
Cancellation service n°1 in United Kingdom

FitMe is a UK-based fitness membership service that operates across multiple gym locations throughout the country. The company positions itself as a flexible fitness solution, offering members access to various gym facilities and fitness classes without the traditional constraints of single-location memberships. Founded with the aim of making fitness more accessible and convenient, FitMe has attracted thousands of members who appreciate the multi-gym access model.
What sets FitMe apart from traditional gym memberships is their network approach. Rather than being tied to one specific location, members can use facilities across different participating gyms, which is particularly useful for people who travel frequently for work or prefer variety in their workout environments. The service includes access to standard gym equipment, group fitness classes, and in some locations, additional amenities like swimming pools and spa facilities.
However, like many fitness memberships, FitMe operates on a subscription model with specific terms and conditions. Many members find themselves needing to cancel for various reasons - whether it's financial circumstances changing, relocating to an area without FitMe coverage, health issues, or simply finding that the service doesn't meet their expectations. Understanding the cancellation process before you need it is crucial, as getting it wrong can result in continued charges and unnecessary frustration.
The company is registered at 128 City Road, London, which is where you'll need to send any formal cancellation correspondence. Keep this address safe, as you'll definitely need it if you decide to terminate your membership through the postal method, which I'll explain is often your most reliable option.
FitMe structures its offerings around flexibility and access, with several membership tiers designed to suit different budgets and fitness needs. Understanding what you're actually paying for is the first step in deciding whether to continue or cancel your membership.
The Basic membership typically provides access to gym facilities during off-peak hours, which usually means avoiding early mornings, lunchtimes, and early evenings when gyms are busiest. This tier is designed for people with flexible schedules who can work out during quieter periods. You'll get access to standard gym equipment and changing facilities, but classes may be limited or excluded entirely.
The Standard membership opens up all-hours access to participating gyms, meaning you can visit whenever suits your schedule. This tier usually includes a set number of fitness classes per month - commonly around 4 to 8 classes depending on your specific contract. Most people find this tier offers the best balance between cost and flexibility, which is why it's FitMe's most popular option.
The Premium membership provides unlimited access to all facilities and classes across the entire FitMe network. This tier often includes additional perks like guest passes, access to premium locations with better equipment, and sometimes discounts on personal training sessions. If you're someone who attends multiple classes weekly and uses different gym locations regularly, this tier makes financial sense.
| Membership Type | Monthly Cost | Annual Cost (if paid upfront) | Key Features |
|---|---|---|---|
| Basic | £19.99 | £215.88 | Off-peak access, limited classes |
| Standard | £34.99 | £377.88 | Anytime access, 8 classes monthly |
| Premium | £49.99 | £539.88 | Unlimited everything, guest passes |
Keep in mind that these prices can vary depending on when you signed up and any promotional offers that were running at the time. Some members are locked into older pricing structures, while newer members might be paying different rates. Additionally, there's often a joining fee for new members, typically ranging from £15 to £50, though this is frequently waived during promotional periods.
Beyond the monthly membership fee, there are other potential costs that catch members by surprise. Personal training sessions are charged separately, usually between £30 and £60 per session depending on the trainer's experience level. Some premium classes, particularly specialist sessions like advanced yoga or boxing, may incur additional fees even for Premium members.
Most importantly for cancellation purposes, many members don't realise they're paying an annual \