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Cancel SOUNDSTRIPE
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I hereby notify you of my decision to terminate the contract relating to the Soundstripe service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Soundstripe: Easy Method
What is Soundstripe
Overview
Soundstripe is a subscription service that provides royalty-free music, stems, and sound effects for creators, filmmakers and businesses.
Subscribers get access to a searchable music library and licensing for projects while the subscription is active.
Who uses it
Typical users include YouTubers, video producers, and agencies who need cleared music for monetised content.
Soundstripe also offers higher tiers with stems and integrations for professional workflows.
How to cancel Soundstripe
Cancel via the web (recommended)
- Log in to your Soundstripe account.
- Go to the Subscription page and choose Cancel.
- Accounts remain active until the end of the current billing period.
- See Soundstripe's official cancellation page for details: Cancellation & refund.
Cancel via email or app stores
- Email: Send a cancellation request with your account details to help@soundstripe.com (referenced in the Terms of Use).
- App Store / Google Play: Cancel through your device’s subscription management; platform rules apply to refunds.
- Third-party guidance for platform cancellations is available: App store cancellation guide.
What happens when you cancel
Access and billing
When you cancel, your account stays active until the end of the current billing period.
Automatic renewals stop after the current period; there is no prorated credit for the remaining term.
Licences, downloads and data
Licences for projects created while the subscription was active remain valid after cancellation.
You cannot download new content or license new projects once the subscription ends.
Will I get a refund?
Web subscriptions - official policy
- Refunds are only available if you cancel within 15 days of your first subscription and no music or other content has been downloaded.
- Soundstripe's policy is detailed here: Cancellation & refund.
- The Terms of Use state fees are non-refundable except as expressly outlined by the policy.
App Store / Google Play & other exceptions
- App store purchases are governed by Apple and Google refund policies and must be requested through those platforms.
- Some third-party guides note alternative timelines (e.g., claims of a 30-day window) but the official web policy is the primary reference.
- Refer to Soundstripe's Terms of Use for non-refund clauses: Terms of Use.
Soundstripe plans and pricing
Pricing table
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Creator / Personal | approx. S$13.50/month | Monthly | Unlimited music & sound effects, YouTube clearance (1 channel) |
| Pro | approx. S$27 - 28/month | Monthly | Everything in Creator plus stems, Adobe/Frame.io extensions, YouTube monetization up to 5 channels |
| Pro Plus | approx. S$46/month | Monthly | Includes Pro features plus access to HD/8K video clips library |
Pricing notes
Prices above are approximate conversions from USD and may not match actual SGD billing amounts.
Check your App Store or Google Play regional page or contact Soundstripe support for exact Singapore-dollar pricing.
Your consumer rights in Singapore
Refund expectations
Soundstripe’s published refund policy (web) is the primary basis for refunds: a limited window if no downloads occurred.
Singapore consumers may have additional rights under local consumer protection laws; outcomes depend on the contract and facts.
Escalation and local options
If you cannot resolve the issue with Soundstripe, consider contacting local consumer-advice bodies or legal advisors for guidance.
Keep records, receipts and correspondence when escalating disputes within Singapore or to any third party.
Customer experiences
Positive feedback
Many users praise Soundstripe for a high-quality music catalogue, useful stems and effective search tools.
Customers also report responsive, human-centred support and quick issue resolution in many cases.
Negative feedback
Some reviewers report being charged after cancellation or issues related to token-based billing and renewals.
Other complaints mention unwanted emails, unclear free-preview limits, and occasional licensing disputes affecting platforms like YouTube.
Documentation checklist
What to gather before you cancel
- Account email and username used to register with Soundstripe.
- Subscription or invoice ID and the billing date for the transaction in question.
- Payment method details (last four digits), plus screenshots of the subscription page if possible.
Proof for refunds or disputes
- Evidence that no downloads occurred (required for most web refunds).
- Copies of correspondence with Soundstripe support, including timestamps.
- If purchased via App Store/Play Store, transaction receipts from the platform.
Common mistakes
Assuming cancellation via one place applies everywhere
Canceling on the Soundstripe website does not automatically cancel App Store or Google Play subscriptions.
If you subscribed through a mobile app, cancel from the platform where you purchased to avoid further charges.
Requesting refunds without proof or after policy windows
Many refund requests are denied because downloads occurred or the request is outside Soundstripe’s stated window.
Always check the 15-day/no-download rule for web refunds and keep relevant evidence when requesting a refund.
Comparative recap
Quick methods comparison
| Method | How to cancel | Refund eligibility | Key notes |
|---|---|---|---|
| Web | Log in → Subscription page → Cancel | Refund only if within 15 days of first subscription and no downloads | Account remains active until period end; see official page |
| Email help@soundstripe.com with account details | Subject to the same web refund rules and Terms of Use | Useful if you need manual support or confirmation | |
| App Store / Google Play | Cancel via the platform’s subscription settings | Refunds handled by Apple/Google under their policies | Soundstripe cannot directly refund platform purchases |
Where to read official policies
Refer to Soundstripe's help and terms pages for definitive policy details and examples.
After cancelling
What to check immediately
- Confirm cancellation receipt or confirmation email from Soundstripe or the app store.
- Verify that no future automatic charges are scheduled on your payment method.
- Download or note licence details for any projects you need to keep using (licenses remain valid).
Helpful links
- Soundstripe: Cancellation & refund
- Soundstripe: Terms of Use
- Guidance for App Store / Google Play cancellations
Address
Company address
Soundstripe Inc., 604 Gallatin Ave., Suite 300, Nashville, TN 37206, United States.
Support contact
Support email: help@soundstripe.com (use this for cancellation requests or account queries).