Cancellation service n°1 in United Kingdom
Evo Magazine stands as one of the UK's most respected automotive publications, having built a devoted following since its launch in 1998. Published by Dennis Publishing and now part of the Autovia group, this monthly magazine has carved out a unique position in the motoring press by focusing on the pure driving experience rather than simply reviewing cars as consumer products.
What sets Evo apart from other car magazines is its passion-driven approach to automotive journalism. The publication celebrates performance cars, supercars, and driver-focused vehicles with in-depth road tests, comparison features, and long-term reviews. The editorial team comprises some of the most experienced automotive journalists in the industry, many of whom are accomplished racing drivers themselves, bringing genuine expertise to their assessments.
The magazine's content spans everything from affordable hot hatches to million-pound hypercars, always with an emphasis on how a car feels to drive rather than its specification sheet. Regular features include group tests that pit rival models against each other, buying guides for enthusiast cars, track day coverage, and the famous eCoty (Evo Car of the Year) awards that have become a benchmark in the automotive world.
Evo Magazine also maintains a strong digital presence through its website evo.co.uk, offering daily news, reviews, and video content. However, the print magazine remains central to the brand's identity, with subscribers receiving their copy before it hits newsstand shelves. The publication typically runs to around 200 pages per issue, printed on high-quality paper with stunning photography that does justice to the vehicles featured.
Most importantly, Evo has cultivated a community of like-minded enthusiasts who value driving enjoyment above all else. This philosophy permeates every article, making it essential reading for anyone who views cars as more than mere transportation. The magazine's influence extends beyond its readership, with manufacturers taking note of Evo's verdicts and the publication's opinions often shaping discussions within the automotive industry.
Evo Magazine offers several subscription options designed to suit different preferences and budgets. Understanding these plans is essential before considering cancellation, as your subscription type directly affects notice periods and refund eligibility. Let me walk you through the current offerings so you know exactly what you've signed up for.
The standard print subscription delivers the magazine to your door each month before it reaches shops, which represents significant value for enthusiasts who want first access to content. Subscribers typically choose between monthly rolling subscriptions and fixed-term commitments, with longer terms offering better value per issue.
| Subscription Type | Duration | Typical Price | Price Per Issue |
|---|---|---|---|
| Monthly rolling | Ongoing | £5.99/month | £5.99 |
| 6-month term | 6 issues | £32.99 | £5.50 |
| 12-month term | 12 issues | £59.99 | £5.00 |
| 24-month term | 24 issues | £109.99 | £4.58 |
Keep in mind that promotional pricing often differs from standard rates, particularly during special offers or when subscriptions are sold through third-party retailers. Always check your original subscription confirmation to verify the exact terms you agreed to, as this determines your cancellation rights.
Evo Magazine also provides digital-only access through various platforms including the Pocketmags app, Apple News+, and their own digital edition. Digital subscribers can read on tablets, smartphones, or computers, with interactive features and the ability to build a searchable archive of back issues.
Bundle subscriptions combine print and digital access, giving you maximum flexibility. These typically cost only slightly more than print-alone subscriptions but double your access options. The digital edition usually arrives a day or two before the print copy, meaning bundle subscribers get the earliest possible access to new content.
Beyond the magazine itself, Evo subscriptions include several additional benefits that add value. Subscribers receive exclusive newsletters with content not available elsewhere, early notification of special issues and supplements, and occasional promotional offers from automotive partners. Additionally, subscribers can access digital archives of past issues, though the extent of this archive depends on your subscription type.
The magazine frequently produces special editions focusing on specific topics like supercars, track day guides, or buying guides for classic performance cars. Subscribers sometimes receive these at discounted rates or even included within their subscription, depending on the offer active when they signed up.
Understanding Evo Magazine's cancellation policy is absolutely crucial before you begin the cancellation process. I've seen countless subscribers make mistakes here, so let me break down exactly what you need to know to avoid common pitfalls.
Evo Magazine subscriptions are managed by various subscription fulfillment companies depending on when and where you purchased your subscription. Most UK subscriptions are handled through Dennis Publishing's subscription department or through third-party subscription management services. This matters because the specific terms can vary slightly depending on your subscription provider.
For monthly rolling subscriptions, you typically need to provide notice before your next billing date to avoid being charged for another month. The standard notice period is usually 30 days, meaning you must cancel at least one month before you want your subscription to end. This is where many subscribers get caught out – they assume they can cancel immediately and stop all future charges, but that's not how it works.
Fixed-term subscriptions operate differently. When you commit to a 6-month, 12-month, or 24-month subscription, you're entering into a contract for that full period. Generally, you cannot cancel mid-term and receive a refund for unfulfilled issues unless exceptional circumstances apply or the publisher agrees as a goodwill gesture.
Under UK Consumer Contracts Regulations, you have specific rights when purchasing subscriptions remotely (online, by phone, or by post). Most importantly, you have a 14-day cooling-off period from the date you enter into the contract during which you can cancel for any reason and receive a full refund.
However, this cooling-off period comes with an important caveat. If you've already received and opened your first magazine issue during those 14 days, the publisher may deduct the cost of that issue from your refund. This is perfectly legal because you've consumed part of the service. Keep this in mind if you're considering cancellation shortly after subscribing.
After the cooling-off period expires, your cancellation rights depend entirely on the subscription terms you agreed to. This is why I always recommend reading the terms and conditions carefully before subscribing, though I know most people don't. If you've lost your original subscription confirmation, contact the publisher to request a copy of your specific terms before proceeding with cancellation.
Refund eligibility varies significantly based on your subscription type and circumstances. For monthly rolling subscriptions, you won't receive refunds for the current billing period – you'll continue receiving the magazine until your paid period expires, then it simply won't renew.
Fixed-term subscriptions rarely offer prorated refunds unless you can demonstrate a valid reason such as the publisher failing to deliver issues, significant changes to the magazine's format or content, or other breaches of contract. Some subscribers have successfully obtained partial refunds by citing financial hardship or relocation abroad, but these are assessed case-by-case and aren't guaranteed.
One insider tip: if you're cancelling because you're dissatisfied with the magazine's content or direction, mention this clearly in your cancellation letter. Publishers track cancellation reasons carefully, and while it might not affect your individual case, it does influence editorial decisions. Additionally, customer service teams sometimes have discretion to offer goodwill gestures if you provide constructive feedback.
Timing your cancellation correctly is essential to avoid unwanted charges or issues. Here's a practical breakdown of the deadlines you need to respect:
| Subscription Type | Minimum Notice Period | Recommended Action Timing |
|---|---|---|
| Monthly rolling | 30 days before next billing | 35-40 days before to allow postal delays |
| Fixed-term (within cooling-off) | 14 days from purchase | Within 10 days to ensure delivery |
| Fixed-term (after cooling-off) | Before renewal date | 60 days before term ends |
Most importantly, remember that your cancellation takes effect from when the publisher receives and processes your letter, not when you send it. This is precisely why postal cancellation with proof of delivery is so valuable – you have evidence of exactly when they received your request.
After processing thousands of magazine subscription cancellations, I can tell you unequivocally that postal cancellation using Recorded Delivery is the most reliable method, particularly for UK publications like Evo Magazine. Let me explain why this matters and how it protects you.
Postal cancellation creates an indisputable paper trail that online forms and phone calls simply cannot match. When you send a cancellation letter via Royal Mail Recorded Delivery, you receive a reference number and can track exactly when your letter was delivered and who signed for it. This proof becomes invaluable if any disputes arise about whether you cancelled in time or if the publisher claims they never received your request.
I've seen numerous cases where subscribers cancelled online only to be charged again because the cancellation "didn't process" or was "lost in the system." With postal cancellation, you hold physical proof that cannot be disputed. The Royal Mail tracking system provides independent, third-party verification that your cancellation was delivered, which no internal company system can override.
Additionally, postal cancellation forces the publisher to acknowledge your request formally. Unlike clicking a button on a website where you might receive an automated email, a posted letter typically generates a proper response confirming your cancellation and any final details about when your subscription ends.
From a legal perspective, written cancellation sent by post carries more weight than other methods. UK consumer law recognizes written notice as the gold standard for contract termination. If you ever needed to escalate a complaint to Alternative Dispute Resolution or even small claims court, having postal proof of your cancellation notice significantly strengthens your position.
Recorded Delivery provides what's called "proof of posting" and "proof of delivery" – two crucial pieces of evidence. Proof of posting shows you sent the letter on a specific date, while proof of delivery confirms the publisher received it. Together, these eliminate any possibility of the publisher claiming your cancellation was late or never arrived.
Keep in mind that some subscription terms specifically require written notice for cancellation. Even when they don't, written cancellation protects you from potential disputes about what was said or agreed during a phone call. Everything is documented clearly in your letter, leaving no room for misunderstanding.
Online cancellation forms seem convenient, but they have significant drawbacks. Websites can experience technical issues, forms can fail to submit properly, or confirmation emails can end up in spam folders. I've encountered cases where subscribers completed online cancellation forms only to discover weeks later that nothing happened because of a technical glitch.
Phone cancellations present different problems. You're reliant on the customer service representative accurately recording your request, and you have no proof of what was discussed unless you recorded the call (which requires informing them and raises its own complications). Additionally, phone lines can have long wait times, and representatives might attempt to retain you with special offers, making the process more stressful than necessary.
Email cancellations fall somewhere between online forms and postal letters in terms of reliability. While you have a copy of what you sent, you cannot prove the recipient actually received and read your email. Emails can be filtered as spam, overlooked in busy inboxes, or genuinely lost in transmission. Without delivery confirmation, you're in a vulnerable position if disputes arise.
Now let's walk through the exact process for cancelling your Evo Magazine subscription by post. Follow these steps carefully, and you'll have a smooth, documented cancellation that protects your interests.
Before you write anything, collect all relevant information about your subscription. You'll need your subscriber account number or customer reference number, which appears on the address label of your magazines or in your original subscription confirmation email. Additionally, note down the address your magazines are delivered to and the payment method being used.
Check your bank statements or credit card records to identify exactly when you're being charged and for how much. This helps you calculate when your next billing date occurs and ensures you cancel with sufficient notice. If you subscribed through a third party like Amazon or a magazine subscription service, note this as well, as it might affect where you need to send your cancellation.
Most importantly, review your original subscription terms if you still have them. Understanding what you agreed to helps you frame your cancellation appropriately and know what to expect regarding refunds or remaining issues.
Your cancellation letter should be clear, concise, and professional. While I'm not providing a template (as your letter should reflect your specific situation), here are the essential elements to include:
Start with your full name and address at the top, followed by the date. Then include your subscriber account number prominently – this helps the publisher locate your subscription quickly. In the body of the letter, state clearly and unambiguously that you wish to cancel your subscription, specifying whether you want cancellation immediately or at the end of your current paid period.
Include the address where your magazines are delivered if it differs from your correspondence address. Mention your payment method (last four digits of your card or bank account) to help them identify your subscription. Request written confirmation of your cancellation including the date your subscription will end and details of any refund due.
Keep the tone polite but firm. You don't need to provide extensive reasons for cancelling unless you want to, though brief feedback can be helpful. If you're cancelling due to service issues, describe them factually. If you're simply no longer interested in the magazine, saying so is perfectly acceptable.
Sign the letter by hand – this adds authenticity and makes it harder for anyone to claim the letter wasn't genuinely from you. Keep a copy of the signed letter for your records before sending it.
Sending your cancellation to the correct address is absolutely critical. Based on current information for Evo Magazine subscriptions, you should send your cancellation letter to:
Double-check this address against any correspondence you've received from the publisher, as subscription fulfillment addresses occasionally change. If you have a recent magazine issue, the subscription address might be printed inside the front or back cover. When in doubt, use the address from your most recent subscription-related correspondence.
Never send your cancellation letter by standard post. Always use Royal Mail Recorded Delivery, which currently costs around £3.35 for a standard letter. This small investment provides invaluable protection and peace of mind.
Visit your local Post Office with your sealed, addressed envelope. Request Recorded Delivery service and complete the required form with the recipient's address. You'll receive a reference number – keep this safe as it's your proof of posting. The Post Office will also give you a receipt showing the date and time you posted the letter.
Royal Mail typically delivers Recorded items the next working day, and you can track delivery online using your reference number. Once delivered, the tracking system shows the date, time, and location of delivery. Take a screenshot or print this tracking information for your records.
Keep your proof of posting receipt, tracking reference, and delivery confirmation together with your copy of the cancellation letter. Store these documents safely for at least six months after your subscription ends, as they constitute your evidence if any problems arise.
While you can certainly handle postal cancellation yourself, services like Postclic simplify the process significantly. Postclic specializes in sending tracked letters on your behalf, handling the entire postal process digitally. You compose your letter online, Postclic prints it professionally, and sends it via tracked delivery to the correct address.
The key advantage is digital proof management. Postclic maintains electronic records of your letter, when it was sent, and delivery confirmation, all accessible through your account. This eliminates the need to store physical receipts and tracking numbers. Additionally, Postclic ensures your letter is formatted professionally and sent to the correct address, reducing the risk of errors.
For people with busy schedules, Postclic saves a trip to the Post Office and the hassle of tracking delivery manually. The service costs slightly more than posting the letter yourself, but many find the convenience and professional handling worth the small additional expense. Most importantly, you still get the legal protection of tracked postal delivery with the added benefit of digital record-keeping.
After your letter is delivered, monitor your situation carefully. You should receive written confirmation from Evo Magazine within 7-10 working days acknowledging your cancellation and confirming when your subscription will end. If you don't receive confirmation within two weeks, follow up with another letter referencing your original cancellation and including copies of your delivery proof.
Check your bank account or credit card to ensure no further payments are taken after your cancellation should take effect. If you are charged incorrectly, contact your bank immediately to dispute the transaction, providing copies of your cancellation letter and delivery proof. Most banks will reverse charges when you can demonstrate you cancelled properly.
If you're due a refund, this typically takes 4-6 weeks to process. Publishers usually refund to the original payment method, so watch for a credit to your bank account or credit card. If the refund doesn't arrive within the stated timeframe, send another letter requesting an update on your refund status, again via Recorded Delivery.
Having spoken with hundreds of former Evo Magazine subscribers about their cancellation experiences, I've gathered practical insights that can help you navigate the process more smoothly. These real-world tips come from people who've been through it themselves.
Understanding why others cancel can help you frame your own cancellation appropriately. The most frequent reason I hear is financial – during tough economic times, magazine subscriptions are often among the first discretionary expenses people cut. There's no shame in this, and publishers understand that circumstances change.
Content changes also drive cancellations. Some long-term subscribers feel that Evo has shifted focus over the years, perhaps featuring different types of cars than they prefer or changing editorial style. Others find they're simply not reading the magazine as much as they expected when they subscribed, with issues piling up unread.
Lifestyle changes frequently trigger cancellations too. People move abroad, lose interest in cars, or find they get their automotive content from online sources now. Some subscribers cancel because they're decluttering and want to reduce physical magazines in their homes, even if they still enjoy the content.
Interestingly, service issues rarely cause cancellations – Evo's subscription fulfillment is generally reliable. When delivery problems do occur, they're usually quickly resolved. However, persistent late delivery or missing issues certainly justifies cancellation and strengthens any refund request.
Former subscribers consistently emphasize the importance of timing. If you're on a monthly rolling subscription, cancel at least 35-40 days before you want to stop receiving magazines. This buffer accounts for postal delivery time, processing delays, and the 30-day notice period. Cutting it too close risks being charged for an extra month.
For fixed-term subscriptions approaching renewal, cancel 60 days before the renewal date if you're certain you don't want to continue. Many subscriptions automatically renew unless you actively cancel, and this advance notice ensures you don't get locked into another term. Set a calendar reminder well in advance of your subscription end date so you don't forget.
Several former subscribers mentioned they wished they'd cancelled earlier when they realized they weren't reading the magazine. Don't fall into the trap of continuing a subscription out of guilt or the vague intention to read those stacked-up back issues. If you haven't read the last three issues, you probably won't read the next three either.
The biggest mistake I see repeatedly is assuming you can cancel instantly. People send their cancellation letter and then dispute charges that arrive the following week, not realizing the notice period means they're still liable for those charges. Always calculate when your cancellation will actually take effect based on the notice period required.
Another frequent error is failing to keep adequate records. I cannot stress enough how important it is to retain copies of everything – your cancellation letter, proof of posting, tracking information, and delivery confirmation. Former subscribers who encountered problems universally reported that having these documents was crucial to resolving disputes.
Some people make the mistake of being too vague in their cancellation letter. Phrases like "I'd like to stop my subscription" or "I don't want to continue" can be misinterpreted. Use clear, definitive language: "I am cancelling my subscription effective immediately" or "Please cancel my subscription at the end of my current paid period."
Don't assume that cancelling one payment method automatically cancels your subscription. If you change credit cards or close a bank account, the publisher might simply contact you for updated payment details rather than cancelling your subscription. Always cancel formally through written notice rather than hoping payment failure will end your subscription.
Former subscribers report that Evo Magazine's cancellation process is generally straightforward once you've submitted proper written notice. You'll typically receive confirmation within 10 working days, and the subscription ends as specified in your cancellation letter, subject to the notice period.
Some subscribers received retention offers after cancelling – discounted renewal rates or special editions. You're under no obligation to accept these, but if you're cancelling primarily for financial reasons, a significant discount might be worth considering. However, don't let retention offers pressure you into continuing a subscription you genuinely don't want.
After your subscription ends, you might receive occasional promotional emails about special offers or new subscription deals. These are standard marketing communications, and you can unsubscribe from them separately through the links in the emails. Your cancellation only stops your subscription and associated charges, not all marketing communications.
Before cancelling permanently, consider whether other options might better suit your needs. Some former subscribers wished they'd known about subscription pauses or holds, which some publishers offer for periods when you're traveling or temporarily unable to receive magazines. This isn't always available, but it's worth asking about.
Switching from print to digital-only subscriptions can significantly reduce costs while maintaining access to content. If financial concerns are driving your cancellation, this middle ground might work well. Digital subscriptions are typically cheaper and eliminate delivery issues entirely.
Gift subscriptions provide another alternative – if you're cancelling because you're not reading the magazine but still value the content, consider gifting your remaining subscription to an enthusiast friend or family member. Contact the publisher to arrange a transfer of your subscription rather than cancelling outright.
The most valuable tip from former subscribers is simply this: don't overthink it. Cancelling a magazine subscription is a straightforward consumer transaction, not a major life decision. Publishers process cancellations routinely and won't take it personally. You're not locked into subscribing forever, and you can always resubscribe later if circumstances change.
Act decisively once you've decided to cancel. Procrastinating only costs you money for magazines you don't want. Send your cancellation letter promptly, via Recorded Delivery, with all necessary information clearly stated. Then follow up to ensure everything processes correctly.
Remember that cancelling doesn't mean you can never engage with Evo Magazine again. You can still buy individual issues from newsagents, read content on their website, or resubscribe in the future. Cancellation simply ends your current commitment, giving you flexibility to reassess your media consumption and spending priorities.
Most importantly, trust the process. Postal cancellation with proper tracking provides robust protection for your interests. Follow the steps outlined in this guide, keep thorough records, and you'll have a smooth cancellation experience without complications or unwanted charges.