Cancellation Ownerly: Easy Method

What is Ownerly

Service overview

Ownerly is a subscription service that provides property reports and off-market real estate information for investors and buyers.

The service is subscription-based and offers short trial periods followed by auto-renewing plans for ongoing access.

Who uses it

Typical users include property investors, agents, and buyers seeking data-driven reports and market leads.

Plans include trial options and a monthly subscription for ongoing access to reports and features.

How to cancel Ownerly

Cancel via website or app

• Log in to your Ownerly account.
• Scroll to the footer and click "Contact Us" on the site.
• Select "Cancel My Account" from the Contact Us options and confirm the cancellation.
• You should receive a confirmation email after cancelling.

Other cancellation methods

• Send an email to [email protected] with your 9-digit member ID or the registered email and request cancellation.
• Use the site live chat ("Chat With Us Live") available via the Contact Us form to request cancellation.
• Call Ownerly toll-free at 1‑888‑212‑8460 (business hours typically Mon - Fri, approx. 9 AM - 6 PM EST; some sources list extended availability).
• For formal notices, Ownerly’s P.O. Box address is available in their Terms and Conditions.

What happens when you cancel

Access after cancellation

After cancellation you will receive a confirmation and you can still log in to your account.

You may be able to reactivate the subscription later by signing back in and re-subscribing.

Renewals and account status

Canceling stops future auto-renewals but does not automatically guarantee refunds; confirm your cancellation and keep the confirmation email.

If a charge appears after cancellation, contact Ownerly support and keep records of your communication.

Will I get a refund?

General refund policy

• Refunds are handled on a case-by-case basis and are not automatic.
• You must email Ownerly (or use the contact form) with your member ID or registered email to request a refund.
• Ownerly’s published terms state refunds are discretionary and meant to maximize customer satisfaction.

Timing and chargebacks

• Refunds processed by Ownerly are immediate on their end but may take up to 10 days to appear on your card statement depending on your bank.
• Initiating a chargeback or bank dispute can lead to account suspension and may disqualify you from refunds.

Ownerly plans and pricing

Pricing summary

The following pricing details are USD-based and reflect available plan descriptions and third-party comparisons.

No official Singapore-dollar (SGD) pricing was found; App Store prices in Singapore may differ.

Your consumer rights in Singapore

Legal context

Under Singapore consumer law, digital subscriptions generally do not carry a statutory 14-day cooling-off right.

Ownerly’s terms state there is no automatic refund entitlement; refunds must be requested and are discretionary.

Remedies for unfair practices

If you suspect misrepresentation or unfair trading practices, you may file a complaint with the Consumers Association of Singapore (CASE).

Keep records of marketing claims, trial terms, and billing if you pursue a dispute through CASE or other channels.

Customer experiences

Positive reports

• Some users report straightforward cancellations and successful refunds in individual cases.
• Other users praise the usability and the detail of reports while they used the service.

Negative reports

• Several users report unexpected recurring charges, including charges after trials or after attempted cancellations.
• Some customers complained of inaccurate or missing data in reports and of lengthy processes to resolve billing issues.

Documentation checklist

Essential items to prepare

• Your 9-digit Ownerly member ID (include this in all communications).
• The email address registered to your Ownerly account.
• Copy of your billing receipt or transaction date and amount.

Supporting evidence

• Confirmation email for cancellation (if you received one).
• Screenshots of account settings, trial offers, or disputed charges.
• Records of prior contact attempts (chat transcripts, emails, phone call notes).

Common mistakes

Not providing identifying information

Users sometimes omit their 9-digit member ID or registered email when requesting cancellation, which delays processing.

Always include clear identifying details in the first message to speed up resolution.

Assuming automatic refunds or cooling-off

Assuming a statutory cooling-off or an automatic refund can lead to surprise charges; Ownerly requires an explicit refund request.

If you rely on a refund, request it explicitly and keep evidence of the request and responses.

Comparative recap

Quick comparison

The table below summarizes key points about plans, cancellation routes, and refund expectations for quick reference.

After cancelling

What to monitor

Keep the confirmation email and monitor your bank or card statement for up to 10 days for any processed refund.

If unexpected charges appear, contact Ownerly support immediately and keep records of all communications.

Helpful links

• Ownerly Contact Us - cancellation options and site chat.
• Ownerly Billing FAQ - refunds and billing information.
• Ownerly Terms and Conditions - legal and notice details.

Address

Mailing address

MSC - 414887, P.O. Box 105168, Atlanta, GA 30348-5168.

Contact options

Email: [email protected] (include your 9-digit member ID for faster handling).

Phone: toll-free 1‑888‑212‑8460 (see Contact Us page for hours and live chat).