Cancellation Easylife: Simple Process

What is Easylife

Overview

Easylife is a subscription-based service that offers solutions for everyday tasks such as home management, grocery delivery, and maintenance coordination.

It operates through apps and web subscriptions, and offers recurring membership plans that manage ongoing services for users.

How it is delivered

Subscriptions may be purchased through mobile app stores (Apple App Store, Google Play) or directly via the Easylife app or website.

Billing is typically recurring and controlled either by the app store account or by the merchant’s payment system.

How to cancel Easylife

Cancel via iPhone (App Store)

• Open iPhone Settings → your name → Subscriptions.
• Find Easylife subscription and select Cancel; Apple will stop future renewals but you keep access until the end of the current billing period.

Cancel via Android (Google Play)

• Open Google Play app → Profile → Payments & subscriptions → Subscriptions.
• Select the Easylife subscription and Cancel; access typically continues until the period ends.

Cancel direct in-app or on the website

• Open the Easylife app or website and go to Account or Manage Subscription to cancel.
• If there is no clear option, contact Easylife support in writing (email) and request cancellation; keep confirmation.

Formal registered letter option

• If other methods fail, send a registered letter to the company’s corporate address to formally notify cancellation.
• Use proof of delivery as evidence if charges continue after your cancellation request.

What happens when you cancel

Access after cancellation

When you cancel through App Store or Google Play, renewal is stopped but access usually remains until the current paid period expires.

For direct cancellations, access rules depend on the merchant’s terms and your account status.

Renewals and billing

Canceling stops future renewals; it does not usually result in a retroactive reversal of prior charges.

Ensure you check the end date of your current billing period and monitor statements for any unexpected charges.

Data and account information

Cancellation does not always delete your account or data; review Easylife’s account settings or contact support to request data removal.

Keep copies of any confirmation you receive for your records and follow up if access persists or data remains.

Will I get a refund?

App Store and Google Play purchases

Refunds for App Store and Google Play purchases are handled by Apple or Google according to their policies and review process.

The merchant usually cannot directly refund those store-handled transactions; you must request a refund via Apple/Google.

Direct purchases from Easylife

Refund eligibility for direct purchases depends on Easylife’s terms and how responsive the merchant is to refund requests.

There is no universal automatic 14-day statutory refund right for digital subscriptions from Easylife in Singapore; check the terms and ask the merchant.

When refunds may be pursued

• No automatic refund upon cancellation is typical; any refund is merchant-dependent.
• If charges are unauthorized, you may escalate via your bank’s dispute or chargeback process.

Easylife plans and pricing

Where to check pricing

Pricing and plan details can change and should be confirmed on Easylife’s official subscription pages or within the app before purchase.

Do not rely on third-party summaries for current prices; always verify in your account or the official purchase flow.

No invented prices

This guide does not list prices because plan costs vary by region, promotion, and platform (App Store/Google Play/direct).

Refer to your subscription screen or billing receipt for the exact amount charged to your account.

Your consumer rights in Singapore

General protections and steps

Singapore consumers should retain proof of cancellation and follow up promptly if unauthorized charges continue.

If you were misled or charged without proper consent, you may use your payment provider’s dispute process or contact consumer protection bodies.

No automatic digital 14-day cooling-off right

There is no automatic statutory 14-day cooling-off period specifically guaranteeing refunds for digital subscriptions from Easylife in Singapore.

Rights depend on the terms you agreed to and whether there was misleading conduct; each case may differ.

Practical advice

• Keep records (screenshots, emails, letters) to support disputes or chargebacks.
• Monitor bank statements after cancelling and contact your bank promptly if charges continue.

Customer experiences

Summary of negative reports

Multiple customer complaints noted on review platforms report unauthorized recurring charges and difficulty cancelling memberships like “Mindfulness Rewards Club.”

Some reports describe elderly users being enrolled without clear consent and continued withdrawals after attempted cancellations.

Claims of deceptive practices

Several reviewers reported being unknowingly subscribed to affiliated clubs following purchases, leading to unexpected withdrawals.

These experiences have led some customers to describe Easylife as a scam and criticize billing practices and customer service responsiveness.

Balanced perspective

While there are numerous negative reviews, individual experiences vary and some users may not encounter these issues.

If you face problems, document everything and use the recommended dispute and escalation steps in this guide.

Documentation checklist

Essential items to keep

• Subscription receipt or order confirmation showing purchase date and amount.
• Screenshots of subscription settings, cancellation screens, and any confirmation messages.
• Copies of written communications with Easylife support (emails, chat transcripts).

Evidence for disputes

• Bank statements or card transactions showing the charge(s) in question.
• Proof of registered post delivery if you sent a formal cancellation letter.
• Any screenshots or records demonstrating lack of consent or deceptive enrolment steps.

Common mistakes

Assuming cancellation is automatic

Many users assume deleting the app cancels the subscription; removing the app does not stop recurring billing.

Always cancel via the App Store, Google Play, or the merchant account settings as appropriate.

Not keeping proof

Failing to save cancellation confirmation or communication makes disputes harder to resolve with banks or consumer agencies.

Save timestamps, screenshots, and confirmation numbers to support any chargeback or complaint.

Waiting too long to act

Delaying cancellation or dispute increases the chance of further charges and reduces remedies available for past billing.

Act quickly on unexpected charges and start dispute processes early if needed.

Comparative recap

Quick comparison

The table below compares cancellation routes, typical refund responsibility, and common period terminology for Easylife subscriptions.

Notes on the table

Use this as a quick reference; actual outcomes depend on whether you purchased via App Store, Google Play, or directly from the merchant.

After cancelling

Immediate steps

• Save cancellation confirmation and note the date when access will end.
• Monitor your bank or card statements for any further charges.

Escalation options

• If refunds are needed for store purchases, request them via Apple or Google refund processes.
• For unresolved direct charges, contact your bank to dispute or consider filing a complaint with consumer authorities.

Helpful links

• Cancellation letter template and guidance (Postclic)
• Customer reviews and reports (Trustpilot)

Address

Corporate address for registered letters

If informal cancellation routes fail, send a registered letter to Easy Life’s corporate address to formally cancel and request confirmation.

Use proof of delivery and keep a copy of the letter for disputes.

Address details

Easy Life corporate address: Via Bartolo da Sassoferrato 9, 00187 Roma, RM, Italy

Include your full name, return postal address, account details, and a clear statement that you withdraw consent for future recurring charges.