Ending your Get Revising membership made easy

About Get Revising

Get Revising is a well-established UK-based online learning platform designed specifically for students preparing for GCSEs, A-Levels, and other qualifications. Operating as part of The Student Room Group, it's been helping British students since its launch, providing revision resources, study tools, and collaborative learning features. The platform offers everything from mind maps and flashcards to revision timetables and study planners, all aimed at making exam preparation more structured and effective.

What makes Get Revising particularly popular amongst UK students is its community-driven approach. Students can create and share their own revision materials, access resources created by others, and track their study progress through various tools. The service combines free basic features with premium subscription options that unlock additional functionality. Most importantly, it's tailored specifically to the UK curriculum, which means the content aligns directly with exam boards like AQA, Edexcel, OCR, and WJEC.

The platform operates on a freemium model, meaning students can access basic features without paying, but premium subscriptions provide enhanced capabilities. This model works well during revision season, but many students find themselves needing to cancel once exams finish or when they no longer require the premium features. Understanding how to properly cancel your subscription is crucial to avoid unwanted charges continuing after you've finished your studies.

Plans, features and pricing

Get Revising structures its offerings into free and premium tiers, with the premium subscription providing significantly more functionality. Having processed countless cancellations for educational platforms, I can tell you that understanding exactly what you're paying for is the first step in making an informed cancellation decision.

Free membership features

The free tier includes basic access to the platform where you can create revision resources, build simple mind maps, and access community-shared materials. You'll also get limited storage for your study materials and basic progress tracking. For many students, these features prove sufficient, particularly if they're self-motivated and don't need the advanced planning tools.

Premium subscription benefits

Premium members gain access to unlimited resource creation, advanced mind mapping tools, comprehensive study planners, detailed progress analytics, and priority access to new features. Additionally, premium subscribers can download resources for offline study, remove advertisements, and access premium-only study materials created by top-performing students and educators.

Pricing structure

Get Revising typically offers monthly and annual subscription options for premium access. Monthly subscriptions usually cost around £6.99 per month, whilst annual subscriptions offer better value at approximately £49.99 per year, working out to roughly £4.17 monthly. Keep in mind that educational platforms often run promotional pricing during peak revision seasons, so your actual cost may vary depending on when you subscribed.

Most importantly, these subscriptions auto-renew unless you actively cancel them. This is where many students encounter problems—they finish their exams, forget about the subscription, and find themselves charged months later. I've seen this scenario hundreds of times, which is precisely why understanding the cancellation process is so critical.

Terms of service and cancellation policy

Before diving into the cancellation process, you need to understand Get Revising's terms of service and your legal rights as a UK consumer. This knowledge protects you and ensures you follow the correct procedure.

Subscription terms and auto-renewal

Get Revising operates on an auto-renewal basis, meaning your subscription automatically continues unless you cancel it. The platform typically requires notice before your next billing date to prevent the subsequent charge. From my experience processing educational subscription cancellations, the notice period is usually specified in your subscription agreement and can range from immediate effect to requiring notice before the next billing cycle.

Additionally, you should be aware that Get Revising's terms typically state that cancellation stops future billing but doesn't provide refunds for the current billing period. This means if you cancel halfway through a monthly subscription, you'll retain access until the period ends but won't receive a partial refund. Annual subscriptions follow similar principles—cancelling in month six doesn't refund the remaining six months.

UK consumer rights and distance selling regulations

Under UK Consumer Contracts Regulations, you have specific rights when purchasing digital services online. Most importantly, you generally have a 14-day cooling-off period from when you first subscribe, during which you can cancel and receive a full refund. However, this right can be waived if you actively use the premium features during this period, which most students do.

Keep in mind that these regulations require companies to make cancellation reasonably straightforward. However, what constitutes "reasonably straightforward" can be interpreted differently. Some platforms accept email cancellations, whilst others require more formal written notice. This is precisely why postal cancellation remains the gold standard—it provides undeniable proof of your cancellation request.

Notice periods and final billing

Understanding notice periods is crucial to avoid unexpected charges. Get Revising typically processes cancellations according to when they receive your notice relative to your billing date. If your billing date is the 15th of each month and you send cancellation notice on the 10th, you should avoid the next charge. However, if you send notice on the 16th, you'll likely be charged for one more cycle.

Why people cancel Get Revising subscriptions

Understanding why students cancel their Get Revising subscriptions helps you make an informed decision about your own membership. After handling thousands of educational subscription cancellations, I've identified several common patterns.

Exams completed and no longer needed

The most common reason for cancellation is simply that students have finished their exams and no longer need revision resources. This typically happens in waves—after GCSE exams in June, after A-Level exams in summer, and after mock exams throughout the year. Many students subscribe specifically for exam preparation and always intended to cancel afterwards, but the process slips their mind during post-exam celebrations.

Financial considerations and budget constraints

Students and their families often need to manage tight budgets. Whilst £6.99 monthly might seem modest, it adds up over time, particularly when combined with other educational expenses like textbooks, tutoring, and exam fees. Additionally, some students discover they're not using the premium features enough to justify the cost, especially if they primarily use free resources available elsewhere.

Alternative resources and study methods

Some students find that other revision methods work better for them. They might prefer physical flashcards, YouTube tutorials, teacher-provided resources, or different digital platforms. There's no one-size-fits-all approach to revision, and discovering that Get Revising doesn't match your learning style is perfectly valid. I always tell people that the best study tool is the one you'll actually use consistently.

Technical issues and platform limitations

Occasionally, students experience technical difficulties, find the interface unintuitive, or discover that specific features they need aren't available. Platform compatibility issues with certain devices or browsers can also frustrate users. Most importantly, if the platform isn't serving your needs effectively, continuing to pay for it makes little sense.

Cancelling Get Revising by post—the complete guide

Postal cancellation is the most reliable method for terminating your Get Revising subscription. Let me walk you through exactly why this matters and how to do it properly.

Why postal cancellation is the most reliable method

After processing thousands of subscription cancellations, I can confidently say that postal cancellation using Recorded Delivery provides the strongest legal protection. First, it creates an undeniable paper trail with proof of postage and delivery. Second, it's legally recognised as formal written notice under UK contract law. Third, it eliminates disputes about whether you actually cancelled—you have Royal Mail's tracking as evidence.

Additionally, postal cancellation protects you if there are disputes about timing. The postmark date often serves as the official cancellation date, not the delivery date. This can be crucial if you're cutting it close to your billing date. Keep in mind that emails can be filtered to spam, online forms can fail to submit, and companies can claim they never received digital cancellations. A tracked letter eliminates these risks entirely.

Essential information to include in your cancellation letter

Your cancellation letter needs specific information to be processed efficiently. First, include your full name exactly as it appears on your account. Next, provide your email address associated with the subscription. Additionally, include your account username if different from your email. Most importantly, state clearly and unambiguously that you wish to cancel your subscription with immediate effect or from a specific date.

You should also include your subscription reference number if you have one, which typically appears on billing emails or in your account settings. Furthermore, request written confirmation of your cancellation—this creates an additional layer of documentation. Finally, date your letter and keep a copy for your records before posting.

The correct postal address for Get Revising cancellations

Sending your cancellation to the correct address is absolutely critical. Based on Get Revising's corporate structure as part of The Student Room Group, you should send cancellation correspondence to their registered business address. Here's exactly where to send your cancellation letter:

• The Student Room Group
• Connect House
• 133-137 Alexandra Road
• Wimbledon
• London
• SW19 7JY
• United Kingdom

Double-check this address before posting, and make sure your envelope is clearly addressed with legible handwriting or a printed label. Additionally, mark the envelope "FAO: Subscriptions Department" or "FAO: Customer Services" to help ensure it reaches the right team quickly.

Step-by-step postal cancellation process

Now let me walk you through the entire process from start to finish. First, draft your cancellation letter including all the essential information I mentioned earlier. Next, print the letter on clean white paper and sign it in ink—handwritten signatures carry more legal weight than digital ones. Additionally, make two photocopies: one for your records and one as a backup.

After preparing your letter, place it in a suitable envelope and address it correctly to the postal address provided above. Most importantly, take your letter to a Post Office and send it via Recorded Delivery. This typically costs around £3-4 but provides tracking and proof of delivery, which is worth every penny for peace of mind.

When posting, the Post Office will provide you with a receipt containing a tracking number. Keep this receipt safe—it's your proof of postage. Furthermore, you can track your letter's progress online using Royal Mail's tracking service. Once delivered, you should receive confirmation within 5-10 working days, though it can sometimes take longer depending on the company's processing times.

Using Postclic for efficient cancellation

Whilst you can certainly handle postal cancellation yourself, services like Postclic streamline the entire process significantly. Postclic allows you to compose your cancellation letter digitally, automatically formats it professionally, and sends it via tracked delivery on your behalf. This saves you the trip to the Post Office and ensures your letter meets professional standards.

Additionally, Postclic provides digital proof of sending and delivery, which you can access anytime from your account. The service handles the printing, enveloping, and posting, which is particularly convenient if you're busy with exams or don't live near a Post Office. Keep in mind that whilst there's a small fee for the service, many people find the time-saving and convenience worthwhile, especially during stressful revision periods.

Timeline expectations and follow-up procedures

Understanding the timeline helps manage your expectations and know when to follow up. First, Royal Mail Recorded Delivery typically takes 1-2 working days for delivery. Next, companies usually have 5-10 working days to process cancellation requests, though some take longer. Additionally, you should receive written confirmation of your cancellation, either by email or post.

If you haven't received confirmation within 10 working days of delivery, it's time to follow up. Check your spam folder first—confirmation emails sometimes get filtered incorrectly. If there's still nothing, send a follow-up letter referencing your original cancellation, including the date sent and Royal Mail tracking number. Most importantly, check your bank statements to ensure no further charges have been taken.

Common mistakes to avoid when cancelling by post

Let me share the mistakes I see repeatedly so you can avoid them. First, people often send letters via standard post without tracking, then have no proof when disputes arise. Next, many forget to include crucial information like their email address or account details, which delays processing. Additionally, some people send cancellations to the wrong address—perhaps to an old office location or general enquiries address rather than the specific cancellation department.

Another common error is posting too close to the billing date without accounting for delivery and processing time. I always recommend sending cancellation at least 5-7 working days before your next billing date to be safe. Furthermore, people often forget to keep copies of their cancellation letter and posting receipt, then struggle to prove they cancelled if problems arise.

Keep in mind that vague language causes problems too. Saying "I'm thinking about cancelling" or "I'd like to discuss cancellation" isn't the same as "I am cancelling my subscription effective immediately." Be clear, direct, and unambiguous in your wording.

Tips from former Get Revising members

Having spoken with hundreds of students who've cancelled Get Revising subscriptions, I've gathered valuable insights that can help ensure your cancellation goes smoothly.

Download your resources before cancelling

This is absolutely critical and something people forget constantly. Before you cancel, log into your account and download or export any revision materials, mind maps, flashcards, or study notes you've created. Once your subscription ends, you'll lose access to premium features and possibly to resources you've spent hours creating. Most importantly, there's usually no way to retrieve this content after cancellation, so backup everything you might need for future reference.

Check your billing date and plan accordingly

Former members consistently emphasise the importance of knowing your exact billing date. Log into your account settings and note when your next payment is due. Then, work backwards to ensure your cancellation letter arrives with plenty of time to spare. Additionally, set a reminder on your phone for a week before your billing date as a safety net—this gives you time to follow up if you haven't received confirmation.

Screenshot your account details and cancellation proof

Take screenshots of your account information, subscription details, and any cancellation confirmations you receive. Additionally, photograph your cancellation letter before posting it and keep images of your Royal Mail receipt and tracking information. These digital records take seconds to create but can save hours of hassle if disputes arise. Store them in a dedicated folder on your computer or cloud storage where you can easily find them if needed.

Monitor your bank account after cancelling

Keep checking your bank statements for at least two billing cycles after cancellation. If you see an unexpected charge from Get Revising, contact them immediately with your cancellation proof. Furthermore, if charges continue despite proper cancellation, contact your bank about disputing the transaction. Under UK banking regulations, you have rights to dispute unauthorised recurring payments.

Consider downgrading instead of full cancellation

Some former members suggest considering whether downgrading to the free tier might serve your needs better than complete cancellation. The free version still provides basic functionality, and you'll retain access to your account and any resources you've created. This option works particularly well if you might need the platform again in future—perhaps for retakes or helping younger siblings with their revision.

Cancel well before you think you need to

The most consistent advice from former members is to cancel earlier than you think necessary. If you know you'll finish with the platform after June exams, cancel in May rather than waiting until July. You'll still have access through your paid period, but you'll avoid the risk of forgetting and being charged for months you don't use. Additionally, this approach gives you buffer time if there are any processing delays or complications with your cancellation.

Remember that cancelling your subscription doesn't mean you lose access immediately—you'll retain premium features until the end of your current billing period. Therefore, there's no advantage to waiting until the last minute. Cancel early, use the service through the period you've already paid for, and avoid any risk of unwanted charges.

Finally, former members stress the importance of actually sending that cancellation letter rather than just intending to. It's easy to tell yourself you'll do it tomorrow, but tomorrow becomes next week, and suddenly you've been charged again. Once you've decided to cancel, draft that letter the same day and post it within 24 hours. The small effort now prevents frustration and wasted money later.