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Cancellation service #1 in South Africa
Facelab is a photo-editing app and subscription-based service that offers face retouching, filters and portrait enhancement tools. It is commonly distributed through mobile app stores and a developer web presence.
Typical features include selfie retouch, facial feature adjustments, filters and automated portrait fixes. Some tools are provided as one-time in-app purchases or as part of premium subscriptions.
When you cancel through the App Store or Google Play, you retain access to premium features until the current billing period ends.
No immediate access loss normally occurs, unless specified differently by the store at purchase.
Canceling does not necessarily delete your account or saved projects. The developer's data-retention policy is not clearly published.
Export or back up any photos or projects you want to keep before further action.
Completed or partially completed treatments and content are generally non-refundable according to available guidance.
Unused portions of a free trial are forfeited once you subscribe.
Below are one-time in-app purchase prices and a lifetime offering as listed for South Africa in current data sources.
Prices are shown in South African Rand and reflect the latest available listing. Store prices can change and may vary by device or region.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Selfie Beauty Tune & Retouch | R119.99 | One-time | Basic beauty retouch tools |
| Premium Selfie Retouch Editor | R69.99 | One-time | Retouching tools |
| Premium Portrait Tune & Fix | R699.99 | One-time | Full portrait tuning & fix tools |
| Premium Tools for Selfie Edits | R134.99 | One-time | Enhanced selfie editing toolkit |
| Premium Selfie Editor | R79.99 | One-time | All PRO selfie tools |
| Beauty Tools & Face Editing | R99.99 | One-time | Beauty toolset & face editing |
| Beaty Tools for Your Pictures | R34.99 | One-time | Simple beauty tools |
| Premium Selfie Photo Editor | R99.99 | One-time | Advanced photo editing |
| Premium Selfie Editor, Filters | R84.99 | One-time | Selfie editor with filters |
| Lifetime Premium | R1,499.99 | Lifetime | Full access to all selfie tools forever |
Facelab’s terms do not document a 14-day cooling-off period for digital subscriptions in the available guidance.
For in-app purchases via Apple or Google, refunds are governed by the respective store policies and their refund processes.
If you believe you have been charged unfairly, you can dispute the charge with your payment provider or request a refund via Apple/Google channels.
If necessary, escalate complaints to South African consumer-protection bodies with transaction evidence and correspondence.
Removing the Facelab app does not cancel the subscription. You must cancel via the App Store or Google Play subscriptions panel.
Always verify cancellation in the store account settings to avoid unexpected renewals.
Many users incorrectly assume they can cancel anytime and get a refund. Stores generally require cancellation at least 24 hours before renewal.
Assuming an immediate refund without contacting the store often leads to disappointment; follow the store refund process promptly.
The table below summarizes cancellation and refund likelihood by platform to help choose the correct route for action.
Find the platform you used to subscribe and follow the recommended cancellation and refund path described.
| Platform | Cancellation method | Refund chance | 期間 |
|---|---|---|---|
| App Store (iOS) | Cancel via Apple ID → Subscriptions | Refunds via Apple request; case-by-case | Subscription |
| Google Play (Android) | Cancel via Play Store → Payments & subscriptions | Refunds via Google Play request; case-by-case | Subscription |
| Web / Developer | Contact developer support; no public self-service documented | Possible but not guaranteed; depends on developer policies | Varies |
Confirm cancellation in the store and keep a screenshot or confirmation email for your records.
Monitor your bank or card statement for any unexpected future charges and dispute with your payment provider if necessary.
No verified physical or postal address for Facelab was publicly available in the reviewed sources.
If you require a formal address for legal or consumer actions, request it from developer support in writing.
For account or billing issues, use the App Store / Google Play support channels first and include purchase evidence.
Developer contact used in some guidance: [email protected]. Keep copies of all correspondence for escalation if needed.
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Written by Khanyisile Zulu
Former postal advisor · 4 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 4 years to demystify legally binding mail for everyday users.