Ending your Octopus Energy membership made easy

About Octopus Energy

Octopus Energy is one of the UK's fastest-growing energy suppliers, founded in 2015 and now serving over six million customers across the country. What started as a challenger brand has become a major player in the British energy market, known for its technology-driven approach and customer-first philosophy.

The company supplies both gas and electricity to homes and businesses throughout England, Scotland, and Wales. Unlike traditional energy suppliers, Octopus Energy built its business around proprietary technology called Kraken, which handles everything from billing to customer service. This tech-focused approach has earned them numerous awards, including Which? Recommended Provider status for several consecutive years.

Most importantly, Octopus Energy operates as a licensed energy supplier regulated by Ofgem, which means they must follow strict rules about how they treat customers, including clear procedures for switching suppliers or cancelling your account. Keep in mind that \