Cancellation service n°1 in United Kingdom
Tasty Trek is a UK-based subscription box service that delivers curated selections of international snacks and treats directly to your door each month. The company has built its reputation on introducing British customers to unique flavours from around the world, from Japanese Kit-Kats to American candy bars and European chocolate specialities. Each box typically contains between 10 to 15 full-sized products, carefully selected to provide a diverse tasting experience that takes subscribers on a culinary journey without leaving their homes.
The service operates on a monthly subscription model, with boxes dispatched in the first week of each month to arrive before mid-month. Tasty Trek has carved out a niche in the increasingly crowded subscription box market by focusing specifically on authentic international snacks rather than artisan or locally-produced items. This approach appeals particularly to adventurous eaters, families looking for novelty treats, and anyone interested in exploring global food culture from the comfort of their sofa.
What sets Tasty Trek apart from competitors is their themed approach. Each month focuses on a different country or region, with previous boxes featuring snacks from South Korea, Mexico, Italy, and various Nordic countries. The company includes information cards detailing the origin and cultural significance of each item, turning snack time into an educational experience. This attention to detail has earned them a loyal following, though as with any subscription service, circumstances change and members eventually need to cancel.
Understanding how Tasty Trek operates is essential before initiating cancellation. The company processes subscriptions on a monthly cycle with specific cut-off dates for modifications. Missing these deadlines can result in receiving and being charged for an additional box you didn't want, which is one of the most common complaints I've seen from members attempting to cancel. Keep this timing in mind as we work through the cancellation process.
Tasty Trek offers several subscription tiers designed to accommodate different budgets and household sizes. Understanding which plan you're currently on is crucial for calculating any potential refunds or final charges when you cancel. Let me break down the current pricing structure so you know exactly what you're working with.
| Plan Name | Monthly Price | Items Per Box | Commitment |
|---|---|---|---|
| Explorer | £13.99 | 10-12 items | Month-to-month |
| Adventurer | £19.99 | 15-18 items | Month-to-month |
| Globetrotter | £29.99 | 20-25 items | Month-to-month |
| Annual Explorer | £149.99/year | 10-12 items | 12 months |
| Annual Adventurer | £209.99/year | 15-18 items | 12 months |
The Explorer plan serves as the entry-level option, perfect for individuals or couples wanting to sample international snacks without significant financial commitment. This tier includes the core experience with slightly fewer items but maintains the same quality standards and themed approach as higher tiers. All prices include standard UK delivery, though subscribers in remote Scottish islands or Northern Ireland may incur additional postal charges.
Most importantly, pay attention to whether you're on a monthly or annual plan. Annual subscribers receive a discount equivalent to roughly two months free, but they're committed to the full year unless there are exceptional circumstances. I've processed countless cancellations where members forgot they'd opted for annual billing to save money, then faced complications when trying to cancel mid-term. Check your original confirmation email or bank statements to verify your plan type before proceeding.
Additionally, Tasty Trek occasionally runs promotional offers for new subscribers, such as 50% off the first box or free shipping for three months. These promotions don't typically affect cancellation procedures, but they can create confusion about what you're actually being charged. Some members mistakenly believe they're on a permanently discounted rate when the promotion has actually expired, leading to surprise charges that prompt cancellation decisions.
The company also offers gift subscriptions, which operate differently from standard memberships. Gift subscriptions run for a predetermined number of months (typically 3, 6, or 12) and automatically terminate at the end without requiring cancellation. If someone gifted you a subscription and you're still receiving boxes beyond the gift period, you've likely been converted to a standard paying member and will need to follow the full cancellation process outlined in this guide.
Understanding Tasty Trek's official cancellation policy is absolutely critical before you send any cancellation correspondence. The company operates under UK consumer law, which provides certain protections, but their specific terms add additional requirements that you must follow to ensure a clean break from the service.
According to their terms of service, Tasty Trek requires a minimum of 7 working days' notice before the next billing cycle to process cancellations. This is where many members encounter problems. The billing cycle begins on the 1st of each month, meaning your cancellation notice must reach them by the 22nd of the previous month at the absolute latest to avoid being charged for the next box. I always recommend adding extra buffer time because postal delays can and do occur, especially during peak periods like Christmas or around bank holidays.
For annual subscribers, the situation becomes more complex. Tasty Trek's terms state that annual plans are non-refundable except in cases where the company fails to deliver the service as promised. This means if you've paid for 12 months upfront and want to cancel after 6 months, you won't receive a refund for the remaining 6 months unless you can demonstrate that Tasty Trek breached their contract. However, UK consumer law does provide some protections if you can show the service was misrepresented or fundamentally not as described.
Keep in mind that under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period from when you first subscribe. If you're within this window, you have an automatic right to cancel and receive a full refund, minus the cost of any box already dispatched. This cooling-off period doesn't apply to renewals of existing subscriptions, only to new sign-ups or when you upgrade to a different plan tier.
The company's terms also specify that cancellations must be submitted in writing. This is actually advantageous for you because it creates a paper trail. Verbal cancellations or casual emails can be disputed or "lost," but a properly sent letter via Recorded Delivery provides indisputable proof that you've met your contractual obligations. I've seen too many cases where members thought they'd cancelled through a quick email, only to find themselves still being charged months later.
Additionally, Tasty Trek's policy states that you remain responsible for any boxes dispatched before your cancellation takes effect. If you send your cancellation letter on the 25th of the month and the next box ships on the 1st, you'll still receive and be charged for that box. This isn't the company being difficult; it's standard practice because their logistics and procurement processes begin well before the actual dispatch date. Planning your cancellation timing carefully can save you the cost of an unwanted final box.
Before diving into the cancellation mechanics, it's worth understanding the common reasons members end their subscriptions. This context helps you frame your cancellation appropriately and, in some cases, might even reveal solutions you hadn't considered.
Financial constraints top the list of cancellation reasons I encounter. Subscription boxes are often signed up for impulsively or during financially comfortable periods, but when budgets tighten, they're among the first expenses to be cut. With Tasty Trek's monthly fees ranging from £13.99 to £29.99, that's £167.88 to £359.88 annually that could be redirected toward essentials. There's absolutely no shame in prioritising your financial wellbeing over luxury treats.
Repetitive or disappointing box contents represent another major complaint. While Tasty Trek curates their selections carefully, personal taste is subjective. Some members find they dislike entire categories of snacks featured in certain months, or they feel the novelty wears off after several boxes. Others report receiving items they've already tried in previous boxes or that are readily available in UK supermarkets, diminishing the "exclusive international experience" appeal.
Dietary restrictions and health concerns also drive cancellations. Members who develop allergies, adopt new dietary approaches like veganism or keto, or simply decide to reduce sugar intake find that Tasty Trek's offerings no longer align with their needs. The company does offer some allergen information, but the nature of international snacks means ingredients can be difficult to verify completely, creating anxiety for those with serious dietary restrictions.
Lifestyle changes frequently prompt cancellations too. Moving house, especially abroad, makes continuing a UK-based subscription impractical. Similarly, members who initially subscribed to share treats with partners or housemates may cancel after relationship changes or living arrangement shifts. Parents sometimes cancel when children outgrow their interest in the novelty snacks or develop more sophisticated palates.
Finally, subscription fatigue is real. Many households accumulate multiple subscription services, and the administrative burden of managing them all becomes overwhelming. When you're juggling streaming services, meal kits, beauty boxes, and snack subscriptions, something has to give. Tasty Trek often falls into the "nice to have but not essential" category when members audit their recurring expenses.
Postal cancellation is hands-down the most reliable method for terminating your Tasty Trek subscription, and I'm going to walk you through exactly how to do it properly. Whilst some companies offer online cancellation portals or phone options, sending a formal letter via Recorded Delivery creates an indisputable paper trail that protects you if any disputes arise later.
First, let me explain why postal cancellation is superior to other methods. A letter sent via Royal Mail's Recorded Delivery service provides you with proof of postage and confirmation of delivery. This means Tasty Trek cannot claim they never received your cancellation request, which is a surprisingly common issue with email cancellations that mysteriously end up in spam folders or are "not received." The tracking number and signature upon delivery create legal evidence that you've fulfilled your contractual obligation to provide written notice.
Additionally, postal cancellation forces you to be thorough and precise with your information. When you're typing out a formal letter, you naturally include all necessary details like your full name, address, subscription number, and clear cancellation instructions. Quick emails or phone calls often miss crucial information, leading to processing delays or failed cancellations. The formality of a letter also signals to the company that you're serious about cancelling and understand your rights.
Before you write anything, gather all relevant information about your subscription. You'll need your full name exactly as it appears on your account, your delivery address, your email address associated with the subscription, and ideally your customer or subscription reference number. This reference number typically appears on dispatch confirmation emails or on the packing slip included with your boxes. If you can't locate it, don't panic—your name and address should be sufficient for the company to identify your account, though including the reference number speeds up processing.
Next, check your bank statements or email confirmations to verify your current plan type and billing date. Knowing whether you're on monthly or annual billing, and when your next charge is scheduled, helps you time your cancellation appropriately. Remember that 7-working-day minimum notice period I mentioned earlier? Calculate backwards from your next billing date, add several extra days for postal transit, and you'll identify the latest date you should post your letter.
Your letter should be clear, concise, and professional. State explicitly that you wish to cancel your subscription, specify the effective date (typically "immediately" or "at the end of the current billing period"), and request written confirmation of the cancellation. Include your contact details so they can confirm receipt. Keep the tone polite but firm—there's no need for lengthy explanations about why you're cancelling, though a brief reason like "due to personal circumstances" is perfectly acceptable if you feel compelled to provide one.
Most importantly, keep a copy of your letter for your records. Photograph it or make a photocopy before sealing the envelope. This copy, combined with your Recorded Delivery receipt, forms your complete evidence package should any issues arise. I've seen cases where companies disputed the content of cancellation letters, and having your own copy immediately resolved the disagreement.
Sending your cancellation to the correct address is absolutely critical. An incorrectly addressed letter will delay processing or potentially never reach the right department at all. Based on the most current information available, Tasty Trek's official correspondence address for subscription cancellations is:
Write this address clearly on your envelope, and I recommend writing "SUBSCRIPTION CANCELLATION" in the bottom left corner of the envelope. This helps the mailroom route your letter to the correct department immediately rather than it sitting in a general correspondence pile for days. Use a quality envelope that won't tear in transit, and ensure your return address is clearly visible on the back in case the letter needs to be returned for any reason.
Standard first-class post is not sufficient for cancellation letters. You must use Royal Mail's Recorded Delivery service, which currently costs £3.35 on top of first-class postage. Yes, this adds to the cost of cancelling, but it's worth every penny for the protection it provides. You can send Recorded Delivery items from any Post Office branch or arrange collection if you have a business account.
When you hand over your letter at the Post Office, the clerk will provide you with a receipt containing a unique tracking number (typically starting with "R" followed by 13 digits). Guard this receipt carefully—it's your proof of postage. You can track your letter's progress on the Royal Mail website by entering this number, and you'll be able to see exactly when it was delivered and who signed for it.
Keep in mind that Recorded Delivery provides proof of delivery, not proof of the letter's contents. This is why keeping a copy of your actual letter is essential. The combination of your letter copy plus the Recorded Delivery receipt proving it was sent to Tasty Trek on a specific date creates robust evidence of your cancellation request.
Strategic timing can save you money and hassle. If your billing date is the 1st of the month and you send your cancellation letter on the 28th of the previous month, you're cutting it extremely close. Postal delays, bank holidays, or staff shortages at Tasty Trek could mean your letter isn't processed in time, resulting in one more charge and box dispatch.
I always recommend the "10-day rule" for subscription cancellations. Send your letter at least 10 working days before your next billing date. This provides a comfortable buffer for postal transit (typically 1-2 days for Recorded Delivery), processing time at the company (2-3 days), and any unexpected delays. For Tasty Trek specifically, this means posting your cancellation by the 15th-18th of the month if your billing date is the 1st.
Additionally, avoid posting cancellation letters right before bank holidays or during the Christmas period. Postal services slow down, and companies often operate with reduced staff during these times. If your billing date falls shortly after a bank holiday period, send your letter even earlier than usual to account for these delays.
After posting your letter, monitor your Recorded Delivery tracking until it shows as delivered. Once delivered, Tasty Trek should process your cancellation within 3-5 working days under normal circumstances. Most companies send email confirmation of cancellations, so watch your inbox (including spam folders) for this confirmation.
If you haven't received confirmation within one week of the delivery date shown on your tracking, it's time to follow up. Send a polite email to their customer service address referencing your cancellation letter, the date it was delivered (include your tracking number), and requesting confirmation that your cancellation has been processed. Attach a photo or scan of your Recorded Delivery receipt as evidence.
Continue monitoring your bank account around your normal billing date. If a charge appears after you've confirmed delivery of your cancellation letter, contact your bank immediately to dispute the charge. Provide them with copies of your cancellation letter and Recorded Delivery receipt. Under UK payment regulations, you have strong grounds for a chargeback if you can prove you cancelled in accordance with the company's terms.
For those who find the postal cancellation process daunting or simply don't have time to visit the Post Office, services like Postclic offer a convenient alternative. Postclic allows you to create, send, and track cancellation letters entirely online, which can be particularly helpful if you're mobility-limited, working long hours, or simply prefer digital solutions.
The service works by letting you compose your letter through their platform, which then prints, envelopes, and posts it on your behalf using tracked delivery services. You receive digital proof of postage and can track the letter's progress online. This approach combines the legal robustness of postal cancellation with the convenience of digital processing, and it ensures your letter is professionally formatted and correctly addressed.
Postclic particularly shines when you're dealing with tight deadlines. If you realise on a Friday evening that your billing date is approaching and you need to cancel immediately, you can submit your letter through Postclic and it will be posted on the next working day. This eliminates the need to rush to the Post Office during limited opening hours. The service maintains records of all correspondence sent, creating an automatic archive of your cancellation attempt.
The cost of using Postclic is comparable to or slightly more than doing it yourself with Recorded Delivery, but the time savings and peace of mind often justify the expense. For those managing multiple subscription cancellations simultaneously, the platform's ability to send multiple letters efficiently makes it especially valuable.
Having processed thousands of subscription cancellations, I've gathered invaluable insights from former Tasty Trek members about what works, what doesn't, and what they wish they'd known before starting the cancellation process. These real-world tips can save you time, money, and frustration.
The single most valuable habit you can develop is documenting your subscription from the moment you sign up. Create a dedicated folder (physical or digital) containing your initial sign-up confirmation, all dispatch notifications, billing receipts, and any correspondence with the company. When it comes time to cancel, you'll have everything you need at your fingertips rather than scrambling through months of emails.
One former member shared that they'd taken screenshots of Tasty Trek's terms and conditions when they first subscribed. When the company later changed their cancellation notice period from 5 to 7 days, this member was able to reference the original terms they'd agreed to, which proved crucial in resolving a billing dispute. Whilst companies can update their terms, having records of what you originally agreed to provides important context.
Additionally, photograph or scan your Recorded Delivery receipt immediately after posting your cancellation letter. Phone cameras are perfectly adequate for this. Upload the image to cloud storage or email it to yourself so it's accessible even if you lose the physical receipt. This digital backup has saved countless members when original receipts faded (thermal paper receipts degrade over time) or were misplaced.
Several former members reported receiving boxes they'd forgotten were already in transit when they cancelled. Remember that Tasty Trek's logistics cycle means boxes are prepared and dispatched in the first week of each month. If you cancel on the 2nd or 3rd of the month, a box has almost certainly already been dispatched to you, and you'll still be charged for it.
Before sending your cancellation letter, check your email for dispatch notifications. If a box has already shipped, you're obligated to accept and pay for it under the terms of service. There's no point fighting this charge—it's legitimate and you won't win a dispute. Instead, time your cancellation for mid-to-late in the month when you're safely between dispatch cycles.
One particularly savvy former member recommended checking Tasty Trek's social media accounts before cancelling. The company sometimes posts about dispatch schedules, warehouse closures, or delays that might affect when boxes ship. This intelligence can help you time your cancellation perfectly to avoid unwanted charges.
When companies receive cancellation requests, they often respond with retention offers: discounts, free boxes, or plan modifications designed to keep you subscribed. Tasty Trek has been known to offer 25-50% discounts for three months or the ability to pause your subscription rather than cancel outright. These offers can be tempting, but former members overwhelmingly advise resisting them unless your cancellation reason is purely financial and temporary.
The problem with retention offers is they're typically short-term solutions to what's often a permanent change in circumstances or preferences. You'll enjoy the discounted rate for a few months, but then you're back to full price and facing the cancellation process all over again. One former member described this as "subscription limbo"—you're not fully committed to the service, but you're not free of it either, and it creates ongoing mental burden.
If you're offered a pause option instead of cancellation, be very cautious. Pauses are useful if you're temporarily away or want to skip a month, but they're not suitable for long-term breaks. Some members reported forgetting about paused subscriptions that automatically resumed months later, resulting in unexpected charges. If you're genuinely done with the service, a clean cancellation is far better than a pause that might catch you out later.
Don't assume that one missed charge after your cancellation date means everything is resolved. Former members report that billing errors sometimes appear months after cancellation, particularly if you were on an annual plan or had a complex billing history with the company. Set a calendar reminder to check your bank statements for at least three months after cancelling to ensure no unexpected Tasty Trek charges appear.
If you do spot a charge after cancellation, act immediately. Contact your bank's fraud or disputes department within 24-48 hours of noticing the charge. Provide them with your cancellation letter copy and Recorded Delivery receipt. UK banks are generally very supportive of customers in these situations, especially when you have clear documentation. The faster you report the erroneous charge, the faster it can be reversed.
One former member suggested setting up a bank alert specifically for any transaction from Tasty Trek. Most banking apps allow you to create merchant-specific notifications. This way, if any charge from the company hits your account, you're immediately aware and can respond before it complicates your finances.
Multiple former members expressed regret about choosing annual subscriptions to save money, only to want to cancel mid-term. The savings on annual plans are genuinely attractive—roughly £20-40 depending on the tier—but the lack of flexibility can become a significant problem if your circumstances change.
If you're currently on an annual plan and want to cancel, review Tasty Trek's terms carefully regarding early termination. Some members have successfully negotiated partial refunds by demonstrating that the service wasn't as described or by citing specific UK consumer protection regulations. However, these negotiations are time-consuming and outcomes aren't guaranteed. The lesson here is to think very carefully before committing to annual billing for any subscription service.
For those considering Tasty Trek in the future, former members overwhelmingly recommend starting with monthly billing even if annual is cheaper. Use the monthly option for at least 3-6 months to confirm you genuinely love the service and will use it consistently. Only then should you consider switching to annual billing for the savings. The flexibility of monthly billing is worth the slight premium for most people.
After sending your cancellation letter, expect to receive an email asking if you're certain about cancelling and offering various alternatives. This is standard retention practice, and whilst it can feel manipulative, the company is simply trying to preserve their revenue. Former members recommend having a prepared response ready: a brief, polite confirmation that yes, you're certain about cancelling and would appreciate prompt confirmation of the termination.
Don't feel obligated to provide detailed explanations for your cancellation. A simple "Due to personal circumstances, I need to cancel my subscription as outlined in my letter dated [date]" is perfectly sufficient. The more you explain, the more opportunities the company has to offer solutions that might delay your cancellation. Stay firm, stay polite, and keep your responses brief.
Finally, former members emphasise using the Tasty Trek cancellation experience as a learning opportunity for managing future subscriptions. Before signing up for any subscription service going forward, research their cancellation process first. Check review sites and forums for reports of difficult cancellations. Read the terms of service specifically looking for cancellation requirements, notice periods, and refund policies.
Consider maintaining a subscription management spreadsheet listing all your active subscriptions, their billing dates, costs, and cancellation requirements. Review this quarterly to ensure you're still getting value from each service and to identify any you should cancel. This proactive approach prevents subscription creep, where you accumulate multiple services that drain your finances without providing commensurate value.
One particularly organised former member shared their practice of setting calendar reminders two weeks before each subscription's annual renewal date. This reminder prompts them to evaluate whether they want to continue for another year or need to cancel. For monthly subscriptions, they review quarterly. This systematic approach ensures subscriptions serve your current needs rather than continuing through inertia.
Cancelling Tasty Trek doesn't need to be stressful or complicated when you follow the proper postal procedures. By sending a clear, well-documented letter via Recorded Delivery to the correct address, timing it appropriately, and following up professionally, you'll achieve a clean break from the service. Remember that cancellation is a normal part of subscription management—companies expect it, and you have every right to terminate services that no longer meet your needs. The key is doing it properly, with documentation and proof, so there's no ambiguity about your intentions or the company's obligations. Your Recorded Delivery receipt is your insurance policy, so keep it safe until you've confirmed the cancellation is complete and you've verified no further charges appear on your account.