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Cancel VECTEEZY
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Vecteezy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Vecteezy: Easy Method
What is Vecteezy
Overview
Vecteezy is an online library of vectors, illustrations and stock images with free and paid (Pro) subscriptions that grant download and commercial use rights.
The service is subscription‑based and operated by Eezy Inc., providing unlimited downloads and an online editor for subscribers.
Main services
Vecteezy offers both pay‑as‑you‑go credits and subscription plans (monthly and annual) with varying pricing in USD on its site.
Subscribers get access to the editor, commercial licenses for downloaded assets, and no‑ad browsing on paid plans.
How to cancel Vecteezy
Cancelling on the web (direct subscriptions)
If you purchased directly from Vecteezy, manage or cancel via your account settings on the Vecteezy website.
- Sign in at the Vecteezy website and go to your account or billing page.
- Follow the provided cancellation option or contact Vecteezy support if you have a contract question.
- Note: Annual contracts with monthly billing may carry early‑termination charges - see terms below.
Cancelling on Android / Google Play
If your subscription was purchased through Google Play (Android), you must cancel in Google Play - Vecteezy cannot cancel Google Play subscriptions for you.
- Open the Google Play Store app → Account → Subscriptions, then select and cancel the Vecteezy subscription.
- Follow Google Play prompts to confirm cancellation and retain access until the period ends.
- For guidance on Play cancellations, see the third‑party overview linked below.
What happens when you cancel
Access after cancellation
After you cancel a paid subscription, access typically continues until the end of the current paid period.
Auto‑renewal stops at the end of that period; you keep any rights to assets already downloaded under the license terms.
Contract and billing consequences
For annual contracts billed monthly, canceling before the 12‑month commitment ends generally triggers an early‑termination charge equal to 50% of the remaining contract balance, unless local law requires otherwise.
Access continues for the months covered by any cancellation fee paid under those contract terms.
Will I get a refund?
General refund options
Refund eligibility depends on the product purchased and timing.
- Web credits: If none were used and you contact customer service within 14 days, a refund may be possible.
- Monthly web subscriptions: Vecteezy offers a 30‑day money‑back guarantee provided you haven’t downloaded more than three Pro files.
Annual, EU and special cases
Annual contracts are generally non‑refundable; if you cancel early you may be charged 50% of the remaining balance unless local law requires otherwise.
EU residents canceling within 14 days of payment who have not downloaded or licensed content are entitled to a full refund under Vecteezy’s terms.
Vecteezy plans and pricing
Pricing overview
Vecteezy lists prices in USD (and GBP) on its site; ZAR figures below are approximate conversions and may vary with exchange rates.
Promotional rates may exist and can be time‑limited or region‑specific.
Current plan table
| Plan | Price (approx. ZAR) | Period | Features |
|---|---|---|---|
| Monthly Pro Subscription (USD 14) | Approx. R266 - R280 / month | Monthly | Unlimited downloads, full commercial rights, editor access, no ads |
| Annual Pro Subscription (USD 9 effective) | Approx. R171 - R180 / month (billed annually) | Annual | Same benefits as monthly at a reduced effective rate |
| Possible Promotional Rate (USD 4.50) | Approx. R86 - R90 / month | Monthly (if valid) | Unlimited subscription - possibly limited‑time or regional offer |
Your consumer rights in South Africa
Cooling‑off and online purchases
South African consumers typically have a cooling‑off right of about 14 days for online purchases, allowing cancellation and refund under certain conditions.
Vecteezy’s 14‑day refund for unused credits aligns with this consumer protection practice.
Additional protections and limits
Vecteezy’s 30‑day money‑back guarantee for monthly plans (with usage limits) may provide stronger protection than the basic cooling‑off period, subject to the stated conditions.
Always check local law and the specific terms that applied when you purchased, as statutory rights may not be fully displaced by contract terms.
Customer experiences
Positive feedback
Many users praise Vecteezy for high‑quality assets, an easy interface and a mix of free and premium content that attracts return visits.
Trustpilot shows a strong average rating and Capterra reviews from South Africa highlight the free tier’s appeal and content quality.
- See user ratings summary: Trustpilot
- South African reviews overview: Capterra (ZA)
Negative feedback and cautionary notes
Some users report limited free selection, navigation issues and occasional confusion between free and paid assets.
There are also anecdotal reports of billing or content origin concerns; read reviews and monitor your subscriptions carefully.
- Examples of platform‑use issues: GetApp (ZA)
- Broad review aggregation: Trustpilot
Documentation checklist
What to have ready before cancelling
- Account email address and username used for Vecteezy.
- Order number, receipt or transaction ID from your purchase.
- Payment method details (Google Play, PayPal, credit card) and purchase date.
Supporting documents for refunds or disputes
- Screenshots of subscription status or cancellation attempts.
- Records of downloaded files (if dispute relates to allowed downloads).
- Any correspondence with Vecteezy support.
Common mistakes
Not cancelling the right place
Many users assume cancelling on the website cancels Google Play; it does not. Always cancel in the store where you purchased the subscription.
Example: Android purchases must be cancelled in Google Play to stop future charges.
Missing contract terms and fees
Users sometimes overlook annual contract commitments that carry early‑termination fees - check whether your plan is a 12‑month commitment billed monthly.
Example: Canceling early on an annual monthly‑billed contract may trigger a charge equal to 50% of the remaining balance.
Comparative recap
Quick plan comparison
Below is a short comparison of the main subscription options to help decide before cancelling or renewing.
Comparison table
| Plan | Approx. price (ZAR) | Period | Refund window / notes |
|---|---|---|---|
| Monthly Pro (USD 14) | R266 - R280 | Monthly | 30‑day money‑back guarantee if ≤3 Pro downloads |
| Annual Pro (USD 9 effective) | R171 - R180 (effective) | Annual (billed once) | Generally non‑refundable; early cancellation may incur 50% remaining balance fee |
| Promotional rate (USD 4.50) | R86 - R90 | Monthly (promo) | Offer‑dependent; check promotion terms |
After cancelling
Access and license reminders
Keep records of what you downloaded and the license terms for those assets; your right to use already‑downloaded assets generally remains after cancellation.
Access to Pro features typically remains until the paid period expires.
Helpful links and next steps
- Vecteezy terms and refund details: https://www.vecteezy.com/terms
- Third‑party guide for cancelling Play purchases: How to cancel (third‑party guide)
- User review summaries: Trustpilot and Capterra (ZA)
Address
Corporate office
Eezy Inc., the parent company of Vecteezy, is listed at the following address for correspondence and legal notices.
Mailing address
Eezy Inc., 2413 Nashville Road, Suite #B13, Bowling Green, Kentucky 42101, United States