Stopping Yogasanaa: What you need to know

What is Yogasanaa?

Yogasanaa is a UK-based online yoga platform that brings studio-quality classes directly to your home. Founded to make yoga accessible to everyone, the service offers a comprehensive library of on-demand video classes alongside live streaming sessions led by experienced instructors. Whether you're a complete beginner or an advanced practitioner, Yogasanaa provides structured programmes designed to suit various skill levels and personal goals.

The platform distinguishes itself through its focus on traditional yoga practices combined with modern teaching methods. Members gain access to hundreds of classes covering different yoga styles, including Hatha, Vinyasa, Yin, and restorative yoga. Additionally, the service includes meditation sessions, breathing exercises, and mindfulness content to support overall wellbeing.

Based in London, Yogasanaa operates entirely online, which means there's no physical studio to visit. This digital-first approach allows members to practise at their convenience, fitting sessions around busy schedules. The platform works across multiple devices, including smartphones, tablets, and smart TVs, making it easy to roll out your mat anywhere you have internet access.

Most importantly, Yogasanaa has built a community aspect into its offering. Members can participate in challenges, track their progress, and connect with fellow practitioners through the platform's social features. This combination of flexibility, quality instruction, and community support has attracted thousands of UK subscribers since its launch.

Plans, features and pricing

Understanding what you're paying for is essential before considering cancellation. Yogasanaa structures its membership options to cater to different commitment levels and budgets. Let me break down exactly what's on offer and what you get for your money.

Membership tiers and costs

Yogasanaa typically offers both monthly and annual subscription options. The monthly membership provides maximum flexibility, allowing you to cancel with relatively short notice, whilst the annual plan offers significant savings for those willing to commit long-term. Keep in mind that pricing can vary depending on promotional periods, so what you're paying might differ from current advertised rates.

What's included in your membership

All Yogasanaa memberships provide unlimited access to the complete class library, which typically includes over 500 on-demand videos. You'll also get access to live-streamed classes, usually scheduled throughout the week at various times to accommodate different schedules. The platform includes downloadable resources such as pose guides, sequence charts, and wellness articles.

Additionally, members receive personalised recommendations based on their practice history and goals. The progress tracking feature allows you to monitor your journey, whilst the calendar function helps you plan your practice schedule. Most subscription tiers include access to exclusive workshops and masterclasses with guest instructors.

Common reasons people cancel

From processing countless cancellations, I've noticed several recurring patterns. Many members cancel because they've found their practice habits have changed – perhaps they've returned to in-person studio classes or discovered they prefer different exercise formats. Financial considerations also play a significant role, especially when household budgets need tightening.

Some subscribers find they're simply not using the service enough to justify the monthly cost. Life changes such as relocating, starting a demanding job, or health issues can make it difficult to maintain a regular practice. Others cancel after completing a specific programme or challenge, having achieved their initial goals. Whatever your reason, it's perfectly valid, and you're entitled to cancel according to the terms you agreed to.

Terms of service and cancellation policy

Before you start the cancellation process, you need to understand the contractual obligations you entered into when you subscribed. This knowledge will help you avoid unexpected charges and ensure a smooth exit from the service.

Understanding your contract terms

When you signed up for Yogasanaa, you agreed to specific terms and conditions that govern how and when you can cancel. Monthly subscriptions typically operate on a rolling basis, renewing automatically each month until you actively cancel. Annual memberships, however, usually lock you in for the full twelve-month period, with cancellation only taking effect at the end of that term.

Most importantly, pay close attention to the notice period required for cancellation. Many fitness and wellness services require between 30 to 60 days' notice before your cancellation becomes effective. This means if you cancel today, you might still be charged for one or two more billing cycles. Check your original sign-up confirmation email or your account settings to verify your specific terms.

UK consumer rights and protections

Under UK consumer law, you have certain protections when it comes to subscription services. The Consumer Rights Act 2015 requires that contract terms be fair and transparent. If you signed up online, the Consumer Contracts Regulations give you a 14-day cooling-off period during which you can cancel for any reason and receive a full refund.

Keep in mind that this cooling-off period only applies if you haven't started using the service. If you've already accessed classes, the provider may deduct a proportionate amount for the service you've used. Additionally, if you're cancelling due to service issues or misleading information, you may have grounds for complaint under consumer protection legislation.

Notice periods and final payments

The notice period is where many people encounter unexpected charges. Let's say your membership renews on the 1st of each month, and the terms require 30 days' notice. If you submit your cancellation on the 5th, you'll likely be charged for the current month plus the following month, as your 30 days extends into the next billing cycle.

This is precisely why documenting your cancellation with proof of delivery is crucial. If there's any dispute about when your cancellation was received, you'll need evidence showing exactly when Yogasanaa received your notice. Without this proof, you could face additional charges that are difficult to contest.

Automatic renewal clauses

Yogasanaa, like most subscription services, uses automatic renewal to maintain continuous service. Whilst convenient for ongoing members, this means you must actively cancel to stop payments. Simply stopping your direct debit or cancelling your payment card won't properly terminate your membership – it will leave your account in arrears, potentially affecting your credit rating.

Annual memberships often auto-renew for another year unless you cancel before the renewal date. Check your renewal date well in advance, as some providers require notice before the renewal period begins. Missing this window might mean you're committed to another full year of subscription.

Cancelling by post - the complete guide

After processing thousands of cancellations, I can tell you that postal cancellation remains the most reliable method for protecting your interests. Whilst it might seem old-fashioned, sending a physical letter creates an official paper trail that's far more robust than digital methods.

Why postal cancellation is your best option

Email cancellations can get lost in spam filters, ignored, or claimed to have never been received. Online account portals sometimes experience technical issues or make cancellation options deliberately difficult to find. Phone cancellations leave you with no proof unless you're recording the call, and customer service representatives might try to persuade you to stay or \