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Cancel BILLIE
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Billie service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Billie: Easy Method
What is Billie
Service overview
Billie is a subscription-based service that delivers razors and personal-care products to customers on a recurring schedule.
Subscribers can customise delivery frequency and product selection through their account settings.
Where it operates
Billie operates online and offers account management via its website and customer support channels.
Local presence may vary; billing and fulfilment follow the terms shown at signup.
How to cancel Billie
Cancel via website
- Log in at the Billie site, open My Account, go to Subscriptions or Your Plan.
- Select Cancel Subscription or Manage Plan and follow the on-screen prompts to confirm cancellation.
- Keep the confirmation screen or email for your records. Source: Postclic guide.
Cancel via email or third party
- Email hello@mybillie.com with your full name, account email and order/subscription details; use a clear subject such as "Cancel My Billie Subscription" and ask for written confirmation. Allow 24 - 48 hours for processing. Source: Billie help (Intercom).
- Use a cancellation service such as DoNotPay: authenticate and they will submit cancellation on your behalf. Confirmation typically arrives within 48 hours. Source: DoNotPay.
What happens when you cancel
Future renewals and deliveries
Cancellation stops future renewals and recurring charges; you should not receive further scheduled shipments after cancellation is confirmed.
Products already paid for before cancellation may still be shipped; there is no guarantee of refund for those items.
Account access and data
Your account may remain accessible for order history and receipts after cancellation.
For account deletion or data questions, contact Billie support and request confirmation of actions taken.
Will I get a refund?
Standard refund policy
- Billie generally does not offer refunds for personal‑care items that have been opened or used, unless there is a manufacturing defect. Source: Intercom.
- No prorated refunds are typically issued if you cancel mid‑billing cycle; you may keep products already paid for. Source: DoNotPay.
Exceptions and payment processor notes
- Refunds for defective items may be handled via the payment processor (Stripe) and, in some cases, processed up to 180 days after purchase; timing depends on the bank/payment network. Source: Postclic.
- Always request written confirmation of any refund decision from support and retain transaction records.
Billie plans and pricing
Overview
Exact Singapore Dollar (SGD) amounts are not listed in the verified sources.
App Store (US) pricing is shown in the table below as noted in available sources.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Billie VIP (monthly) | Unavailable (US$59.99 shown in App Store - USD) | N/A | VIP premium access (creative/customization features) |
| Billie VIP (higher tiers) | Unavailable (US$69.99 - 79.99 shown - USD) | N/A | VIP premium access |
Your consumer rights in Singapore
Relevant law
In Singapore, the Consumer Protection (Fair Trading) Act (CPFTA) governs fair trading and consumer remedies for defective or misdescribed goods and services.
Cooling‑off and refunds
- The 14‑day "cooling‑off" period under CPFTA applies to certain unsolicited and remote sales, but online subscription policies vary and may not guarantee automatic refunds for cancellations.
- For defective or improperly described products, consumers are entitled to remedies such as repair, replacement or refund under Singapore law.
Customer experiences
Positive reports
- Some users report straightforward cancellations via email or the site and friendly support resolving issues like duplicate accounts. Source: Trustpilot reviews.
- Long‑time subscribers note convenience and satisfaction with product and service continuity prior to cancellation.
Negative reports
- Common complaints include slow or unresponsive customer service and cases of billing continuing after customers believe they cancelled. Source: Trustpilot.
- Other issues reported are product performance concerns (blades, irritation) and shipping or tracking frustrations.
Documentation checklist
Essential items to prepare
- Account email and full name as registered with Billie.
- Order number or subscription details (plan name, last billing date).
- Screenshot or copy of cancellation confirmation and any support correspondence.
Helpful extras
- Last four digits of the payment card used and date of the last charge.
- Bank statement excerpt if you need to dispute an unwanted charge later.
Common mistakes
Not saving confirmation
Many customers assume cancellation is complete without saving the confirmation message or screenshot.
Always keep written proof of cancellation to avoid disputes over later charges.
Timing and assuming refunds
Cancelling after a billing date can still leave you charged for that cycle; Billie typically does not prorate refunds.
Do not assume used or opened personal‑care products will be refunded unless a defect is documented.
Comparative recap
How the channels compare
The table below summarises expected confirmation times and refund likelihood across cancellation channels based on available sources.
Quick reference table
| Aspect | Channel | Typical confirmation | Refunds | Period |
|---|---|---|---|---|
| Self-service | Website (My Account → Subscriptions) | Immediate on‑screen confirmation; keep record | No prorated refunds; refunds only for defects | N/A |
| Support request | Email hello@mybillie.com | Allow 24 - 48 hours for processing | Possible for defects; processed case‑by‑case | N/A |
| Third party help | DoNotPay | Confirmation typically within 48 hours | Same refund rules apply; third party submits request | N/A |
After cancelling
What to check
- Save the cancellation confirmation and monitor your card or bank statement for any further charges.
- If billing continues, contact Billie support immediately and escalate with your bank if necessary.
Helpful links
- Billie cancellation help (support article): Intercom help.
- Independent how‑to guide: Postclic guide.
- Third‑party cancellation assistance: DoNotPay.
Address
Registered address
BILLIE PTE. LTD., 252 NORTH BRIDGE ROAD, #B2-01, RAFFLES CITY SHOPPING CENTRE, Singapore 179103.
Notes
This address is a local contact point; cancellations and account actions are typically handled via the website or support email.
If you need formal correspondence, include your account details and request written confirmation of receipt.