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Tracklib

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Tracklib Subscription | Postclic
Tracklib
Långholmsgatan 34
117 33 Stockholm Sweden
support@tracklib.com
Cancellation of Tracklib contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Tracklib service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Tracklib
Långholmsgatan 34
117 33 Stockholm , Sweden
support@tracklib.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Tracklib. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Tracklib: Easy Method

What is Tracklib

Service overview

Tracklib is a subscription-based music service for discovering, sampling and licensing original recordings for creative projects.

It combines streaming, sample discovery and a clearance/licensing workflow aimed at producers and musicians.

How it is delivered

Tracklib offers access via the web and a mobile app available on the Apple App Store and Google Play.

Subscriptions, downloads and licenses are handled according to the platform used to buy the plan.

How to cancel Tracklib

Cancel on the web (Tracklib website)

  • Sign in to your account at Tracklib and open Account or Settings.
  • Find the subscription or billing section and select Cancel subscription.
  • Follow on-screen prompts; cancellation takes effect at the end of the current billing period.

Cancel on iOS (App Store)

  • Open the Apple App Store under the Apple ID used to subscribe.
  • Go to Subscriptions, locate Tracklib and select Cancel Subscription.
  • Tracklib cannot cancel App Store subscriptions for you; Apple handles these transactions.

Cancel on Android (Google Play)

  • Open Google Play > Menu > Subscriptions, choose Tracklib and tap Cancel.
  • Google Play manages cancellations and refunds for purchases made through their store.
  • If you need help, use your Google Play account settings - Tracklib refers Android store issues to Google.

What happens when you cancel

Access after cancellation

When you cancel, your subscription remains active until the end of the paid billing period.

You retain access to features included in your plan until that billing cycle ends.

Billing and renewal

Auto-renewal stops at the end of the current period; you will not be charged again after cancellation.

For App Store or Google Play purchases, renewals and billing are controlled by the store you used to subscribe.

Data and content

Your account data (profile, licenses) is retained according to Tracklib's terms and privacy policy.

Downloaded files or licensed materials already obtained are generally not reversible by cancellation.

Will I get a refund?

Web subscriptions (Tracklib direct)

  • You may request a refund within 14 days of starting a plan if you haven't downloaded content or converted a free trial to paid.
  • Refunds may be issued for billing errors (charged after cancellation, never activated, wrong amount).
  • Requests should be made to Tracklib support and will be assessed under their refund rules.

Downloads, credits and licenses

  • Downloads and license purchases are non-refundable unless the content is faulty.
  • Once a download has begun, you generally lose the right to cancel that specific use unless there is a defect.
  • Credits may become unusable after cancellation on some plans - check your plan terms before cancelling.

App Store and Google Play purchases

  • Tracklib cannot process refunds for purchases made through Apple or Google Play.
  • Refund requests for these purchases must be submitted to Apple or Google Play directly.

Tracklib plans and pricing

Pricing table (iOS App Store Singapore listings)

Plan Price Period Features
Premium Monthly S$19.98 monthly Full access via mobile, sample discovery, clearance, app features
Go Monthly S$12.98 monthly Mobile access via 'Go' tier
Go Monthly (alternative) S$9.98 monthly Possibly promotional lower tier of Go Monthly
Premium Yearly S$199.98 annual Full access via mobile, clearances, annual billing
Go Yearly S$69.98 annual Mobile access via lower 'Go' tier, annual billing

Price notes

Prices shown are from the iOS App Store Singapore listing and may vary by promotion or at checkout.

Taxes may apply and the official website may display different pricing depending on location.

Your consumer rights in Singapore

Statutory protections

Tracklib acknowledges that its terms do not limit mandatory local consumer rights, including Singapore law.

Singapore protections such as the Consumer Protection (Fair Trading) Act may apply to digital purchases.

Actions you can take

  • Keep receipts and transaction details to support refund or dispute claims.
  • If needed, contact your card issuer or payment provider to dispute an incorrect charge.
  • Consider contacting the Consumers Association of Singapore (CASE) for guidance on digital goods disputes.

Where Tracklib's terms fit

Tracklib’s Terms state they will not limit mandatory consumer rights in your jurisdiction.

Use that in combination with local law if you believe a refund or remedy is owed under Singapore rules.

Customer experiences

Positive feedback

Some users praise Tracklib for detailed music clearance information and usefulness for beat-making and licensing workflows.

Positive reports highlight the platform’s unique catalog for sampling.

Negative feedback

Common complaints include difficulty unsubscribing when billed via app stores, loss of credits after cancelling, unexpected charges and slow customer support responses.

Some users report license-status issues and delayed resolutions from support teams.

Verified reference

For community reviews and reported issues, see Tracklib’s Trustpilot page for aggregated feedback.

Tracklib on Trustpilot

Documentation checklist

Essential items to gather

  • Account email and username used with Tracklib.
  • Receipt or transaction ID showing plan, date and amount.
  • Platform used to subscribe (Web, Apple App Store or Google Play).

Optional supporting documents

  • Screenshots of subscription status, billing history or cancelled subscription confirmation.
  • Proof of downloads or license numbers (if disputing a download or license issue).
  • Any correspondence with Tracklib support or store receipts.

Common mistakes

Canceling in the wrong place

Users often try to cancel on Tracklib after subscribing via the App Store or Google Play; stores must be used for those subscriptions.

Attempting to cancel via Tracklib when Apple or Google manage the subscription will not stop future charges.

Expecting immediate refunds

Cancellation usually stops renewal but does not automatically trigger a refund for the current period.

Assume access continues until period end and request refunds separately where permitted.

Neglecting to record activity

Failing to save receipts, download timestamps or license information makes disputes harder to resolve.

Always capture transaction IDs and any confirmation messages before cancelling.

Comparative recap

Platform comparison

Platform How to cancel Refund handled by Period
Web (Tracklib) Cancel via Account settings on Tracklib website. Tracklib (refunds within 14 days under conditions). monthly / annual
App Store (iOS) Cancel via Apple App Store subscriptions under your Apple ID. Apple handles refunds and subscription management. monthly / annual
Google Play (Android) Cancel via Google Play > Subscriptions in your Google account. Google Play handles refunds and subscription management. monthly / annual

Key takeaways

Use the same platform where you purchased the subscription to manage cancellations and refund requests.

For Tracklib-direct purchases, a 14-day cooling-off may apply if conditions are met; app-store purchases require contacting Apple or Google.

After cancelling

Immediate steps

  • Save confirmation or cancellation screenshots from your account or store.
  • Check the billing period end date so you know when access stops.
  • If you expect a refund, file the request promptly with the correct party (Tracklib, Apple or Google).

Useful links

Tracklib Terms and refund info: Tracklib Terms

How to cancel via Postclic (summary guide): Postclic: Cancel Tracklib

Tracklib app listing (Apple App Store Singapore): Tracklib on App Store (SG)

Address

Primary postal address

Långholmsgatan 34, 117 33 Stockholm, Sweden.

Use this address for formal postal correspondence if required.

Contact considerations

For subscription issues, prefer the in-app or web account and support channels first before sending mail.

Keep records of any mailed communications and allow time for international delivery and response.

FAQ

To cancel your Tracklib subscription on the web, sign in to your account, navigate to Account or Settings, find the subscription section, and select Cancel subscription. Remember to keep proof of your cancellation request.

Yes, you may request a refund within 14 days of starting your Tracklib subscription if you haven't downloaded any content. Submit your request to Tracklib support, and keep a record of your communication.

To cancel your Tracklib subscription via the App Store, open the App Store under your Apple ID, go to Subscriptions, locate Tracklib, and select Cancel Subscription. Ensure you keep proof of your cancellation.

After canceling your Tracklib subscription, you will retain access to your account features until the end of the current billing period. Make sure to verify your billing cycle for clarity.

Generally, once you cancel your Tracklib subscription, you will not lose your downloaded files or licensed materials. However, check your plan terms for any specific conditions regarding credits or downloads.