Cancellation Iscanner: Easy Method

What is Iscanner

Overview

iScanner is a mobile and web app for scanning, digitising and managing documents across devices.

It offers OCR, PDF editing and optional cloud storage to simplify document workflows.

Key features

Features include fast scanning, text recognition (OCR), basic PDF editing and cloud backup options.

The service is available as free and paid plans with in‑app purchases and web subscriptions.

How to cancel Iscanner

iOS (App Store) cancellation

• Open Settings on your iPhone/iPad, tap your name, then Subscriptions.
• Select iScanner and Cancel at least 24 hours before the next billing date.
• Note: deleting the app or your account does NOT cancel an App Store subscription.

Android (Google Play) cancellation

• Open Google Play Store app → Profile → Payments & Subscriptions → Subscriptions.
• Select iScanner and Cancel at least 24 hours before renewal to avoid the next charge.
• Uninstalling the app or deleting your account will not stop Google Play billing.

Web (iScanner website) cancellation

• Log in at the iScanner website and go to your Account or Settings page.
• Manage or cancel the subscription from the account subscription controls.
• Web subscriptions cannot be cancelled through the App Store or Google Play.

What happens when you cancel

Access and renewal

After cancelling a recurring subscription you typically retain access until the current paid period ends.

Auto‑renewal will stop at the end of that billing cycle; you will not be billed further.

Data and account

Your account and stored documents remain unless you delete them manually.

Back up any important files before removing the app or requesting account deletion.

Will I get a refund?

App Store and Google Play purchases

Refunds for purchases made through the App Store or Google Play follow Apple’s or Google’s refund policies.

iScanner directs users to request refunds through the platform where the purchase occurred.

Web purchases and exceptions

• Web purchases on the iScanner website are generally non‑refundable unless local consumer law requires otherwise.
• Refund requests for web purchases must be submitted via iScanner support (account Contact Us form or email) and, if approved, typically apply only to the current period.
• See iScanner’s official refund page for full details: iScanner refund policy.

Iscanner plans and pricing

Pricing table

Notes on pricing

Prices are taken from the Singapore App Store listing and may reflect promotions or tier variations.

Weekly and annual storage plans are offered alongside one‑time premium purchases.

Your consumer rights in Singapore

Local consumer protections

iScanner states web‑purchase subscriptions are generally non‑refundable unless mandatory local laws provide otherwise.

If Singapore law (for example, the Consumer Protection (Fair Trading) Act) gives you a right to a refund, raise this in your request to iScanner support.

How to raise a claim

• Submit a refund request via your iScanner account Contact Us form or support email and cite the legal basis for your claim.
• Provide receipts, dates and any evidence when asking iScanner to evaluate your claim in good faith.
• See the official refund policy here: iScanner refund policy.

Customer experiences

Positive feedback

Many users praise iScanner for ease of use, clear scans and convenient document management features.

Review sites have highlighted strengths such as simple sharing and email integration.

Negative feedback

• Some users report data loss after upgrades and difficulties exporting large files.
• Complaints also include frequent subscription prompts, perceived aggressive billing and limitations of the free tier.
• For community reports about subscription practices see consumer review sites and app store reviews.

Documentation checklist

Before you cancel

• Locate your purchase receipt or subscription confirmation (App Store/Google Play or web).
• Note the account email, subscription start and renewal dates.
• Take screenshots of subscription listings and billing charges if relevant.

When contacting support

• Provide the platform used to purchase (App Store, Google Play or website) and transaction IDs if available.
• Explain the reason for cancellation or refund request and attach supporting screenshots.

Common mistakes

Deleting the app vs cancelling subscription

Many users assume uninstalling the app cancels a subscription; it does not.

You must cancel through Apple, Google Play, or the iScanner website depending on where you purchased.

Timing and renewals

Cancel at least 24 hours before the billing period ends to avoid an automatic renewal charge.

Waiting until the renewal date can result in another full billing cycle being charged.

Comparative recap

Quick comparison

Takeaway

Cancel on the same platform where you purchased to stop renewals and follow that platform’s refund path.

For web purchases, contact iScanner support and reference local consumer law if applicable.

After cancelling

Next steps

Confirm cancellation in your platform account and keep confirmation screenshots or emails for your records.

Back up any important documents stored in the app or cloud before access ends.

Helpful links

• iScanner terms (cancellation details): https://iscanner.com/mobileapp/terms/en/
• iScanner refund policy (web purchases): https://iscanner.com/refund-policy/en/
• iScanner App Store listing (Singapore): https://apps.apple.com/sg/app/iscanner-pdf-doc-scanner-app/id1040093707

Address

Company address

Mailing address for company correspondence:

66 W Flagler Street, Suite 900‑10023, Miami, FL 33130, United States

For cancellations and support

Use the iScanner website account Contact Us form or support channels for subscription cancellation and refund requests.

Refer to the official refund and terms pages for policy details: iScanner refund policy and iScanner terms.