Ending your My Gym Group membership made easy

About The Gym Group

The Gym Group is one of the UK's largest and most affordable gym chains, operating over 230 locations across England, Scotland, and Wales. Founded in 2007, this no-frills fitness brand revolutionised the industry by offering 24/7 access to well-equipped facilities at budget-friendly prices. Unlike traditional gyms with lengthy contracts and pushy sales tactics, The Gym Group built its reputation on flexible memberships and straightforward pricing.

What sets The Gym Group apart is its commitment to accessibility. Most locations feature state-of-the-art cardio equipment, free weights, resistance machines, and functional training areas. Many sites also offer additional amenities like group exercise classes, personal training services, and dedicated ladies-only sections. The gyms are designed for members who want quality equipment without the premium price tag or unnecessary extras.

The company targets budget-conscious fitness enthusiasts who value convenience over luxury. You won't find swimming pools, saunas, or complimentary towels here, but you will find everything you need for a solid workout at a fraction of what premium chains charge. This stripped-back approach keeps membership fees low whilst maintaining high standards of equipment and cleanliness.

Members access facilities using a digital key fob or smartphone app, making entry quick and contactless. The 24/7 opening hours mean you can train at 3am or during your lunch break, fitting exercise around your schedule rather than the other way around. This flexibility has made The Gym Group particularly popular with shift workers, students, and busy professionals.

Membership plans and pricing structure

The Gym Group offers several membership tiers designed to suit different budgets and training preferences. Pricing varies by location, with gyms in central London typically charging more than those in smaller towns. Here's what you need to know about the current membership options.

Most importantly, The Gym Group operates on a rolling monthly contract basis. This means you're not locked into 12-month agreements like many competitors require. You can cancel with 30 days' notice, which sounds simple but requires following their specific procedures correctly.

The joining fee structure deserves attention. Whilst The Gym Group frequently runs promotions waiving joining fees, the standard charge ranges from £15 to £25. Some locations also require a £5 key fob deposit, which you'll receive back upon cancellation if you return the fob in good condition. Keep this in mind when budgeting for your membership.

Additional services and charges

Beyond basic membership, The Gym Group offers optional extras that can enhance your fitness journey. Group exercise classes typically cost between £5 and £8 per session for standard members, though Live It members enjoy unlimited class access. Personal training sessions start around £25 per hour, with prices varying by trainer experience and location.

The company also provides guest passes, allowing you to bring friends for approximately £5 per visit. Some locations offer tanning beds, massage chairs, and protein shake bars for additional fees. These extras are entirely optional and won't affect your core membership unless you specifically request them.

What members actually get

Every membership includes access to a comprehensive range of equipment. You'll find cardio machines with individual entertainment screens, extensive free weight areas, plate-loaded and pin-loaded resistance machines, and functional training zones with equipment like kettlebells, battle ropes, and suspension trainers. Most locations also feature changing rooms with showers and lockers, though you'll need to bring your own padlock.

The Gym Group app provides workout tracking, class booking, and digital membership access. This app proves particularly useful when you're travelling between locations on a multi-gym membership. Additionally, members receive access to online workout videos and training resources, though the quality and quantity vary compared to specialist fitness apps.

Understanding the cancellation policy and legal requirements

Before we dive into the cancellation process, you need to understand The Gym Group's terms of service and your rights under UK consumer law. This knowledge will help you avoid common pitfalls that delay cancellations or result in unexpected charges.

The Gym Group requires 30 days' written notice for all membership cancellations. This is the absolute minimum notice period, and it's crucial to understand what \