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Cancellation service #1 in Singapore
WeVideo is a cloud-based video editing platform that lets users create, edit and share videos through a browser or mobile app. It targets casual creators, educators and small teams with tiered plans and cloud storage.
Key capabilities include a timeline editor, stock media access, export/publishing tools and collaboration features for team plans. The interface is designed for quick assembly and cloud-based processing.
Cancelling stops future auto-renewals but does not usually terminate current access immediately. You generally retain the paid plan features until the end of your active billing period.
Your projects, uploaded files and account data typically remain in your WeVideo account after cancellation. Access to premium features or publishing limits will follow the plan status once the billing period ends.
WeVideo states that fees for monthly, annual, Flex, Power, Pro/Unlimited plans and single downloads are non-refundable.
The following prices are sourced from the iOS App Store (Singapore) listing for WeVideo as of February 2025.
| Plan | Price | Period | Features |
|---|---|---|---|
| Mobile Subscription | S$8.48 | Monthly | Mobile-only features |
| Annual Mobile Subscription | S$71.98 | Annual | Mobile-only features |
| Power Subscription | S$13.98 | Monthly | Starter tools for single projects (higher than mobile) |
| Power Subscription (Annual) | S$84.98 | Annual | Starter tools for single projects (annual) |
| Unlimited Subscription | S$22.98 | Monthly | Unlimited storage & publishing time, 4K Ultra HD |
| Unlimited Subscription (Annual) | S$134.98 | Annual | Unlimited storage & publishing time, 4K Ultra HD (annual) |
| Professional Subscription | S$57.98 | Monthly | Full-scale editing, unlimited stock usage, brand management |
| Professional Subscription (Annual) | S$298.98 | Annual | Full-scale editing, unlimited stock usage, brand management (annual) |
| Business Subscription | S$107.98 | Monthly | Collaboration tools for small teams |
| Business Subscription (Annual) | S$648.98 | Annual | Collaboration tools for small teams (annual) |
Singapore's consumer protections for direct sales provide a limited cooling-off right in some cases, but this generally does not apply to digital subscriptions. Digital content or services accessed immediately are typically excluded.
If you believe a provider breached fair-trading obligations, you can seek advice or file complaints through local consumer bodies. For details on consumer rights and remedies, consult local guidance.
See a practical overview for consumers in Singapore: Consumer rights - SingaporeLegalAdvice.
Many users praise WeVideo for ease of use, quick processing and solid basic video and audio production capabilities. Reviews note it is accessible for novices and useful for fast projects.
See user feedback summaries on Trustpilot: WeVideo on Trustpilot.
Some users report the interface can be confusing and that the platform lacks advanced options compared with other tools. A few reviews mention export or publishing limits causing content issues.
Prospective users should weigh simplicity against advanced feature needs before subscribing.
Many users cancel on the WeVideo website but remain billed because their subscription was through the App Store or Google Play. Always check where the original charge appears.
Users sometimes expect a refund or immediate loss of access after cancellation. Refunds are generally not provided and paid access normally continues until the billing period ends.
The table below summarizes key points at a glance to help you decide and act quickly when managing a subscription.
| Feature | WeVideo | Practical tip |
|---|---|---|
| How to cancel | Web account or app-store subscription management | Check your billing statement to see whether Apple/Google billed you. |
| Refund policy | Fees are generally non-refundable | Expect access until period end; save receipts and cancellation proof. |
| User experience | Many find it easy to use; some report missing advanced options | Try free/basic usage to confirm fit before committing to a paid plan. |
Confirm you received a cancellation confirmation and note the date your paid access ends. Retain receipts and any screenshots of the cancellation screen.
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WeVideo's primary operations are international; no Singapore-specific office or cancellation address was found. Use in-app or account settings and app-store portals for cancellations.
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Written by Karthik Ho
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.