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Cancel FANFIX
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Fanfix service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Fanfix: Easy Method
What is Fanfix
Overview
Fanfix is a creator-focused subscription platform where fans pay creators for exclusive content and direct access. Creators set subscription tiers and share premium posts, messages, or media with subscribers.
How it works
Fans subscribe to creator-set plans (custom prices) and are billed on a recurring basis until they cancel. Payments are processed via the website, Apple App Store, or Google Play, depending on how the subscription was started.
How to cancel Fanfix
Cancel on the Fanfix website (Web)
- Sign in at the Fanfix website.
- Go to Account Settings → Memberships → Cancel.
- Confirm cancellation. Access remains until the end of the current term.
Cancel via mobile app stores
- Apple App Store: On iPhone/iPad go to Settings → [Your Name] → Subscriptions → Fanfix → Cancel.
- Google Play: Open Google Play app → Profile → Payments & subscriptions → Subscriptions → Fanfix → Cancel.
- Note: Uninstalling the app does not cancel the subscription; you must cancel through the store that billed you.
What happens when you cancel
Access after cancellation
When you cancel, you generally keep access for the remainder of the paid term. Content remains available until that period ends.
Renewal and billing
You must cancel at least 1 day before the renewal date to avoid being charged for the next term. Charges are processed by the platform that originally billed you (Fanfix, Apple, or Google Play).
Data and account
Cancelling a subscription does not necessarily delete your Fanfix account or data. If you need data removal, contact Fanfix support or check account settings for deletion options.
Will I get a refund?
Fanfix refund policy
Fanfix states that all payments are final, non-refundable and non-transferable, and there are no pro‑rata refunds for mid‑term cancellations.
Exceptions and platform refunds
- Refunds may be provided at Fanfix’s sole discretion in exceptional cases.
- Apple App Store purchases: refunds are handled by Apple through their Report a Problem process.
- Google Play purchases: refunds are handled through Google Play’s refund process.
Fanfix plans and pricing
Displayed plans
The platform uses creator-set custom subscription tiers. Examples below are approximate conversions for Singapore dollars.
Pricing notes
No official Singapore Dollar (SGD) pricing was found publicly. The table shows example monthly prices converted from reported USD tiers.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Custom Fanfix subscription (user-set) | S$21.00 (approx. USD $15) | Monthly | Creator-determined subscription tier. |
| Custom Fanfix subscription (user-set) | S$50.00 (approx. USD $35) | Monthly | Higher-tier creator-set plan. |
| Custom Fanfix subscription (user-set) | S$140.00 (approx. USD $100) | Monthly | Premium creator-set plan. |
Your consumer rights in Singapore
General guidance
Singapore consumers have rights under local law related to unfair practices and misrepresentation. These rights may affect refund and remedy claims for digital services in some circumstances.
How to proceed locally
- Keep records of purchases, receipts, and communication when seeking a remedy.
- Contact the Consumer Association of Singapore (CASE) or legal advice services if you believe you were misled or the service was not delivered as promised.
Customer experiences
Common negative reports
Some users have reported being charged for a different plan than intended (for example annual vs monthly) and having refund requests denied under Fanfix's no‑refund wording.
Other complaints include paid content being inaccessible and slow or generic responses from support, with refunds not provided after long waits.
Balanced view
While many users simply cancel with no issue, reported problems appear to involve billing mistakes, inaccessible content, or difficulty obtaining refunds through Fanfix or the billing platform.
Documentation checklist
What to gather before contacting support
- Subscription confirmation or receipt (from Fanfix, Apple, or Google Play).
- Date and time of the charge and the renewal date.
- Screenshots of the subscription page, billing entry, or inaccessible content.
Additional helpful items
- Record of any messages with creator or Fanfix support.
- Order or transaction IDs from the App Store / Google Play receipts if applicable.
Common mistakes
Assuming uninstall cancels subscription
Many users uninstall the Fanfix app and assume the subscription stops. App removal does not cancel billing. You must cancel via the Fanfix website, Apple subscriptions, or Google Play subscriptions.
Missing the cancellation window
Another frequent error is cancelling too close to renewal. To avoid a new charge, cancel at least one day before the renewal date and confirm cancellation was processed.
Comparative recap
Quick comparison
The table below summarizes cancellation methods and who handles refunds for each billing route.
Notes on handling
Always check which platform billed you before attempting cancellation. Refund responsibility follows the billing platform's policies.
| Platform | Cancellation method | Who handles refunds | Period |
|---|---|---|---|
| Web (Fanfix website) | Account Settings → Memberships → Cancel | Fanfix (payments final; exceptions at Fanfix’s discretion) | Monthly |
| Apple App Store | iPhone/iPad Settings → [Your Name] → Subscriptions → Fanfix → Cancel | Apple via Report a Problem | Monthly |
| Google Play Store | Google Play app → Profile → Payments & subscriptions → Subscriptions → Fanfix → Cancel | Google Play refund process | Monthly |
After cancelling
Confirm cancellation
- Check your account Memberships page for cancellation confirmation.
- Keep the confirmation screenshot or email for your records.
Where to get more help
- Fanfix payment and refund terms: Fanfix Payment Terms.
- Step-by-step cancellation examples and template letters: Postclic Fanfix cancellation (NZ).
- Alternative Postclic guide: Postclic Fanfix cancellation (CA).
Address
Company address
Fanfix (listed contact address): 500 Yale Ave N, Seattle, Washington, 98109 US.
Local follow-up
For local consumer assistance in Singapore, consult the Consumer Association of Singapore (CASE) or seek legal advice if you believe statutory rights apply.