Cancellation service n°1 in United Kingdom
Take a Break is one of the UK's most popular weekly women's magazines, published by Bauer Media Group. First launched in 1990, it has become a household name across Britain, known for its compelling real-life stories, puzzles, competitions, and celebrity news. The magazine typically features dramatic true-life tales submitted by readers, alongside recipes, health advice, fashion tips, and an extensive puzzle section that keeps millions of readers engaged each week.
What sets Take a Break apart from other weekly magazines is its focus on ordinary people's extraordinary stories. Readers share their personal experiences, from heartwarming tales to shocking revelations, and the magazine pays contributors for their stories. This reader-driven content has created a loyal community of subscribers who eagerly await each issue. The publication also runs regular competitions with substantial cash prizes, which is another major draw for its readership.
The magazine is available through various channels including newsagents, supermarkets, and subscription services. Many readers prefer the subscription route as it offers convenience and often comes with special offers or free gifts. However, circumstances change, and subscribers sometimes need to cancel their subscriptions for various reasons - whether due to budget constraints, decluttering efforts, digital reading preferences, or simply finding that their interests have shifted elsewhere.
Take a Break offers several subscription packages designed to suit different reading preferences and budgets. Understanding these options is essential before you proceed with cancellation, as different subscription types may have varying terms and notice periods attached to them.
The magazine typically provides both short-term and long-term subscription options. Most subscribers choose between quarterly, six-monthly, or annual plans. The pricing structure generally offers better value for longer commitments, which is why many readers opt for annual subscriptions initially. Keep in mind that promotional offers frequently change, so the price you paid may differ from current rates.
| Subscription Type | Duration | Typical Price Range | Issues Included |
|---|---|---|---|
| Quarterly | 13 weeks | £25-£35 | 13 issues |
| Six Monthly | 26 weeks | £45-£60 | 26 issues |
| Annual | 52 weeks | £75-£95 | 52 issues |
Bauer Media frequently runs promotional campaigns that include free gifts, discounted rates, or bundled subscriptions with other magazines in their portfolio. If you signed up during a special promotion, your subscription terms might include specific conditions about the minimum subscription period or early cancellation penalties. These promotional subscriptions sometimes require you to maintain the subscription for a certain number of issues before cancellation is permitted without penalty.
Most importantly, many Take a Break subscriptions include auto-renewal clauses. This means your subscription automatically renews at the end of each term unless you actively cancel it. The renewal often happens 30 to 60 days before your current subscription expires, which catches many subscribers off guard. Always check your original subscription agreement to understand when the auto-renewal window begins, as this directly impacts your cancellation timeline.
Before sending your cancellation letter, you need to understand both the publisher's cancellation policy and your legal rights as a UK consumer. This knowledge ensures you cancel effectively and receive any refunds you're entitled to.
Bauer Media's subscription terms typically require written notice for cancellations. The standard notice period is usually 28 days before your next renewal date, though this can vary depending on when you subscribed and which promotional offer you accepted. This notice period is crucial - if you miss this window, you might be locked into another subscription term, and getting a refund becomes significantly more complicated.
The publisher's position is that subscriptions represent a contract for a specific number of issues, and they've already committed resources to fulfilling that contract. This is why they require advance notice and why mid-term cancellations may not always result in full refunds. However, your consumer rights often provide more protection than the standard terms suggest.
Under the Consumer Contracts Regulations 2013, UK consumers have specific rights when purchasing subscriptions remotely (online, by phone, or by post). You have a 14-day cooling-off period from when you receive your first magazine issue, during which you can cancel for any reason and receive a full refund. This applies regardless of what the publisher's terms state.
Additionally, if the service is not as described, if issues arrive damaged or late consistently, or if there are other breaches of contract, you may have grounds for cancellation with a full or partial refund even outside the cooling-off period. The Consumer Rights Act 2015 requires that services be provided with reasonable care and skill, and magazines must match their description.
For cancellations outside the cooling-off period, publishers typically calculate refunds based on the number of issues remaining in your subscription term. However, they often deduct an administrative fee and may charge you the difference between the promotional rate you paid and the standard single-issue price for magazines already received. This can sometimes mean you're entitled to little or no refund, especially if you subscribed at a heavily discounted rate.
| Cancellation Timing | Notice Required | Refund Expectation |
|---|---|---|
| Within 14 days (cooling-off) | Immediate | Full refund |
| Before renewal (28+ days notice) | 28 days | No further charges |
| Mid-term cancellation | 28 days | Pro-rata minus fees |
| After auto-renewal processed | 28 days | Limited or none |
While some companies offer online or phone cancellation options, postal cancellation via Recorded Delivery remains the gold standard for subscription terminations in the UK. This method provides indisputable proof that you sent your cancellation request and when it was received. In disputes about whether you cancelled in time or whether your cancellation was processed, this proof becomes invaluable.
Phone cancellations leave you vulnerable because you have no record of the conversation unless you record it (which requires the other party's consent under UK law). Online cancellation portals can malfunction, and you may struggle to prove you submitted the request if the system doesn't generate a confirmation email. Email cancellations can be ignored or filtered into spam folders, and proving delivery becomes complicated. Postal cancellation, especially via Recorded Delivery, eliminates all these uncertainties.
Cancelling your Take a Break subscription by post requires attention to detail and proper timing. Follow this comprehensive guide to ensure your cancellation is processed smoothly and you have complete documentation of your request.
First, locate all relevant documentation about your subscription. You'll need your subscriber number, which appears on the address label of your magazines and on any correspondence from Bauer Media. Also gather your full name as it appears on the subscription, your delivery address, and ideally your original subscription confirmation if you still have it. Note down the date you started your subscription and when your current term is due to expire or renew.
Check your bank statements or credit card records to identify exactly how you're paying for the subscription. If it's by direct debit or continuous payment authority, you'll need to cancel this separately with your bank after your cancellation is confirmed. Many subscribers forget this step and continue being charged even after successfully cancelling the magazine delivery.
Next, determine your cancellation deadline. If your subscription renews automatically, find out the exact renewal date. Count back 28 days from this date - this is your absolute latest date for sending your cancellation letter. However, I strongly recommend adding an extra week as a safety buffer. Postal services can experience delays, and if your letter arrives even one day late, you might be committed to another full subscription term.
Keep in mind that the date your letter is received is what counts, not the date you post it. This is why Recorded Delivery is essential - it provides proof of the delivery date. Standard post offers no such protection, and first class mail can take several days or occasionally get lost entirely.
Your cancellation letter should be clear, concise, and include all necessary information. State explicitly that you wish to cancel your subscription and provide your subscriber number prominently. Include your full name, address, and contact details. Specify the effective date you want the cancellation to take effect - typically immediately or from the end of your current paid term.
Request written confirmation of your cancellation and, if applicable, details of any refund you're entitled to receive. State how you'd like to receive the refund (typically the original payment method). Be polite but firm in your language - there's no need for lengthy explanations about why you're cancelling, though you can include a brief reason if you wish.
Most importantly, keep a copy of everything you send. Photograph or photocopy your letter before posting it. This copy, combined with your Recorded Delivery receipt and tracking information, creates a complete paper trail that protects you if any disputes arise.
Print your letter on clean white paper using a clear, readable font. Sign it by hand in ink - this adds authenticity and shows it's not an automated request. Address the envelope clearly and accurately to the correct cancellation address. Double-check that you've included your return address on the envelope in case it needs to be returned.
The official cancellation address for Take a Break subscriptions is:
Take your letter to a Post Office branch and request Recorded Delivery service. This typically costs around £3-£4 and provides tracking and proof of delivery. The clerk will give you a receipt with a tracking number. Keep this receipt in a safe place - it's your proof that you sent the cancellation request. You can track your letter's progress online using the Royal Mail tracking service.
Additionally, services like Postclic offer an efficient alternative to physically visiting the Post Office. Postclic allows you to create your cancellation letter digitally, and they handle the printing, enveloping, and posting via tracked delivery. This approach saves you time while still providing the legal protection and proof of delivery that postal cancellation offers. You receive digital confirmation and tracking information, and your letter is professionally formatted and sent from a UK address. This can be particularly useful if you have mobility issues, work long hours, or simply want to ensure your letter is sent promptly without making a special trip to the Post Office.
After your letter has been delivered (confirmed via the tracking system), allow 5-7 working days for processing. If you haven't received written confirmation within two weeks of delivery, send a follow-up letter referencing your original cancellation request and including copies of your tracking receipt. Keep escalating if necessary - persistence is key when dealing with subscription cancellations.
Monitor your bank account carefully to ensure no further payments are taken. If a payment is taken after your cancellation should have been processed, contact your bank immediately to dispute the charge. Your Recorded Delivery proof demonstrates you cancelled in time, which strengthens your position for obtaining a refund through your bank if the publisher doesn't cooperate.
The most frequent mistake subscribers make is underestimating how early they need to cancel before an auto-renewal. Publishers deliberately make these windows quite long - sometimes 60 days before renewal. By the time you realize your subscription has renewed, it's too late to cancel that renewal period. Always check your renewal date as soon as you decide to cancel, and act immediately if you're approaching that window.
Cancelling your magazine delivery doesn't automatically stop payments. If you pay by direct debit or continuous payment authority, you must separately instruct your bank to cancel this payment arrangement. Otherwise, you'll continue being charged even though you're not receiving magazines, and recovering these payments becomes a lengthy hassle. Contact your bank the same day you send your cancellation letter to stop future payments.
Never throw away your Recorded Delivery receipt until you've received written confirmation of your cancellation and verified that no further payments have been taken for at least three months. This receipt is your only proof that you cancelled, and without it, you have no recourse if the publisher claims they never received your letter. Scan or photograph it and store it digitally as a backup.
If you call to inquire about your cancellation status, don't accept verbal assurances that everything is processed. Always insist on written confirmation sent to your postal or email address. Verbal confirmations are worthless if problems arise later, and you'll have no evidence to support your position in a dispute.
Through processing thousands of magazine cancellations, I've observed several common reasons why Take a Break subscribers decide to end their service. Financial considerations top the list - while individual issues seem inexpensive, annual subscriptions represent a recurring cost that many households eventually need to cut during budget reviews. The rise of digital entertainment has also impacted print magazine readership significantly, with many former subscribers mentioning they now get their entertainment and news from online sources, social media, or streaming services.
Decluttering initiatives drive many cancellations too. Subscribers accumulate stacks of unread magazines that create physical clutter, leading to guilt about waste and a decision to cancel. Some readers find that their interests have evolved and the magazine's content no longer resonates with them as it once did. Others cancel after winning or completing the puzzles they primarily subscribed for, or after finding that the real-life stories became too repetitive or sensationalized for their taste.
Former subscribers consistently advise cancelling well before you think you need to. If you're even slightly considering cancellation, check your renewal date immediately. The biggest regret I hear is from people who thought about cancelling but delayed, only to find they'd missed the deadline and were committed to another full year. Set a calendar reminder for 60 days before your renewal date if you're unsure whether you'll continue - this gives you plenty of time to make an informed decision without pressure.
Another timing tip: if you're cancelling due to financial reasons, don't wait until you're in serious financial difficulty. Cancel during the notice period of your current term so you're not paying for the next term while struggling with bills. The small pleasure of receiving a weekly magazine isn't worth financial stress or debt.
Experienced cancellers emphasize creating a dedicated folder - physical or digital - for all subscription correspondence. Include your original subscription confirmation, all correspondence with the publisher, your cancellation letter copy, Recorded Delivery receipt, tracking information, and confirmation of cancellation. Also include screenshots of your bank statements showing when payments stopped. This comprehensive documentation package proves invaluable if any disputes arise months later.
Take photographs of your final magazine issue's address label showing your subscriber number and subscription end date. This provides additional evidence of your subscription status. Some subscribers even photograph themselves posting the Recorded Delivery envelope, though this is perhaps overly cautious for most situations.
Be prepared for potential retention attempts. Some subscribers report receiving phone calls or letters offering substantial discounts to continue their subscription after cancelling. While these offers can be tempting, remember why you cancelled in the first place. If it was due to lack of interest or decluttering goals, a discount doesn't address the core issue. If financial concerns drove your decision, consider whether the discounted rate is genuinely affordable or just delays the inevitable next cancellation.
If you do accept a retention offer, get all terms in writing before agreeing. Confirm the exact price, duration, and cancellation terms of the new subscription period. Verbal promises made during retention calls aren't binding, and you might find the "special offer" comes with strings attached that weren't mentioned initially.
Some former subscribers mention wishing they'd known about subscription pause or gifting options before cancelling permanently. If your reason for cancelling is temporary - perhaps you're traveling, moving house, or dealing with a busy life period - inquire whether you can pause your subscription rather than cancel it entirely. This preserves your subscriber benefits and potentially your discounted rate.
Alternatively, if you've simply accumulated too many unread issues, consider gifting your remaining subscription period to a friend or family member who might enjoy it. Some publishers facilitate subscription transfers, allowing you to cancel your delivery while ensuring the paid-for issues don't go to waste. This approach is particularly suitable if you're cancelling not because you dislike the magazine but because circumstances have changed.
Finally, former subscribers stress the importance of patience combined with persistence. Subscription cancellations sometimes take longer to process than expected, especially during busy periods or if your letter arrives during holidays. However, this doesn't mean you should simply wait indefinitely. If you haven't received confirmation within two weeks, follow up. If you haven't received a refund within 30 days of confirmation, chase it actively. Publishers rely on subscribers giving up or forgetting about refunds - don't let this happen to you.
The key lesson from experienced cancellers is that postal cancellation via Recorded Delivery, combined with thorough documentation and appropriate follow-up, virtually guarantees a successful cancellation. The small investment in Recorded Delivery postage and the time spent organizing your documentation pays dividends by eliminating stress and ensuring you're not paying for a service you no longer want or need.