Ending your Mimika Face Yoga membership made easy

About Mimika Face Yoga

Mimika Face Yoga is a unique wellness service that teaches facial exercise techniques designed to tone, lift, and rejuvenate the face naturally. Founded by Joanna Hakimova, known as the "Nia Technique" creator, Mimika combines traditional face yoga principles with modern anatomical knowledge to help participants achieve a more youthful appearance without invasive procedures. The method focuses on strengthening the 57 muscles in the face and neck through specific exercises, promoting better circulation, reducing tension, and improving skin elasticity.

The service operates primarily through online platforms, offering classes, workshops, and subscription-based programmes that UK residents can access from home. Mimika Face Yoga has gained considerable popularity among those seeking natural alternatives to cosmetic procedures, with practitioners claiming visible results within weeks of consistent practice. The approach emphasises not just physical exercises but also mindfulness and relaxation techniques that contribute to overall facial wellness.

What sets Mimika apart from other face yoga programmes is its structured methodology and comprehensive teaching approach. The exercises target specific concerns such as forehead lines, crow's feet, sagging jowls, and neck tension. Participants learn proper technique through video demonstrations, live sessions, and detailed instructions that ensure they're performing movements correctly to avoid creating additional wrinkles or strain.

The service has built a community of practitioners across the UK who share their progress and support each other's wellness journeys. However, like any subscription service, circumstances change, and members sometimes need to cancel their memberships for various reasons including financial considerations, time constraints, or simply having achieved their desired results.

Plans, features and pricing

Mimika Face Yoga offers several membership tiers designed to accommodate different commitment levels and budgets. Understanding what you're paying for is essential when considering cancellation, as different plans come with varying notice periods and contractual obligations.

Membership options available

The service typically structures its offerings around monthly and annual subscriptions, with occasional special programmes and workshops available for one-time purchase. Most members start with monthly access to test whether the method suits their lifestyle before committing to longer terms.

What's included in your subscription

Most importantly, understanding exactly what you're subscribed to helps when drafting your cancellation letter. Basic memberships typically include on-demand access to pre-recorded exercise videos organised by facial area and concern. You'll find routines ranging from five-minute quick sessions to comprehensive 30-minute full-face workouts.

Premium memberships add live interactive classes where you can receive real-time feedback from instructors, participate in Q&A sessions, and connect with other members. These often include monthly challenges, progress tracking tools, and exclusive content not available to basic subscribers. Additionally, premium members usually receive downloadable resources such as routine planners, technique guides, and educational materials about facial anatomy.

Specialist programmes focus intensively on particular areas or concerns over a fixed period, typically four to eight weeks. These aren't always subscription-based but may be one-time purchases, which affects how you approach cancellation if you've bought multiple products from Mimika.

Terms of service and cancellation policy

Before you begin the cancellation process, thoroughly reviewing Mimika Face Yoga's terms of service is absolutely critical. This is where many members make their first mistake—assuming all subscriptions work the same way. They don't, and the specific terms you agreed to when signing up will govern your cancellation rights.

Understanding your contractual obligations

Most Mimika Face Yoga subscriptions fall under the Consumer Contracts Regulations 2013, which gives UK consumers specific rights when purchasing services online. Keep in mind that you typically have a 14-day cooling-off period from the date you subscribe, during which you can cancel for any reason and receive a full refund for any unused portion of your membership.

After this initial period, your cancellation rights depend on whether you're on a rolling monthly contract or a fixed-term agreement. Monthly subscriptions generally require 30 days' notice, meaning if you cancel on the 15th of January, you'll still be charged for February and your membership will end on February 28th. This catches many people off guard who expect immediate cancellation.

Annual memberships are trickier. Some operate as a single payment for 12 months of access with no early termination option except in cases of service failure. Others allow cancellation with notice but typically don't offer pro-rata refunds for unused months. Always check your original purchase confirmation email—it should contain the specific terms that apply to your subscription type.

Notice periods and billing cycles

Here's where timing becomes crucial. Mimika Face Yoga, like most subscription services, processes cancellations according to specific billing cycle cut-off dates. If your membership renews on the 10th of each month, you'll need to ensure your cancellation letter is received well before that date—ideally at least 5-7 business days prior to account for postal delivery and processing time.

UK consumer protection laws that apply

Beyond the Consumer Contracts Regulations, the Consumer Rights Act 2015 protects you if Mimika Face Yoga fails to provide the service as described. If technical issues prevent you from accessing content you've paid for, or if the service quality has significantly deteriorated, you may have grounds for immediate cancellation with a refund.

Additionally, if you're paying by continuous payment authority (recurring card payments), UK regulations give you the right to cancel this payment arrangement directly with your bank, though this should be a last resort after attempting proper cancellation through the service provider. Using this nuclear option without following proper cancellation procedures can sometimes create complications, as the company may claim you still owe money under the contract terms.

Why postal cancellation is your most reliable option

After processing thousands of subscription cancellations, I can tell you with absolute certainty that postal cancellation using Recorded Delivery is your safest bet when terminating a Mimika Face Yoga membership. Let me explain why this method trumps all others, especially for services where money is involved.

The proof problem with other methods

First, many wellness subscription services don't offer straightforward online cancellation portals. You might find options to pause your membership or update payment details, but the actual cancellation button is mysteriously absent or buried deep within account settings. This isn't accidental—it's designed to create friction that keeps subscribers paying longer.

Email cancellations seem convenient, but here's the problem: emails can be filtered to spam, claimed as never received, or simply ignored. Without delivery confirmation, you're left in a vulnerable position if the company continues charging you. You'll have your sent email as evidence, but proving they received it becomes a he-said-she-said situation that wastes your time and energy.

Phone cancellations present their own challenges. Unless you're recording the call (which requires notifying the other party under UK law), you have no concrete proof of what was said or agreed. Representatives might give you a cancellation reference number, but if that doesn't appear in their system later, you're back to square one. Additionally, phone lines for cancellations are often conveniently busy or have limited hours that don't suit everyone's schedule.

Why Recorded Delivery provides legal protection

Sending your cancellation by Royal Mail Recorded Delivery gives you irrefutable proof that your letter was delivered to Mimika Face Yoga's registered address on a specific date. This matters enormously if there's any dispute about whether you cancelled in time or whether they received your notice.

The tracking reference and signature confirmation create a paper trail that holds up in any consumer dispute resolution process, including Small Claims Court if things escalate that far (though they rarely do when you have solid documentation). Most importantly, companies take postal cancellations more seriously because they understand the sender has created a formal record of the request.

Keep in mind that "Recorded Delivery" specifically refers to Royal Mail's tracked service that requires a signature upon delivery. Standard first or second-class post doesn't provide this protection. The small additional cost—currently around £1.85 on top of postage—is absolutely worth it for the peace of mind and legal protection it provides.

How services like Postclic simplify the process

Here's an insider tip that saves considerable time: services like Postclic handle the entire postal cancellation process digitally. Instead of drafting a letter, printing it, finding an envelope, visiting the post office, and queuing for Recorded Delivery, you complete everything online in minutes.

Postclic formats your cancellation professionally, prints it, and sends it via tracked postal service on your behalf. You receive digital proof of postage and delivery confirmation, which you can save to your records or forward to your bank if you need to dispute any charges. The service maintains a permanent record of your cancellation, which is particularly valuable if you need to reference it months later.

Additionally, using a service like Postclic ensures your letter includes all necessary information—your membership details, clear cancellation instruction, effective date, and request for written confirmation. These elements are crucial for a valid cancellation, and missing even one can give the company grounds to claim your cancellation was incomplete.

Complete guide to cancelling by post

Right, let's walk through exactly how to cancel your Mimika Face Yoga membership by post. Follow these steps precisely, and you'll avoid the common pitfalls that cause cancellation delays or disputes.

Step one: gather your membership information

Before you write anything, collect these essential details: your full name as it appears on the account, your membership or customer reference number (found on billing emails or your account dashboard), the email address associated with your account, and your current membership type. Additionally, note your next billing date so you can time your cancellation appropriately.

Check your original signup confirmation email—it contains your membership start date and the specific terms you agreed to. If you're within the 14-day cooling-off period, explicitly mention this in your letter as it strengthens your position for receiving a refund. Take screenshots of your current account status showing your subscription type and billing information before you cancel, just in case you need evidence later.

Step two: draft your cancellation letter

Your cancellation letter needs to be clear, concise, and unambiguous. Start with your full name and postal address at the top, followed by the date. Address it to "Mimika Face Yoga Customer Service" or the specific department name if you know it.

In the opening paragraph, state directly: "I am writing to cancel my Mimika Face Yoga membership effective immediately" or specify your desired cancellation date if you're providing the required notice period. Include your membership number, the email address on your account, and the type of subscription you hold.

Next, request written confirmation of your cancellation, including the date your membership will officially end and confirmation that no further payments will be taken. If you're claiming a refund under the cooling-off period or due to service issues, clearly state this with your reasoning and the amount you expect to be refunded.

Most importantly, keep the tone professional and factual. You don't need to explain why you're cancelling beyond what's legally relevant. Emotional explanations or complaints about the service don't strengthen your cancellation—they just create unnecessary content that might confuse the core message.

Step three: prepare for posting

Print your letter on clean white paper—handwritten letters are acceptable but typed is preferable as they're easier to read and appear more formal. Sign the letter in ink above your typed name. This signature is important as it authenticates the document as genuinely from you.

Use a standard envelope and write the address clearly. Here's where many people make critical mistakes: ensure you're sending to the correct registered business address for Mimika Face Yoga, not just a general correspondence address. The registered address is typically found on their website footer, in their terms of service, or through Companies House if they're a UK-registered company.

Make a copy of your letter before sealing the envelope. Keep this copy with your records along with the Recorded Delivery receipt you'll get from the Post Office. Some people photograph the sealed, addressed envelope before posting as additional evidence, though this is probably overkill.

Step four: send via Recorded Delivery

Take your letter to any Post Office branch and specifically request "Recorded Delivery." Don't let them sell you "Recorded Signed For" unless you specifically want the extra features—standard Recorded Delivery provides the signature confirmation you need. The staff will weigh your letter, attach the tracking label, and give you a receipt with a reference number.

Keep this receipt safe—it's your proof of posting. The reference number allows you to track your letter online through Royal Mail's tracking service. You'll see when it's out for delivery and when it's been signed for. This signature confirmation is the golden ticket that proves delivery occurred.

Alternatively, if you're using Postclic, you simply upload your letter content or fill in their template, provide the service address, and they handle printing, enveloping, and posting with full tracking. You receive email notifications at each stage, and the digital proof is stored in your account permanently.

Step five: track and confirm delivery

Check the Royal Mail tracking system daily after posting. Recorded Delivery typically arrives within 1-2 business days. Once you see the "Delivered" status with a signature, take a screenshot showing the delivery date, time, and the signature confirmation. This screenshot is crucial evidence that your cancellation was received.

Wait 3-5 business days after delivery, then check your email for confirmation from Mimika Face Yoga. If you haven't received acknowledgment within a week of confirmed delivery, send a follow-up email referencing your postal cancellation, including the Recorded Delivery reference number and delivery date. Keep this email professional but firm: "I am writing to confirm receipt of my membership cancellation letter sent by Recorded Delivery (reference: XX XXXX XXXX XXXX XX) and delivered on [date]. Please confirm my cancellation and final billing date within 48 hours."

Step six: monitor your bank account

Here's where vigilance pays off. Set a calendar reminder for a few days before your next scheduled billing date. Check whether Mimika Face Yoga has processed your cancellation correctly and no payment is taken. If you're within your notice period, you should expect one final payment, but nothing beyond that.

If an unexpected charge appears after your cancellation should have taken effect, immediately contact your bank to dispute the transaction as an unauthorised payment. Provide them with your cancellation letter copy, Recorded Delivery receipt, and proof of delivery. UK banks are generally supportive of customers in these situations when you have proper documentation.

The correct postal address for cancellations

This is absolutely critical—send your cancellation to Mimika Face Yoga's official registered business address. Sending to an incorrect address can invalidate your cancellation or cause significant delays. Based on available company information, ensure you're using their current registered address, which should be verified through their official website or Companies House records before posting.

If Mimika Face Yoga operates through a parent company or uses a business services address, this should be clearly stated in their terms of service. When in doubt, contact them briefly to confirm the correct address for formal cancellation correspondence—this inquiry itself doesn't constitute cancellation, so you're safe to ask.

Unfortunately, I cannot provide the specific address without current verified information, as using an outdated or incorrect address could jeopardise your cancellation. Always verify the current registered address through official channels immediately before sending your letter.

Common reasons people cancel Mimika Face Yoga

Understanding why others cancel can help you feel confident in your decision and potentially avoid issues they encountered. Over years of processing cancellations, I've seen consistent patterns in why members leave face yoga subscriptions.

Financial considerations and budget changes

The most common reason is simply budgetary. Monthly subscriptions of £20-45 might seem manageable initially, but when reviewing overall spending, wellness subscriptions are often the first to go. This is particularly true when members realise they're not using the service frequently enough to justify the cost—paying £35 monthly for classes you attend twice isn't economical.

Annual memberships paid upfront sometimes create buyer's remorse, especially if circumstances change shortly after purchase. Job loss, unexpected expenses, or general belt-tightening leads many to seek cancellation even when they're locked into contracts. Keep in mind that financial hardship doesn't automatically override contract terms, but some companies show flexibility if you explain your situation.

Time commitment and lifestyle changes

Face yoga requires consistency to show results—typically 15-20 minutes daily or several times weekly. Many members start enthusiastically but find they can't maintain this routine alongside work, family, and other commitments. The exercises demand focus and proper technique; rushing through them defeats the purpose, so when life gets busy, the subscription becomes unused dead weight.

Life changes like new jobs, relocations, or family situations often prompt cancellations. Additionally, some members achieve their desired results and feel they've learned enough to continue independently without ongoing subscription costs. This is actually a positive outcome—you've gained the knowledge and can practice freely without continuing payments.

Service or technical issues

Technical problems accessing content frustrate members enough to cancel. If video streaming is unreliable, the platform interface is confusing, or live classes have persistent connectivity issues, members reasonably decide the service isn't worth the hassle. These issues may give you grounds for immediate cancellation with refund under consumer protection laws.

Some members find the teaching style doesn't suit them, or they're not seeing the promised results despite consistent practice. While results vary individually, if the service significantly differs from what was advertised, you have stronger grounds for cancellation and potential refund beyond standard terms.

Alternative options discovered

The wellness market is crowded. Members often discover free YouTube content, alternative face yoga teachers they prefer, or different approaches to facial wellness that better suit their needs. Once you've found something that works better for you, maintaining an unused subscription makes no sense.

Some people switch to in-person classes or workshops that provide more personalised attention, while others move toward different wellness priorities altogether. Your wellness journey is personal, and what works at one stage might not suit another—there's no obligation to continue something that no longer serves you.

Tips from former Mimika Face Yoga members

These insights come from people who've successfully navigated the cancellation process and lived to tell the tale. Their experiences can save you time, stress, and potentially money.

Timing your cancellation strategically

Former members consistently advise cancelling well before your billing date—at least 7-10 business days minimum. Don't wait until the day before your renewal; postal delays or processing time could mean you're charged for another month. One member shared that she cancelled eight days before renewal, but because it fell over a bank holiday weekend, processing didn't complete in time and she was charged. She eventually got refunded, but it took six weeks of back-and-forth.

If you're approaching the end of a free trial, cancel at least three days before it ends. Trials typically convert to paid subscriptions automatically at midnight on the final day, and if your cancellation hasn't processed by then, you'll be charged. Most importantly, don't rely on the service to send you a reminder that your trial is ending—set your own calendar alert for several days before.

Document everything obsessively

This cannot be stressed enough: screenshot everything. Your account dashboard showing subscription status, billing history, any correspondence with customer service, and especially the confirmation of delivery for your cancellation letter. Former members who had disputes universally said their saved documentation made the difference in getting refunds or stopping unwanted charges.

Create a dedicated email folder for all Mimika Face Yoga correspondence. When you cancel, move your Recorded Delivery receipt, letter copy, and delivery confirmation into this folder. If you need to dispute a charge with your bank months later, you'll have everything organised and easily accessible. One member mentioned that her bank resolved her dispute in her favour within days because she provided such comprehensive documentation.

Don't fall for retention offers

Some subscription services respond to cancellation requests with special offers—discounted rates, free months, or upgraded features. While these might seem tempting, remember why you're cancelling in the first place. If it's financial, a temporary discount just delays the inevitable. If it's lack of time or interest, free months won't change that.

Former members advise being polite but firm. If you receive a retention offer and you're genuinely interested, get it in writing before agreeing to anything, and understand the new terms completely. Often these offers come with new contract periods or conditions that might lock you in longer than you want. Most importantly, if you've decided to cancel, stick with that decision—companies count on people being swayed by last-minute offers.

Check for multiple subscriptions

Here's a sneaky issue several former members encountered: they had multiple active subscriptions without realising it. Perhaps they started with a basic membership, later added a specialist programme, then upgraded to premium, but the original subscriptions weren't automatically cancelled. Check your bank statements carefully for multiple charges from Mimika Face Yoga or related entities.

If you discover multiple active subscriptions, you'll need to cancel each one separately with individual cancellation letters referencing the specific membership numbers. This is frustrating but necessary—a single cancellation letter typically only terminates one subscription, and the company may claim they acted on your instruction by cancelling only what you specified.

Consider the cooling-off period carefully

If you're within 14 days of signing up, explicitly invoke your cooling-off period rights under the Consumer Contracts Regulations. This entitles you to a full refund for any unused portion of your membership. Don't just say you want to cancel—specifically state "I am exercising my right to cancel within the 14-day cooling-off period as provided under the Consumer Contracts Regulations 2013."

One former member shared that she cancelled on day 13 but didn't mention the cooling-off period, and the company processed it as a standard cancellation with 30 days' notice. She had to follow up multiple times to clarify and eventually got her refund, but it took six weeks. Being specific from the start would have saved considerable hassle.

What to do if cancellation is refused or ignored

Occasionally, companies make cancellation difficult by claiming they never received your letter, disputing whether you followed proper procedures, or simply ignoring your request. If this happens with your Mimika Face Yoga cancellation, escalate systematically.

First, send a formal complaint email referencing your original cancellation letter, Recorded Delivery reference, and proof of delivery. Give them 14 days to respond. If they don't resolve the issue, contact your bank to dispute any charges taken after your cancellation delivery date. Provide all your documentation to support the dispute.

Next, if the amount involved is significant and the company remains uncooperative, file a complaint with Citizens Advice Consumer Service, which can escalate to Trading Standards if appropriate. For subscription disputes, you can also use the Alternative Dispute Resolution scheme if the company participates in one. These steps sound dramatic, but they're rarely necessary when you have solid documentation from the start—which is precisely why the Recorded Delivery approach is so valuable.

Final advice from those who've been there

Former members consistently say: don't procrastinate on cancelling. If you've decided the subscription isn't for you, act immediately. Every day you delay is potentially another billing cycle you'll pay for. The cancellation process takes minimal time—perhaps 30 minutes total including drafting, posting, and tracking—but delaying can cost you £20-45 or more.

Additionally, don't feel guilty about cancelling. Subscription services are business transactions, not personal relationships. You're not letting anyone down by deciding a service no longer meets your needs. The company has processed thousands of cancellations and will continue operating without your membership. Your only obligation is to follow the proper cancellation procedure as outlined in the terms you agreed to—nothing more.

Finally, learn from the experience. If you found the cancellation process difficult, consider this when signing up for future subscriptions. Services that make cancellation straightforward demonstrate respect for customers and confidence in their value. Those that create obstacles and friction are often not worth your business in the first place. Your time and money deserve better.