts for dispute resolution.
Comparative recap
Platform comparison
The table below summarizes where to cancel, who controls refunds, and common ease-of-use notes for each platform.
| Platform | Where to cancel | Refunds handled by | Notes |
|---|---|---|---|
| App Store (iOS) | iOS Settings → Apple ID → Subscriptions → Smule | Apple (not Smule) | Smule cannot cancel App Store subscriptions for you. |
| Google Play (Android) | Google Play Store → Account → Payments & subscriptions → Subscriptions → Smule | Google Play (Smule may assist but Google controls refunds) | Manage only in Google Play; follow Google refund processes. |
| Web (Smule.com) | Smule.com → Username → Account → Subscription → Cancel | Smule (may grant refunds under policy) | Refunds possible within 14 days if conditions met and service unused. |
After cancelling
Confirm cancellation
- Check your email for confirmation and verify the subscription shows as cancelled in your App Store/Google Play/Smule account.
- Keep screenshots or confirmation emails until the billing cycle ends and all charges are settled.
Helpful links and next steps
- Manage Smule subscription via Google Play: Google Play guide
- Smule subscription and account help: How to subscribe (Smule Help)
- Smule on the App Store (iOS purchase info): App Store listing
- Community reviews and experiences: Trustpilot reviews
Address
Singapore office
Smule Singapore address: 30 Cecil St, Singapore 049712.
Notes
If you need contractual or legal assistance regarding refunds or consumer rights in Singapore, consider contacting local consumer protection authorities or legal counsel.