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Cancel CRAVE
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Crave service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Crave: Easy Method
What is Crave
Overview
Crave is a subscription streaming service that offers movies, TV series, and premium original content, including programming from HBO and Showtime.
Crave is primarily a Canadian service and is typically accessed with Canadian account details; availability and pricing may vary by region.
Key characteristics
Content includes premium TV shows, films, and exclusive originals that many subscribers value for quality and exclusivity.
Access methods include direct subscriptions on Crave’s website and sign-ups via third‑party platforms such as Apple, Google Play, and Amazon Prime Video Channels.
How to cancel Crave
If you subscribed directly on Crave
- Sign in at Crave's website and go to Account → Subscriptions.
- Follow the on-screen option to cancel; your access usually continues until the end of the billing period.
- For step-by-step guidance, see a summary of the process: Postclic: How to cancel Crave (direct).
If you subscribed via a third party
- Apple App Store: Cancel through your Apple ID Subscriptions; Crave cannot cancel it for you. See guidance: Postclic: Apple subscriptions.
- Google Play: Cancel in the Google Play Store under Subscriptions; Crave cannot cancel it for you. See guidance: Postclic: Google Play subscriptions.
- Prime Video Channels: Manage and cancel via your Amazon Prime Video Channels settings. See overview: Postclic: Prime Video Channels.
What happens when you cancel
Access after cancellation
If you cancel a direct Crave subscription, access typically continues until the end of your paid billing period.
For third‑party subscriptions, access terms depend on the platform (Apple/Google/Amazon) and how they manage billing periods.
Account and data
Cancelling generally prevents future renewals but does not always delete your account or viewing history automatically.
If you want account deletion, check Crave’s account settings or contact support for specific deletion requests.
Will I get a refund?
Crave’s refund policy
Crave’s stated policy is that payments already processed are not refunded and there are no prorated refunds for mid‑cycle cancellations.
See a summary of this policy: Postclic: Refunds and cancellations.
Third-party subscriptions and refunds
- Apple purchases: Refund requests must be made through Apple; Crave cannot issue Apple refunds.
- Google Play: Refunds must be requested through Google Play’s process; Crave does not control these refunds.
- Roku/Amazon: Request refunds through the platform used to subscribe; platform policies apply.
Crave plans and pricing
Check official pricing
Pricing and available plans can change and may differ by country or platform.
Do not rely on third‑party summaries for exact prices; check Crave’s official site for current plan details.
Availability in Singapore
Crave is not officially available in Singapore and there are no Singapore‑specific SGD prices listed by Crave.
Some users report access via VPN with USD pricing, but that is outside official availability and may violate terms of service.
Your consumer rights in Singapore
General guidance
Consumer protections for digital subscriptions vary by country, and rights for streaming services can be limited.
If you have a dispute, consider contacting your payment provider or bank for possible chargeback options and keep records of communications.
Local consumer organisations
For guidance about rights in Singapore, consult local resources such as the Consumer Association of Singapore (CASE) or seek legal advice if needed.
Document all transactions, cancellation attempts, and responses from the provider to support any complaint or dispute.
Customer experiences
Positive feedback
Many subscribers praise Crave’s exclusive content library, particularly HBO and Showtime originals, as a major attraction.
Users often cite access to premium series and films as the primary reason to subscribe.
Common complaints
Frequent negative reports include app performance problems such as buffering, freezing, and crashes across devices.
Users also report difficulty finding cancellation buttons, unexpected auto‑renewals, and disputes about refunds or billing timezones.
Examples of community reports: Reddit thread (cancel button issues), Reddit thread (auto-renewal complaints).
Documentation checklist
What to prepare before cancelling
- Account email and username associated with the Crave subscription.
- Last four digits of the payment card or payment method used (Apple/Google/Amazon if applicable).
- Date of the last charge and billing period details.
Evidence to collect
- Screenshots of subscription page or billing statements showing the charge.
- Screenshots of cancellation confirmation or absence of a cancel button if applicable.
- Any communication with Crave support or the third‑party platform (timestamps and message copies).
Common mistakes
Not checking where you subscribed
Many users try to cancel on Crave’s website when their subscription was set up through Apple, Google, or Amazon.
Always confirm the subscription source before attempting cancellation to avoid delays.
Missing evidence or timing issues
Failing to save payment receipts, confirmation emails, or screenshots reduces your leverage for refunds or disputes.
Another common issue is waiting until after an automatic renewal to request a refund without documented cancellation attempts.
Comparative recap
Quick comparison
| Feature | Period | Direct (Crave website) | Apple App Store | Google Play | Prime Video Channels |
|---|---|---|---|---|---|
| How to cancel | Subscription | Account → Subscriptions on Crave site | Manage via Apple ID Subscriptions | Manage via Google Play Subscriptions | Manage via Amazon Prime Video Channels settings |
| Refunds | Subscription | Generally no refunds or prorated credits | Refunds handled by Apple (request via Apple) | Refunds handled by Google (request via Google) | Refunds handled by Amazon (request via Amazon) |
| Access after cancel | Subscription | Access usually until end of billing period | Depends on Apple’s billing cycle handling | Depends on Google’s billing cycle handling | Depends on Amazon’s channel management |
| Best next step if billed incorrectly | Subscription | Collect evidence and contact Crave; consider bank dispute | Request refund via Apple Support and keep records | Request refund via Google Play and keep records | Contact Amazon Support for refunds or disputes |
After cancelling
Verify cancellation
Save any cancellation confirmation emails or on‑screen confirmations you receive after cancelling.
Check your next billing statement to ensure no further charges occur.
Helpful links and next steps
- General cancellation and refund summary: Postclic: Cancel Crave guide.
- Third‑party subscription notes (Apple/Google): Postclic: Third-party subscriptions.
- If you encounter unresolved billing issues, gather documentation and contact your card issuer or payment provider to discuss dispute or chargeback options.
Address
Corporate mailing address
Bell Media, Inc.
299 Queen St W, Toronto, ON, M5V 2Z5, Canada
Notes about written requests
If you send a written cancellation or dispute by registered mail, include your account details, evidence, and a clear request for cancellation or investigation.
Keep copies of everything you send and any postal tracking information for your records.