Ending your Simmer Eats membership made easy

About Simmer Eats

Simmer Eats is a UK-based meal kit delivery service that brings pre-portioned ingredients and chef-designed recipes directly to your doorstep. Founded to simplify home cooking, the service focuses on providing restaurant-quality meals that customers can prepare in their own kitchens without the hassle of meal planning or grocery shopping. Each delivery contains exactly what you need to create delicious dishes, with step-by-step recipe cards guiding you through the cooking process.

The company positions itself as a premium option in the increasingly crowded meal kit market, emphasising quality ingredients sourced from trusted suppliers. Unlike some competitors that offer budget-friendly options, Simmer Eats targets customers who value culinary creativity and are willing to pay slightly more for unique recipes and superior ingredients. Their menu changes weekly, featuring a diverse range of cuisines from Mediterranean to Asian-inspired dishes.

Operating from their London headquarters at Suite 1, 3rd Floor, 11-12 St. James's Square, Simmer Eats delivers throughout most of the UK. The service has grown steadily since launch, attracting food enthusiasts who enjoy cooking but want to avoid the time-consuming aspects of meal preparation. However, like many subscription services, they've also faced their share of cancellation requests from customers whose circumstances or preferences have changed.

Most importantly, understanding what Simmer Eats offers helps you make informed decisions about whether to continue your subscription. Many people sign up during promotional periods or when they have more time for cooking, only to find later that the service no longer fits their lifestyle. This is completely normal, and knowing how to properly cancel ensures you won't be charged for boxes you don't want or need.

Plans, features and pricing

Simmer Eats operates on a flexible subscription model designed to accommodate different household sizes and cooking frequencies. The service offers several plan options that vary based on the number of people you're cooking for and how many meals you want per week. This flexibility is one of their selling points, but it's also something you need to understand thoroughly when cancelling, as different plans may have different notice requirements.

Available subscription plans

The standard offering includes plans for two people or four people, with options to receive between two and five meals per week. Each meal is designed to serve the specified number of people, so a two-person plan delivers ingredients for two servings per recipe. Customers can choose their preferred recipes each week from the available menu, which typically features eight to twelve options ranging from quick weeknight dinners to more elaborate weekend cooking projects.

Keep in mind that pricing fluctuates based on the specific recipes you select and any promotional discounts applied to your account. Premium recipes featuring specialty ingredients like seafood or premium cuts of meat typically cost more per serving than standard options. Additionally, first-time customers often receive significant discounts on their initial boxes, which can create confusion about the true ongoing cost of the service.

Key features and delivery schedule

Deliveries arrive in insulated packaging designed to keep ingredients fresh, even if you're not home when the box arrives. The company uses refrigerated delivery methods and includes ice packs to maintain proper temperatures. Standard delivery occurs on specific days of the week depending on your postcode, and you can typically choose your preferred delivery day during signup.

Recipe cards provided with each box include full nutritional information, cooking times, and difficulty ratings. Most recipes are designed to be completed in 30-40 minutes, though some premium options may require additional preparation time. The service also accommodates various dietary preferences, offering vegetarian options and clearly labelling allergens, though they cannot guarantee completely allergen-free preparation due to shared facilities.

Terms of service and cancellation policy

Understanding Simmer Eats' terms of service is absolutely crucial before you attempt to cancel. I've seen countless customers get charged for unwanted boxes simply because they didn't grasp the timing requirements or missed important details buried in the fine print. The company's cancellation policy follows industry standards but has specific nuances you need to know.

Legal requirements in the UK

Under the Consumer Contracts Regulations 2013, UK consumers have specific rights when dealing with subscription services. You have a 14-day cooling-off period from the date you sign up, during which you can cancel without penalty. However, this right doesn't extend indefinitely – once you've started receiving and using the service beyond this initial period, different rules apply.

Most importantly, Simmer Eats must provide clear information about how to cancel and any notice periods required. They cannot make cancellation unreasonably difficult or hide the process. If you believe the company has violated these regulations, you can report them to Trading Standards or seek advice from Citizens Advice. Additionally, any charges made after you've properly submitted a cancellation notice could be disputed through your bank or card provider.

Notice periods and cut-off times

Here's where many people trip up: Simmer Eats requires advance notice before your next scheduled delivery. The standard notice period is typically five to seven days before your delivery date, though this can vary. This means you cannot cancel on Monday and expect to avoid a Wednesday delivery – you needed to cancel the previous week.

The company processes cancellations on business days only, excluding weekends and bank holidays. This is why postal cancellation with proof of delivery becomes so important – you need documentation showing exactly when your cancellation request was received. I've handled cases where customers claimed they cancelled \