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Cancel SMART DNS PROXY
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Smart Dns Proxy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Smart Dns Proxy: Easy Method
What is Smart Dns Proxy
Service overview
Smart DNS Proxy is a subscription service that changes DNS settings to help users bypass geo-restrictions and access blocked content. It does not encrypt traffic like a VPN; it focuses on routing DNS for streaming and region-unblocking.
Core features
The service supports many devices and a wide range of streaming services and is offered on a paid subscription basis with a free trial option. For official feature and pricing details see the provider’s pricing page.
How to cancel Smart Dns Proxy
Cancel web (direct) subscriptions
- Log in to the billing/account area on the Smart DNS Proxy website and cancel via the online billing system where available.
- Or send a written cancellation request by email or letter to the provider. Cancellation becomes effective when the provider receives it (see Terms of Use).
- For details and the provider’s terms, consult the Terms of Use: Terms of Use.
Cancel App Store or Google Play subscriptions
- If you subscribed through Apple (App Store) or Google Play, you must cancel directly through your Apple or Google account subscription settings.
- The store handles the cancellation and refunds where applicable; the provider does not manage these platform subscriptions separately.
- For third-party guidance on this process, see the Postclic cancellation guide: Postclic: How to cancel.
What happens when you cancel
Access and billing
Cancellation stops future renewals once the provider has received your request. The exact access period after cancellation depends on whether a refund is issued and the provider’s handling of your account.
Account data and confirmation
Always request written confirmation of cancellation and retain it. Keep proof of payment and any confirmation emails to support disputes or billing errors.
Will I get a refund?
Standard refund policy
Smart DNS Proxy offers a 30-day money-back guarantee for paid subscriptions. Full refunds are available only if you cancel within the first 30 days after purchase, per the Terms of Use and pricing information.
Trial and exceptions
- The 14‑day free trial available on the website requires no cancellation - if you do nothing the trial simply expires without charge.
- After the 30‑day window, refunds for annual or long-term plans are generally not available or are at the provider’s discretion. Check the Terms of Use for specifics: Terms of Use.
Smart Dns Proxy plans and pricing
Pricing snapshot (SGD)
Below are the commonly advertised plans converted to Singapore dollars. Actual final charge may vary by payment processor and currency conversion rates.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Monthly | S$7.86 | monthly | 14-day free trial, no credit card needed |
| 3 Months | S$22.64 (S$7.55/mo) | 3 Months | 12% discount, 14-day free trial |
| 12 Months | S$63.09 (S$5.26/mo) | annual | 32% discount, 14-day free trial |
| 24 Months | S$75.05 (S$3.13/mo) | 2-Year | 58% discount, 14-day free trial |
| Lifetime | S$252.60 | One-Time | 92% discount, 14-day free trial |
Your consumer rights in Singapore
Refunds and voluntary guarantees
For Singapore users, the 30‑day money‑back guarantee and the 14‑day free trial are voluntary provider promises, not statutory cooling‑off rights in consumer law. The provider’s Terms of Use govern the refund window.
Platform purchases and proof
- If you subscribed via App Store or Google Play, platform refund/cancellation policies apply - check Apple or Google for details.
- Keep receipts, confirmation emails and any cancellation correspondence to support any claim or dispute under Singapore consumer protection rules.
Customer experiences
Positive feedback
Many users praise the service for reliable, fast streaming access and responsive customer support. Testimonials and long-term users frequently cite easy setup and wide device compatibility.
Reported issues
Some reviewers report problems such as connection drops, slower speeds than competitors, or occasional outages at specific datacentres. Independent reviews note mixed opinions on logging transparency and app design.
Documentation checklist
What to gather before cancelling
- Order receipt or proof of purchase and the date of the transaction.
- Account email/username and subscription ID (if available).
- Payment method records and bank/processor transaction IDs.
What to keep after cancelling
- Written cancellation request and provider confirmation (email or screenshot).
- Copies of relevant Terms of Use or pricing pages for reference: Pricing and Terms of Use.
Common mistakes
Subscription platform confusion
Many users attempt to cancel via the provider website when the subscription was purchased through Apple or Google. Platform purchases must be cancelled in the store account to stop renewals and to request platform refunds.
Timing and confirmation errors
Waiting too long to request a refund (beyond the 30‑day window) is a frequent error. Another common issue is not saving cancellation confirmation - without it resolving billing disputes is harder.
Comparative recap
Plan comparison summary
This table summarises price, trial availability and the standard 30‑day refund window for quick comparison.
| Plan | Price (SGD) | Period | 14-day free trial | 30-day refund |
|---|---|---|---|---|
| Monthly | S$7.86 | monthly | Yes | Yes - full refund if cancelled within 30 days |
| 3 Months | S$22.64 | 3 Months | Yes | Yes - full refund if cancelled within 30 days |
| 12 Months | S$63.09 | annual | Yes | Yes - full refund if cancelled within 30 days; after 30 days refunds are limited or discretionary |
| 24 Months | S$75.05 | 2-Year | Yes | Yes - full refund if cancelled within 30 days |
| Lifetime | S$252.60 | One-Time | Yes | Yes - full refund if cancelled within 30 days |
After cancelling
What to check immediately
- Confirm you received written cancellation confirmation from the provider.
- Monitor your payment method for further charges and retain evidence if an unexpected charge appears.
Helpful links and support
- Terms and refund details: Terms of Use.
- Current plans and trial information: Pricing.
- Customer experience summaries and reviews: Testimonials and an independent roundup: VPNRanks review.
- Step-by-step cancellation guidance: Postclic guide.
Address
Provider address
Cakinberk Telekom Ltd. Sti., Adnan Menderes Mh., Edremit Cd. No:1/A, Merkez, Balikesir 10100, Turkey.
Contact pointers
If sending a written cancellation, include your account email, order/transaction ID and a clear statement you wish to cancel the subscription. Retain proof of posting or email delivery.