Editor: DIGITAL WEB TO BEB CONSULTANCIES – FZCO (69841-001)
Address: DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai, United Arab Emirates
Contact: support@postclic.fr
Site : https://postclic.fr
Hoster: HOSTINGER International Ltd.
Address: 61 Lordou Vironos Street, 6023 Larnaca, Cyprus
Site : https://www.hostinger.com
These General Conditions of Sale and Use ("T&Cs") define the rights and obligations of the parties in the context of Postclic's provision of publishing, printing, postage and mailing services for simple, tracked or registered mail in more than 180 countries, as well as services for AI-assisted drafting and pre-designed letter templates.
The Services are accessible in 180 countries and available in 40 languages.
In case of translation discrepancy, the English version prevails.
Use of the Site implies full and complete acceptance of these T&Cs.
Postclic may modify them at any time. The applicable conditions are those in force on the date of the order.
Any price revision will be notified 1 month before it takes effect.
The Client may cancel before this date.
The Services include:
The AI agent does not constitute legal advice. The Client remains solely responsible for the content of their letters.
Any validation of a File by the Client constitutes final agreement and triggers production.
No modification or cancellation is possible after validation.
Any errors in content, address or format are the sole responsibility of the Client.
Printing in black and white or color, single-sided or double-sided, according to available formats.
Printed colors may differ from screen display.
The Client chooses the type of mailing (simple, tracked or registered).
Delivery times depend on the destination country and are indicative.
For major countries (Europe, North America, Asia and the Middle East), the average observed delivery time is 7 business days.
For the rest of the world, delivery times may be longer depending on local postal networks.
These times are purely indicative and do not constitute a contractual commitment.
Proof of mailing and receipt are provided by partner postal operators.
Tracking data available in the client area shall be binding between the parties.
Account creation is mandatory.
Login details are strictly personal and confidential.
The Client undertakes to maintain accurate and up-to-date information.
Postclic may suspend or close an Account in case of fraud, non-payment or breach of contract.
Prices are quoted in euros, or in other currencies for information only.
Subscriptions cover access to software services, excluding postage fees.
Taxes are applied according to the Client's location (local VAT, EU OSS, UAE PDPL).
Payment is made exclusively by credit card via Stripe.
Subscriptions require authorization for recurring payments.
In case of failure or rejection, Postclic may suspend Account access.
The Client may benefit from a 48-hour promotional offer at the rate of €1.90 incl. VAT, giving them immediate and complete access to Postclic Services during this period.
By validating their order, the Client expressly and irrevocably accepts the following conditions:
"I accept the 48-hour promotional offer at €1.90 and authorize automatic debit of €49 at the end of 48 hours for the mandatory first month, then €49 per month thereafter, with no duration commitment and cancelable at any time."
After the 48-hour trial period, the Client is automatically debited €49 incl. VAT for the mandatory first month of subscription.
The minimum amount charged for any subscription, even if cancelled during the 48-hour promotional offer, is €50.90 incl. VAT (€1.90 + €49).
The subscription is then automatically renewed each month at €49 incl. VAT, with no duration commitment.
The Client may cancel at any time from their personal account.
Cancellation takes effect at the end of the first complete month of subscription, i.e. a minimum total period of one (1) month and forty-eight (48) hours from the initial subscription.
Any period started remains due in full. No refund will be made for amounts already debited or for services rendered (printing, postage, document generation or mail transmission).
The Client expressly acknowledges, before any order validation, that they wish the service to be executed immediately upon validation of their subscription, without waiting for the expiry of the fourteen (14) day legal period provided for in Article L.221-18 of the Consumer Code.
By ticking the box provided for this purpose at checkout, the Client expressly and irrevocably waives their right of withdrawal, in accordance with Article L.221-25 of the Consumer Code, in order to gain immediate access to the service.
As printing, postage, or document generation by artificial intelligence services are entirely executed upon file validation, no partial or full refund can be requested after this validation.
No right of withdrawal applies.
The Client guarantees the conformity of content and mailing addresses.
They undertake to comply with applicable laws, particularly regarding personal data and communications.
Any delivery refusal or return due to incorrect address remains the Client's responsibility.
The Site is accessible 24/7 except for maintenance, technical incidents or force majeure.
Postclic reserves the right to temporarily interrupt access without notice or compensation.
Postclic entrusts mail to domestic or international postal operators.
Delivery and distribution are the sole responsibility of these operators.
Any compensation is limited to that granted by these operators.
Services are provided "as is".
No warranty is given for legal compliance, completeness or performance.
Postclic's total liability is capped at the amount paid by the Client over the last 12 months or €100 minimum.
Indirect losses (turnover, reputation, data) are excluded.
The Site, its databases, content, logos and templates are protected.
No right of reproduction, extraction or republication without written authorization from Postclic.
Personal, non-transferable and non-commercial license for use.
Data is processed according to the Privacy Policy published on the Site, in compliance with the GDPR and PDPL.
Postclic implements appropriate security measures and retains documents only for the duration of the subscription.
Postclic applies anti-fraud and compliance controls (KYC/AML).
Any illegal, fraudulent mailing or violation of international sanctions may be blocked or deleted without refund.
Postclic may suspend or close the Client's Account in case of fraud, non-payment, abuse, violation of law or these T&Cs.
No refund is due for the current period.
Mail destined for France, Germany, Spain, Italy, Portugal, Belgium, Switzerland, Austria, Netherlands, Luxembourg, Ireland, United Kingdom, United States, Canada, Australia, Japan, South Korea, Singapore, Hong Kong, United Arab Emirates, Qatar and Saudi Arabia are generally delivered within 7 business days (without guarantee).
For other destinations, the delivery time depends on the local postal network and may exceed 15 days.
These times do not constitute any contractual guarantee.
The Client is prohibited from transmitting or sending:
These T&Cs are governed by the law of the United Arab Emirates.
Any disputes fall under the exclusive jurisdiction of the courts of Dubai, except for any mandatory provision applicable to consumers.