Cancellation Tapscanner: Simple Process

What is Tapscanner

Overview

Tapscanner is a mobile and web app for scanning documents, converting them to PDFs, and using OCR to extract text. It is offered with free features and paid upgrades for additional functionality.

Core features

Typical features include multi-page scanning, PDF export, basic editing, filters and OCR for text recognition. Exact feature sets depend on the plan and platform used.

How to cancel Tapscanner

Web subscription (Paddle)

• Find your Paddle subscription link or receipt email and follow the cancellation link provided there.
• Alternatively, contact Paddle support with your order ID and the email used for purchase to request cancellation.
• See a step-by-step guide for web cancellations: postclic - Cancel TapScanner.

Mobile app subscriptions (iOS and Android)

• iOS: Open the App Store → tap your profile → Subscriptions → TapScanner → Cancel Subscription. Apple manages billing and refunds.
• Android: Open Google Play Store → profile → Payments & subscriptions → Subscriptions → TapScanner → Cancel. Google manages billing and refunds.
• For guidance on where to cancel, see: postclic - Cancel TapScanner.

What happens when you cancel

Access and renewal

When you cancel a subscription it will generally stop future auto-renewals but you usually keep access until the end of the paid billing period.

Immediate loss of premium features can occur only if the platform or vendor enforces it at cancel time; check your receipt or account status.

Data and account

Canceling typically does not delete your account or stored documents automatically; saved scans and account data often remain unless you delete them.

If you want data removed, follow account settings or contact support and retain any receipts before requesting deletion.

Will I get a refund?

Refunds for web purchases

Web purchases processed via Paddle are governed by Paddle’s Buyer Terms; contact Paddle to request a refund and provide your order details.

TapScanner’s Terms reference Paddle for web purchases and note that pro‑rata refunds may be offered if a paid service is discontinued. See the terms: TapScanner Terms of Service.

Refunds for in-app purchases (Apple / Google)

Purchases through the App Store or Google Play are handled by Apple or Google respectively; refunds must be requested via the relevant store refund processes.

TapScanner does not directly process App Store or Google Play refunds. For common refund issues and experiences, see: postclic - Cancel TapScanner.

Tapscanner plans and pricing

Pricing overview

Pricing shown below is drawn from App Store listings for South Africa and may vary over time by platform and promotion.

Notes on accuracy

Some "Unlimited access" items have differing prices and unclear period labels; verify the exact plan and billing period in the store before purchase.

Your consumer rights in South Africa

General note

TapScanner’s Terms point users to Paddle for web purchases and to Apple/Google for in‑app purchases; local consumer law in South Africa may also apply but is not detailed in those terms.

Because platform providers handle billing, platform dispute and refund channels are usually the first route to resolve charges.

Practical steps for South African consumers

If you believe your consumer rights were breached, keep receipts and correspondence and consider contacting local consumer protection bodies or seeking legal advice for South African‑specific remedies.

Also request refunds or dispute charges through Paddle, Apple or Google as appropriate and document all communication.

Customer experiences

Positive feedback

Many users praise TapScanner for ease of use and good scan quality, and the app holds a strong App Store rating in some regions.

See an overview of common positive points and ratings at: postclic - Cancel TapScanner.

Negative feedback

Frequent complaints include unexpected charges after cancellation or during free trials and difficulty obtaining refunds.

Users report challenges contacting support and confusion about whether TapScanner or the app store handles refunds. For user reports, see: justuseapp - User reports.

Documentation checklist

Before you cancel

• Gather purchase confirmation emails and the order ID.
• Note the platform used (Paddle, Apple App Store, Google Play).
• Take screenshots of subscription status and billing history if available.

After you cancel

• Keep the cancellation confirmation email or screenshot for records.
• Monitor your bank/card statement for any unexpected charges.
• If you need a refund, prepare your order ID and correspondence to submit to Paddle/Apple/Google.

Common mistakes

Canceling in the wrong place

Example: Uninstalling the app without canceling the subscription in the App Store or Google Play will not stop billing.

Always cancel through the platform that originally charged you (Paddle for web, Apple for iOS, Google for Android).

Assuming refunds are automatic

Example: Expecting an automatic refund after canceling a trial or subscription. Refunds are processed by the platform according to their policies, not automatically by TapScanner.

Initiate a refund request with the correct provider and keep records of your request.

Comparative recap

At-a-glance

The table below summarises who handles billing and refunds for each purchase route so you know where to cancel or raise disputes.

Quick decisions

Use this to choose the correct contact channel quickly when you need to stop billing or request a refund.

After cancelling

What to monitor

Check that auto‑renewal is disabled in your account or app store subscription settings and keep an eye on your payment method for new charges.

Keep cancellation confirmations and any case or ticket numbers from support communications.

Helpful links

• Guide to cancelling TapScanner subscriptions: postclic - Cancel TapScanner
• TapScanner Terms of Service (refunds and third‑party billing): TapScanner Terms of Service
• User reports and contact examples: justuseapp - TapScanner contact

Address

Company address

SMART MEDIA INTERNET MARKETING LTD

11 Sderot HaYachasut, Beersheba, 8470924, Israel

Official website

Visit the TapScanner site for terms and support: TapScanner Terms of Service