Ending your OVO Energy membership made easy

About OVO Energy

OVO Energy constitutes one of the United Kingdom's largest independent energy suppliers, providing both electricity and gas services to residential and business customers throughout England, Wales, and Scotland. Established in 2009, the company has grown substantially through strategic acquisitions, most notably the purchase of SSE Energy Services in 2020, which significantly expanded its customer base to approximately five million accounts. The organisation positions itself as a technology-driven energy provider with a commitment to renewable energy sources and carbon neutrality objectives.

In accordance with regulatory frameworks established by Ofgem (Office of Gas and Electricity Markets), OVO Energy operates under strict licensing requirements that govern all aspects of its service provision, including customer acquisition, billing practices, and contractual termination procedures. The company maintains its principal administrative offices at the following address:

• 1 Rivergate, Temple Quay, Bristol, BS1 6ED

Furthermore, OVO Energy's business model emphasises digital engagement with customers, offering mobile applications and online account management platforms. Nevertheless, the company remains obligated to maintain traditional communication channels, including postal correspondence, which serves as a legally robust method for contractual communications and service cancellations.

Membership options and pricing structures

Standard tariff arrangements

OVO Energy provides various tariff structures designed to accommodate different consumption patterns and customer preferences. The primary distinction exists between fixed-rate tariffs and variable-rate arrangements. Fixed-rate contracts guarantee a predetermined unit price for electricity and gas throughout a specified contract duration, typically ranging from twelve to twenty-four months. Consequently, customers benefit from price certainty and protection against market fluctuations during the fixed term.

Variable-rate tariffs, conversely, fluctuate in accordance with wholesale energy market conditions and regulatory price cap adjustments implemented by Ofgem. These arrangements do not bind customers to fixed contract periods and generally permit termination without early exit penalties. The Energy Price Guarantee and subsequent price cap mechanisms have significantly influenced pricing structures across the industry, including OVO Energy's offerings.

Specialised tariff products

OVO Energy has developed several specialised tariff products that incorporate specific features or benefits. The \