Postclic is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Camscanner, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Postclic premium unlimited: promotional offer at R 18,05 for 48h, then R 982,94 per month without commitment
Send an e-Postclic to Camscanner
Tracked, timestamped, and certified digital mail
What type of action would you like to take?
Choose the type of mail to generate. The template will be adapted automatically.
The form then adjusts based on your choice
Cancellation service #1 in South Africa
Digital mail
certified, timestamped, tracked, and
recorded on the blockchain
delivered instantly worldwide
Postclic unlimited plan
Promotional offer at R 18,05 for 48 hours
then no commitment, R 982,94 per month
to keep966649193710
Recipient
Camscanner
Room 1102, No.1256, Tianshan West Road, Room 1102, Suite 11
200070 Shanghai , China
REF/2025GRHS4
Cancellation Camscanner: Easy Method
What is Camscanner
Overview
Camscanner is a mobile and web app that lets you scan, store and manage documents using your device camera. It includes OCR for text recognition and sharing features for PDFs and images.
Primary uses
People use Camscanner to create searchable PDFs, fax or email documents, and store scans in the cloud for quick access. It is offered as a free tier with optional paid subscriptions for premium features.
How to cancel Camscanner
iOS - Apple App Store
- Open iOS Settings.
- Tap your name at the top, then Subscriptions.
- Locate Camscanner in the list and tap Cancel Subscription.
- Confirm cancellation; subscription will remain active until the end of the paid period.
Android - Google Play Store
- Open the Google Play Store app.
- Tap your profile icon, then Payments & subscriptions → Subscriptions.
- Select Camscanner and choose Cancel subscription.
- Auto‑renewal stops; you keep access until the paid period ends.
Web / Direct (not via app stores)
- There is no automated cancel button for direct subscriptions.
- Contact Camscanner support by email (for example: [email protected]) and request cancellation.
- Keep written confirmation and any ticket numbers as proof of your request.
What happens when you cancel
Access and renewal
Cancellation stops automatic renewal at the next billing date. You will retain paid features until the end of the current paid period.
Data and account
Your scans and account remain unless you delete them. Export or backup important documents before deleting the account or uninstalling the app.
Will I get a refund?
App store refunds
- Google Play: Refunds are handled by Google and are typically possible shortly after purchase (often within ~48 hours); pro‑rata refunds after this window are unlikely.
- Apple App Store: Refunds are handled by Apple via the Report a Problem process; eligibility is decided under Apple’s policies.
Web/direct purchases
- Direct refunds are generally non‑refundable and issued only at Camscanner’s discretion.
- Exceptions may be considered for unauthorized charges or technical failures; document issues and email support to request review.
Camscanner plans and pricing
Current pricing note
No verified public pricing was available for this guide. For exact fees and promotions, contact Camscanner or check your app store listing before purchasing.
How to get pricing
Check the App Store or Google Play product page where prices are shown for your region, or contact Camscanner support for direct subscription rates.
| Plan | 期間 | Price |
|---|---|---|
| Free | 月額 / 年間 | Contact for pricing |
| Premium / Individual | 月額 / 年間 | Contact for pricing |
| Business / Team | 月額 / 年間 | Contact for pricing |
Your consumer rights in South Africa
Cooling-off and refund rights
Camscanner’s published policies do not show an explicit 14‑day cooling‑off period. App store refunds follow Apple or Google rules instead of a company policy.
How to assert your rights
- Keep proof of purchase, cancellation confirmations and correspondence.
- If you believe you have a statutory right under the Consumer Protection Act, include evidence when contacting Camscanner or dispute the charge with your payment provider.
Customer experiences
Positive feedback
Users praise Camscanner for ease of use, good scanning quality and useful OCR features. See example reviews for user experience summaries.
For more user comments, visit review pages such as Capterra and GetApp ZA.
Common complaints
Negative reviews report unexpected charges after trials, difficulty cancelling direct subscriptions, watermarks and ads on the free tier, and occasional support delays.
See consumers’ reported issues on Trustpilot for examples of complaint patterns.
Documentation checklist
Before you cancel
- Locate purchase receipt or App Store / Google Play order ID.
- Note the subscription renewal date and payment method used.
- Export or backup any scans you need to keep.
After you cancel
- Save cancellation confirmation or support email correspondence.
- Check your bank or card statements for any unexpected post‑cancellation charges.
- If charged in error, file a refund request with the app store or your payment provider and attach evidence.
Common mistakes
Canceling in the wrong place
Example: Subscribing on iPhone but trying to cancel in the app on Android. Always cancel through the store where you purchased (App Store, Play Store) or via direct support for web purchases.
Not keeping proof
Example: Deleting the app without saving cancellation confirmation. This can make refunds or disputes harder, so always keep emails, screenshots or order IDs.
Comparative recap
Quick comparison table
| Platform | Cancellation method | Refund likelihood | 期間 |
|---|---|---|---|
| Apple App Store (iOS) | Cancel via iOS Settings → Subscriptions | Refunds handled by Apple (eligibility varies) | 月額 / 年間 |
| Google Play Store (Android) | Cancel in Play Store → Subscriptions | Google may refund within ~48 hours; later refunds unlikely | 月額 / 年間 |
| Web / Direct | Contact support by email to request cancellation | Generally non‑refundable; exceptions at company discretion | 月額 / 年間 |
Recommendation
If you purchased via an app store, cancel through that store for the fastest result and follow each store’s refund process if required.
For direct subscriptions, email support and keep all evidence; escalate via your bank if you believe charges are incorrect.
After cancelling
Verify billing and access
- Check that auto‑renew is turned off in your store account and that no further charges are scheduled.
- Confirm you still have access until the end of the paid period and export needed files.
Where to get help
Contact Camscanner support by email for direct subscription issues (e.g., [email protected]) and keep all replies.
For community feedback and experiences, see reviews on Capterra, GetApp ZA and Trustpilot.
Address
Corporate headquarters
Camscanner corporate address (primary): CamScanner, Room 1102, No.1256, Tianshan West Road, Room 1102, Suite 11, Shanghai 200070, China.
Alternate contacts
Some cancellation services list regional addresses (UK and others). Use the address that matches your subscription origin or the billing details on your receipt when contacting support.
Similar cancellation services
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Kyle Adams
eIDAS legal expert · 8 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 8 years.
FAQ
To cancel your Camscanner subscription on iOS, open iOS Settings, tap your name at the top, then Subscriptions. Locate Camscanner in the list and tap Cancel Subscription. Confirm the cancellation; your subscription will remain active until the end of the paid period.
If you purchased your Camscanner subscription through the Google Play Store, open the Google Play Store app, tap your profile icon, then Payments & subscriptions → Subscriptions. Select Camscanner and choose Cancel subscription. You will keep access until the paid period ends.
To cancel your Camscanner subscription purchased directly from their website, you need to contact Camscanner support by email to request cancellation. Keep a record of your request for proof.
Refund eligibility depends on how you subscribed. For Apple App Store purchases, refunds are handled by Apple, while Google Play may issue refunds shortly after purchase. Direct subscriptions are generally non-refundable, but exceptions may apply.
After canceling your Camscanner subscription, your scans and account will remain intact unless you choose to delete them. It's advisable to export or back up important documents before deleting your account.